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“Great Location, great staff, great room”

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Hilton Garden Inn Portland Downtown Waterfront
Ranked #2 of 19 Hotels in Portland
Certificate of Excellence
GreenLeadersSilver level
New Orleans
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great Location, great staff, great room”
Reviewed November 9, 2010

We stayed at the Hilton Garden Inn Downtown from Oct. 14 through Oct 18.
The front desk staff was super and got us checked to a beautiful water view room on the sixth floor. The room was large and well furnished. The valet staff was also very good. They were quick to give directions and recommendations.
If your travels ever bring you to the Portland area we highly recommend staying at this property.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeftyaloneNewOrleans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Bar Harbor, Maine
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed October 28, 2010

Our room was on the 6th floor, just around the corner from the elevator. The room was very clean and quiet! Never heard any noise at all during the night. We had a 2 bedded room and it was very spacious and comfortable. We found on street parking so didn't have to pay for valet. The meters are free from about 6pm until 8-9 the next morning. Gives you enough time if you need to run out and either feed the meter 1 time or move your car.

  • Stayed October 2010, traveled with friends
    • Value
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Helpful?
1 Thank thewearytravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatham, Massachusetts
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 28, 2010

Our experience with all the staff was just wonderful. We arrived with bikes on the back of our car and the valet was quick to tell us about a bike trail just down the street that runs around the bay. He also put the car were we would have easy access to the bikes.

The staff at the check-in desk were every bit as accommodating. They checked us in quickly, whipped out a map of the area and showed us where we were and where the shopping was located. They were also prepared to give us recommendations for dinner but we already had reservations. Upon returning from our bike ride there were fresh baked chocolate chip cookies on the desk.

The room itself was very nice, quite large with a beautiful view of the water. I had not expected to have a view as I booked a non view room. They must upgrade you when they have rooms available. The room had a microwave and small fridge which could come in handy.

All in all, this is a centrally located hotel, nicely maintained, friendly staff with a bar and meal service. I would definitely return.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Member808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Pasadena, California
Level Contributor
131 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed October 28, 2010

This is a typical Hilton Garden Inn (HGI) housed in a mid-rise building across from the harbor in a great location. Like many HGIs, rooms are a bit bland, but clean and efficient. Many of the rooms have nice views toward the water. Service is professional, but casual. There is very little not to like about the place.

The location is urban, which is great except for having to pay for parking. Right next door is The Standard Baking Co., a first rate bakery that is fantastic, one of the tops in Portland. Down the street you'll find many shops and restaurants, and museums are within walking distance (10 - 12 blocks).

  • Stayed August 2010, traveled with family
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    • Location
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Helpful?
2 Thank TravelDrone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 17, 2010

I had a wonderful time in Portland. The hotel was great. It had an awesome location. We were in walking distance from so much; It was so easy to get around. The hotel was well kept, clean, and felt like a really nice hotel. The staff was great and gave us a lot of tips for where to go.

  • Stayed September 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank escapeorlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paradise Valley, Arizona
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 12, 2010

The location is great, but the room was just mediocre.... tired!

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vickiinaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bensalem, Pennsylvania
1 review
Reviewed October 12, 2010

We used the Hilton Garden Waterfront as a base for touring the Maine coast and for visiting Acadia National Park. Without exception, the staff was friendly and helpful. I found the hotel to be nicer than I expected for a Hilton Garden. It seemed more like a small Hilton or Marriott. The location on the waterfront was great. It's within an easy walk to many restaurants and sites. I can't comment on the value specifically because we had a package and I don't know the amount attributable to lodging. However, the overall package was very reasonable, which leads me to believe the hotel wasn't expensive.

I would definitely stay here again.

  • Stayed October 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bernie615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Property: Hilton Garden Inn Portland Downtown Waterfront
Address: 65 Commercial Street, Portland, ME 04101-4703
Phone Number:
Location: United States > Maine > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Portland
#1 Family Hotel in Portland
#2 Business Hotel in Portland
#3 Romantic Hotel in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 
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Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Portland Hilton Garden Inn
Hilton Portland
Hilton Garden Inn Portland Downtown Waterfront Maine

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