Where to start with this review? 1st I should say we have give this restaurant a fair shake. The first visit they had just opened. We assumed the lack of staff coordination was them getting up to speed. Then next time dinner was fine but nothing exceptional. We found the service staff to be a little stuck up as if we should be honored to be in their restaurant. On top of this the restaurant is overpriced for the level of serviced received (forgot requests, slow to ask about drink reorders, etc).
At friend's request we went last night and it was a disaster. A table was requested and promised in 5 mins. 25 minutes later the table was presented and at the table the hostesses realized the complication of a highchair for a toddler at a high top. (Minor logical step you would expect the mind to be able to grasp). Rather then wait another half an hour we made it work and our son handled sitting in the chairs. When ordering our sons kid's meal was requested as soon as possible. Instead 45 minutes later the first meals started coming out. Pizza was first and the kids meal was requested again (Mac & Cheese normally doesn't take an hour?), then bit by bit everyone's meals came out. Not together and a teenager's order for Clam Chowder was last to be served. No compensation was offered for this terrible service and a relatively simple meal took 2 1/2 hours for them start to finish. My husband declared we will never return to this restaurant after last night.
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