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“Anniversary” 4 of 5 bubbles
Review of Portland Harbor Hotel

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Portland Harbor Hotel
Ranked #3 of 19 Hotels in Portland
Certificate of Excellence
Maine
Level Contributor
108 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Anniversary”
4 of 5 bubbles Reviewed November 1, 2013 via mobile

My wife and I stayed here for two nights. Shower door seal needs to be replaced but the bed is comfortable and the room is clean. Food is good in dinning room. I have stayed in better but would return and try a different room. Honeymoon suite is where we stayed.

Stayed November 2013, traveled as a couple
Helpful?
Thank 35yearsMaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,209 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
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English first
London, United Kingdom
Level Contributor
110 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 bubbles Reviewed November 1, 2013 via mobile

Stayed here for a single night as part of our New England road trip. Payed the same price as our lovely 5* hotel in Boston and twice the price of the previous night in a very good hotel further down the Maine Coast. Don't understand how this can be (we did have a third party book for us & we assumed there'd be a reason for the pricing - now can't understand it!)
Centrally located hotel in pleasant small town. The concierge, David, gave great advice.
The room here was generally fine and the bathroom was a very good size (but the shower leaked) but I have 2 issues.
Firstly, why is it necessary to charge $16 to park. Had I realised I might have tried to save myself this fee. The sum does seem excessive for such a small town. Grumpy valets.
Secondly - noise. The plumbing and heating systems are very noisy with pipes seeming to cross the ceiling but worse than that was the acoustic from our neighbouring room. The occupant was quiet but I could tell what he was watching on TV, when he was using the bathroom and exactly (yes, exactly) what he was doing in there - not good enough!
Finally, the 'turn down' service that we heard (noise again) in the corridor seemed to miss us.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank Martin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKiladjian, General Manager at Portland Harbor Hotel, responded to this review, November 4, 2013
Thank you for your recent stay. I'm sorry to hear about the noise from the pipes, we will check into that immediately. The fees for parking are standard for downtown Portland. In our instance we lease the garage space, we do not own those spots. I'll pass along your praise to David, our concierge.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Yorkshire
Level Contributor
81 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed October 30, 2013

Having stayed previously at a top Boston Hotel, this felt a little more parochial and was not quite of the same standard. Nevertheless, the staff were very helpful and after a false start the courtesy car proved really useful. The location is just a block off the main harbour road, so very good for restaurants and places of interest. The bar/restaurant was cosy, although the menu for dinner a little pretentious for our tastes, but appreciate that others may be more impressed. Although no "wow" factor, overall a good place to stay when visiting Portland.

Room Tip: We chose a suite with garden view, but in fact it was on a corner with two roads either side, so a l...
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKiladjian, General Manager at Portland Harbor Hotel, responded to this review, November 4, 2013
I am glad you found the complimentary car service helpful and our location convenient. We hope to see you again, thank you for choosing to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spartanburg, South Carolina
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed October 29, 2013

My wife and I recently spent Friday and Saturday night her in Portland. Service was excellent, location was in walking distance of many fine eating establishments, and the hotel breakfast was excellent. The Starbucks coffee in each hall was very nice. My wife loved the thick bathrobe and the slippers. The parking and valet service was inexpensive and everything was what you would expect at a top notch hotel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pat b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwood, Massachusetts
Level Contributor
165 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed October 29, 2013

The first thing you need to know about this hotel is that they stand behind their product and will work with you to make your experience at their property a wonderful one. Located exactly where you want to be in the Old Port, the PHH offers quick access to outstanding restaurants, coffee shops, galleries, and shopping. My wife and I love the fact that they offer a complimentary sedan service to the local area. Though we would walk to dinner, all we would do is call the car when we were settling our bill and they were there before we knew it. Also, when you compare apples to apples, the PHH is an outstanding value as rooms at the chain hotels nearby are just as expensive, not centrally located, and don't have all the perks. With a new hotel being built accross the street and the historic Eastland being converted to a Westin, the PHH will need to continue stepping up the service in order to remain relavent.

Room Tip: Having stayed in another area of the hotel on a previous visit, we prefer the rooms in the executive...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank musiclover1013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed October 22, 2013

The hotel is located in the old wharf area in Portland within walking distance of great shops and restaurants. The rooms were large and nicely furnished; service was excellent. The only downside was we could hear everything the people in the next room were saying. It wasn't a problem as the other guests were not up late talking, but it was kind of distracting during the evening and morning hours. Otherwise, a very nice place to stay.

Stayed October 2013, traveled as a couple
Helpful?
Thank JSD54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKiladjian, General Manager at Portland Harbor Hotel, responded to this review, October 23, 2013
Thank you for your recent stay, we are glad you enjoyed the room - and we will see what can be done about hearing the people in the next room. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gilbertsville, Kentucky
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 17, 2013 via mobile

If upscale is your travel preference this is a must. Room furnishings very tasteful & comfortable. Location is in middle of historic area & convenient to great shopping, sports bars & sightseeing. The staff was amazing. On each hall is Starbucks coffee to start the day highly recommend the hotel.

Stayed October 2013, traveled as a couple
Helpful?
Thank Bluegrassy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKiladjian, General Manager at Portland Harbor Hotel, responded to this review, October 23, 2013
We are glad to hear that you enjoyed the service, the room and the Starbucks coffee. I will be sure to let the staff know. Thank you for sharing your compliments. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Portland Harbor Hotel

Property: Portland Harbor Hotel
Address: 468 Fore St, Portland, ME 04101-4029
Location: United States > Maine > Portland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Portland
#4 Business Hotel in Portland
#4 Family Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Portland Harbor Hotel 4*
Number of rooms: 101
Official Description (provided by the hotel):
Portland's only AAA rated 4 diamond hotel. Amenities include a 4 Star restaurant with available 24 hour room service, 24 hour valet services, spa treatment rooms, professionally certified concierge service, and full fitness center. ... more   less 
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Also Known As:
Portland Harbor Hotel Maine

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