Let's start by saying this place is amazing. I might have given it a 4 if I hadn't heard the neighbors and the floors squeak in other rooms (you can hear it). Noise is a number downer for me in a property. The tub had chips which were glaring since the chips were black against the tub's light color. Cracks in the bathroom tile floor were obvious and as other reviewers have also mentioned, time to lose the old-fashioned GOLD-plated shampoo and soap dispensers in the shower! They also give the feel that they are dirty.
Maybe a 5 rating if the room had its own coffee maker and fridge (we like our water bottles COLD). The barely veiled attempt at taking more clients' money by "delivering coffee and pastries (stale some mornings btw)" and only by 8AM??!! Really?! I like my OWN brand of coffee WHEN I want it and bring it with me when I travel so.....
We were also disappointed to see the gorgeous restaurant and the roaring fireplace CLOSED already when we returned in the early evening. It could also have served as a great after-dinner drink lounge. Perhaps your fall/winter clientele are not as important as those in summer?
We had a great rate so I could not really complain in general though. The property has old world charm and elegance for sure. Do yourselves a favor however and have your doormen act and behave more professionally (i.e. no phones; no smoking). They're a bit too busy with each other and their own business rather than jumping to help and hold doors for your guests (for example).
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- Also Known As:
- Regency Portland
- Portland Regency Hotel & Spa Maine