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“Absolutely fabulous weekend” 5 of 5 bubbles
Review of Portland Harbor Hotel

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Portland Harbor Hotel
Ranked #3 of 19 Hotels in Portland
Certificate of Excellence
Merrimac, MA
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Absolutely fabulous weekend”
5 of 5 bubbles Reviewed March 29, 2013

Our daughter got married last weekend in Portland, Maine, and she chose the Portland Harbor Hotel as our home base. The hotel is beautiful and comfortable, centrally located, and the staff is helpful and friendly. I didn't eat in the restaurant, but some of our guests were having breakfast there the morning after the wedding, and their food looked incredible. I highly recommend this hotel.

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lainiac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,269 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (308)
Date | Rating
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English first
Milford, Connecticut
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed March 27, 2013

What a great two night stay! From the moment Tim valeted our car to the time we left, the staff was amazing. Tim greeted us immediately, explained the hotel, the area and made us feel very comfortable. The front desk was friendly and efficient, housekeepers said hello all the time-I would definitely stay here again! The bed was so comfortable!!!!!! The location was perfect!

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnJohn0426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts, United States
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed March 26, 2013

Our room was nice and the accommodations comfortable. What we liked most about this hotel is that the location is a nice walking distance for great restaurants (great sushi and Fore St. is a must), attractions (Old Port) and fun (nightclub row is one street over). A great place for a weekend stay.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ChrisSchmitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clinton
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed March 25, 2013

Perfect example as to why I should pay more attn. to reviews. My wife and I have been visiting Portland this weekend and I wish we had stayed elsewhere. I am writing this review in the hotel lobby because they couldn't give me a late checkout until 1:30 because they said they had a large group checking in this morning...since I have been sitting here, now 1:30, 2 couples have checked in! Anyway, Our first night, Sat., we were awakened by a very loud band playing across the street at about 11PM. The bass was so loud our room was actually shaking. This did not stop for several hours. When I complained the next morning, they told me they were well aware of the problem and there was nothing they could do. They did offer me another room on the garden side but I checked the nightclub and the band wouldn't be playing Sun. night so no need to move. My point is if the hotel is aware of this problem, they should alert customers to this, offer a discount for the room or free breakfast, just something to at least make up for this discomfort. Absolutely stay away from this hotel unless they guarantee you a room on the garden side.

Room Tip: don't accept a room other than on the garden side.
See more room tips
  • Stayed March 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ny
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 bubbles Reviewed March 20, 2013

Valet upon arrival very pleasant and efficient. Front desk professional. Room spacious but heating unit loud, uneven heat, room stays cold with blast of hot air every so often. This is third time staying at this hotel and this time there must have been a change of staffing. Room was not made up each day correctly: sofa bed not closed up during the day, not opened during turn down, some nights turn down didn't come, face cloth in bathroom not replaced, empty tissue box, one bar of soap. One night at 9:35 PM knock on door and maid asked if we wanted water and chocolate. That was the turn down? Slow service during breakfast (food cold), billing confusion during happy hour (delivered wrong tables each others bills), morning coffee pots empty, no cup covers and empty milk container. The bar seating area needed a good cleaning. Major dust accumulation on shelving and coffee tables in bar area. Found dirty glass left on shelf for days. Concierge needs to learn how to be professional not just act pretentious. Very disappointed.

  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank boater2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Everett, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 17, 2013

It is sometimes scary to try a hotel without a big name attached like Marriott or Hilton. Usually there is some worry that the pictures on their website were of the only 2 or 3 nice parts of the grounds right after a professional landscaper comes through.

This hotel and the people that you come in contact with are fantastic !

Hotel is really a nice mix of old world and new school. Huge winding staircase and giant chandelier in the front door, and a beautiful fireplace and comfortable sofas/chairs in the bar room. Doug at the bar is a nice gentleman who makes a great drink. He has good advice for the area too, so pick his brain.

The top of this list is Albert. He checked us in and was at the Valet desk covering for the regular guy. Lets start the story at the beginning. When we checked in my girlfriend asked about an ugrade service that she remembered we paid for. Albert didn't see it in the system though. Unfortunately, I left the paperwork in the car, which was at the Valet. We figured we would get the paperwork later after we went out. When we arrived back at the hotel, Albert was covering for the Valet for a minute. I was able to show him the detail of the hotel. He apologized and we scheduled the wine/chocolate/cheese for the following day. We then went to the bar to relax. After talking it over with my girlfriend, we realized that we didn't need it because we were going to be out all day. Albert insisted that he make amends and too our surprise, after we had retired to our room for the night, he had sent up a bottle of Prosecco and 2 glasses. OVER AND ABOVE in my mind.

The price for the hotel was incredible, as well as the New England special of buy one night, get the next for 1/2 off with a license from a New England State. But we will return because I truly believe that you pay extra for good service than anything else, and I would have because of Doug and especially Albert.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MattyV1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed March 16, 2013 via mobile

The hotel is centrally located. Staff are very courteous and helpful. My room was large with a comfortable bed and good desk. Felt like an upscale hotel. Longe area was a good setting for a late night drink with a friend.

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cleve2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Portland Harbor Hotel

Property: Portland Harbor Hotel
Address: 468 Fore St, Portland, ME 04101-4029
Location: United States > Maine > Portland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Portland
#4 Business Hotel in Portland
#4 Family Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Portland Harbor Hotel 4*
Number of rooms: 101
Official Description (provided by the hotel):
Portland's only AAA rated 4 diamond hotel. Amenities include a 4 Star restaurant with available 24 hour room service, 24 hour valet services, spa treatment rooms, professionally certified concierge service, and full fitness center. ... more   less 
Reservation Options:
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Also Known As:
Portland Harbor Hotel Maine

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