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Hampton Inn Portland Downtown - Waterfront
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Reviews (1,561)
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All reviewsvalet parkinggreat locationsebago brewing companyold portbrew pubwithin walking distancefree breakfastvalet stafffore streetbreakfast staffrestaurants and shopswould stay here againgreat place to staybusiness centerper daycorner roomwater view
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1,265 - 1,270 of 1,561 reviews
Reviewed April 1, 2013 via mobile

Rooms were above average and clean. Hallway a little noisy @ times, but overall a good stay. Close to shops and waterfront. FYI: Parking is $15 per night and is valet only. The hotel is about 15 minutes from airport.

  • Stayed: March 2013
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Thank brnxslices
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete W, General Manager at Hampton Inn Portland Downtown - Waterfront, responded to this reviewResponded April 4, 2013

Thank you for reviewing your recent visit with us. We appreciate you staying and hope to have the opportunity to be of service again in the near future.

Sincerely,

Pete Wagner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2013

Not a very charming place but okay for one or two nights. Had most unhealthy breakfast 'buffet' ever. Reminded us a lot of Ikea. Everything was plastic and of low quality. Rooms were okay, location central but not as central as other places like the Portland Harbor Hotel for example. Also the wifi didn't work. A good thing to mention though is the pub where we had some excellent Maine lobster for a fair price.

  • Stayed: December 2012, traveled as a couple
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Thank Jaiwana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete W, General Manager at Hampton Inn Portland Downtown - Waterfront, responded to this reviewResponded April 4, 2013

Thank you for taking time to share your comments about your recent stay with us. I was sorry to see we did not meet your expectations. We are constantly changing our breakfast menu. There are some great bakeries within walking distance of our hotel. We include some of their items to accompany items that are required of all Hampton Inns. We will expand our offerings to include local produce when it becomes available.

We hope we have an opportunity to be of service to you in the future.

Sincerely,

Pete Wagner
General Manager

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Reviewed March 26, 2013

My husband and I spent a long weekend in Portland and were extremely pleased with the Hampton Inn. The location can't be beat. It is within walking distance of just about everything which is wonderful. The hotel itself, as with most Hampton Inns, feels a little more stylish and sophisticated compared to other chains in the same price range. The staff was very friendly and helpful recommending spots to check out in the city.

One of the highlights of staying here is the continental breakfast. We're not talking about some hard bagels and coffee. Each morning I had a hot breakfast that offered everything from omelets and hash browns, to sausage and bacon. Everything was delicious and was constantly being refilled. While Portland has so many great restaurants to choose from, we found Sebago brewing company, which is conveniently located next door, to be an ideal spot for late night drinks. The drink prices were very cheap and the atmosphere was very cozy.

The room was very big with a comfy king size bed and enormous shower. It was a wonderful place to relax after a long day of walking.

My only complaint is the valet parking that is mandatory. It is 15 dollars a day and the parking lot is just behind the hotel so it seemed a little expensive, but it meant not having to find a garage or street parking so we just went with the flow.

Overall we had a wonderful stay and would definitely stay again if we're up in Portland.

  • Stayed: March 2013, traveled as a couple
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1  Thank filmgirl325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete W, General Manager at Hampton Inn Portland Downtown - Waterfront, responded to this reviewResponded April 4, 2013

What a great review of your stay with us in Portland last month. Thank you so much for the nice comments. We hope to have the opportunity to be of service to you in the near future. Enjoy spring.

Sincerely,

Pete Wagner
General Manager

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Reviewed March 24, 2013

We stayed at the Hampton Inn in the waterfront section of Portland on a recent weekend getaway.

The service was excellent from the moment we arrived.The valet greeted us warmly and assisted with our bags. The front desk staff were helpful and efficient.

The room was very comfortable but definitely not high end. There were sticky notes on the bed frame to remind us that all bedding including duvets were changed prior to our visit (very odd!). We know they change them and that is why we choose Hampton Inn. It seemed a bit tacky.

We had a partial port view and enjoyed watching the boats in the distance and people passing by the hotel on the street below. The hotel is close enough to the Old Port area without the hassle of being right on the main drag (noise, cars etc. It is set back just one block but it makes a huge difference when it comes to noise.

The Buffet Breakfast included hot and cold items like eggs, potatoes, sausage, oatmeal, cold ceral, breads, pastries, waffles, yogurt, tea, coffee, juices, etc. Everything was hot, well prepared and kept very clean.

We will be back!

  • Stayed: March 2013, traveled as a couple
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Thank Ed_n_SueNh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete W, General Manager at Hampton Inn Portland Downtown - Waterfront, responded to this reviewResponded April 4, 2013

Thank you for the nice comments about your stay with us in March. I especially appreciate the comments about our staff. We are honored you elected to stay with us and hope we have the opportunity to be of service in the near future.

Sincerely,

Pete Wagner
General Manager

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Reviewed March 19, 2013

We arrived on a Saturday of a very busy weekend because of the Portland Boat Show. I can't thank the manager Erick Poulin enough for assisting me . He was courteous and patient . Everyone else was great from the people at the desk to the Courtesy Bus drivers who drove our family to and from restaurants were also superb.
Hotel was new and very clean. Portland has a many good choices for restaurants and bars. We especially enjoyed Dewey's Pub and Paciarini Italian restaurant. Plan to go back in the summer to a Sea Dog baseball game and some boat trips in the harbor one of which includes a ighthouse trip.
We will stay at this Hampton Inn when we come back. It's location is great being only one street away from the main street along the Portland waterfront. Very central.

Room Tip: If you plan in advance upgrade to a room with a water view. Well worth the extra dollars.
  • Stayed: March 2013, traveled with family
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1  Thank quovadismaxBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete W, General Manager at Hampton Inn Portland Downtown - Waterfront, responded to this reviewResponded April 4, 2013

Thank you for your comments about the level of service you received while a guest in our hotel in March. Erick will be excited his efforts were appreciated.

Opening day is upon us. Time to come visit Portland again. We would be honored if you elected to stay with us the next time you are in our City!

Sincerely,

Pete Wagner
General Manager

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