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“Perfect Location”

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Hilton Garden Inn Portland Downtown Waterfront
Ranked #2 of 19 Hotels in Portland
Certificate of Excellence
GreenLeadersSilver level
Ashtabula, Ohio
Level Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Perfect Location”
Reviewed October 9, 2010

We like to stay where we can park our car and not have to move it until we leave. The location of this hotel is perfect. I made our reservation late and couldn't get a king room but did secure a view and what a view it was. We would get up in the morning and a cruise ship would be in port. We could safely walk everywhere. The hidden gem of this hotel is the restaurant, specifically the breakfast buffet. For $11.95 you get a large variety of juices , fruits, pasteries(from the Standard Bakery next door) and anything you want made to order. My oatmeal was even made to order. You cannot possilby get a better deal anywhere else. The view and service in the restaurant were great. One negative is that we could not figure out the dinner deal. Supposedly they serve dinner but we couldn't figure it out. One evening it was raining so hard that we did not want to leave the hotel but there was no one in the dining room. They need to advertise the dinner menu and make it clear what the plan is. This hotel has a very nice bar, too. I also appreciated the shower cap. Hotels just don't give them anymore. One disappointment was the hot tub. It does not bubble and I was told that this is how it is. I would think they could get someone to fix it.

  • Stayed October 2010, traveled as a couple
    • Value
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Helpful?
Thank OhioSailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,424 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (269)
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English first
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 9, 2010

We booked in advance through Hilton (nonrefundable internet deal, not a big savings- still over $200/night). Arrived, and the staff had no record of our resevation, showed them our confirmation paperwork, but a Hilton rep had made a mistake, which resulted in us not having a room because the hotel was booked. Staff said it was a 3rd party mistake and we were out of luck. Justine was nice and helped us find another hotel, but we were disappointed (and exhausted after 13 hours if travel) in the inconvenience caused by Hilton's mistake. A rep, also very helpful, told us we would be refunded for the room we paid for and didn't get. I sure hope so! We ended up at the Regency, which was good, afterall. Lesson: double check with internet deals, call reservations to ensure your purchase went through the reservations system. Even if the internet advance purchase has Hilton's name, it's still considered a 3rd party purchase like Orbitz or Expedia....

  • Stayed October 2010
    • Value
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    • Rooms
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Helpful?
Thank honeymooners504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level Contributor
75 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed September 22, 2010

We had a great 2 night stay wknd of September 10th 2010 at this hotel. Great location, very friendly and helpful staff, lots of activities and restaurants nearby. The room was clean and comfortable and had a nice view of the port. I didn't think it was seedy at all as did other reviews around the Port...but people are different I guess. I would definitely return to Maine and would highly recommend the Good Egg/Pepperclub restaurant as well as the Green Elephant and Portland Pie Company!

  • Stayed September 2010, traveled as a couple
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Helpful?
Thank asha123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern California
Level Contributor
369 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed September 16, 2010

This is the best hotel location in Portland. I have been to Portland twice and have stayed here twice. You should stay here one of two ways. Either splurge for a water side view room ( 5th or 6th floor only) or go as cheap as you can and enjoy the location and the hotel. Most rooms are the same size and are well appointed. If you splurge you will be well rewarded watching the continual harbor activity including ships, full sailed schooners and the island ferries going in and out. They serve a very good breakfast in the hotel. We took a three hour “Mail Boast” tour starting across the street from the hotel and loved it ! Remember to take drinks and snacks as there are none on board.. Three great restaurants are within two blocks: Hugo’s, Fore Street and Duck Fat.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank braidmacd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marlboro, New Jersey
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 14, 2010

The staff was extremely friendly and the valet guys were helpful and very nice. The room was clean and we had a great view of the port. The location was perfect, we took a couple of walking tours and the meeting spots were always close to the hotel.

  • Stayed September 2010, traveled as a couple
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Helpful?
Thank danroto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
182 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed September 8, 2010

Beatiful new hotel, great location and pleasant staff. Caveat: the waterfront/ front of hotel is a little seedy. But it gets better a few blocks up.

I loved my room, view and ammenities.

I would stay in this hotel anywhere in the world.

  • Stayed August 2010, traveled with family
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Helpful?
1 Thank FilsProdigue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
173 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed September 7, 2010

My husband and I enjoyed our two-night stay at the Hilton Garden Inn in downtown Portland, Maine. The room was spacious and nicely decorated. We were fortunate to have a third-floor corner room, with views up and down the street. The location was perfect: a short walk to many of downtown Portland's attractions. In fact, we never took out our car during our visit. I would definitely recommend this hotel to my friends and family.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BertDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Property: Hilton Garden Inn Portland Downtown Waterfront
Address: 65 Commercial Street, Portland, ME 04101-4703
Phone Number:
Location: United States > Maine > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Portland
#1 Family Hotel in Portland
#2 Business Hotel in Portland
#3 Romantic Hotel in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 
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Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Portland Hilton Garden Inn
Hilton Portland
Hilton Garden Inn Portland Downtown Waterfront Maine

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