Perfect example as to why I should pay more attn. to reviews. My wife and I have been visiting Portland this weekend and I wish we had stayed elsewhere. I am writing this review in the hotel lobby because they couldn't give me a late checkout until 1:30 because they said they had a large group checking in this morning...since I have been sitting here, now 1:30, 2 couples have checked in! Anyway, Our first night, Sat., we were awakened by a very loud band playing across the street at about 11PM. The bass was so loud our room was actually shaking. This did not stop for several hours. When I complained the next morning, they told me they were well aware of the problem and there was nothing they could do. They did offer me another room on the garden side but I checked the nightclub and the band wouldn't be playing Sun. night so no need to move. My point is if the hotel is aware of this problem, they should alert customers to this, offer a discount for the room or free breakfast, just something to at least make up for this discomfort. Absolutely stay away from this hotel unless they guarantee you a room on the garden side.
- Official Description (provided by the hotel):
- Portland's only AAA rated 4 diamond hotel in Old Port. Amenities include a 4 Star restaurant with available 24 hour room service, 24 hour valet services, spa treatment rooms, professionally certified concierge service, and full fitness center. ... more less
- Reservation Options:
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- Also Known As:
- Portland Harbor Hotel Maine