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“Nice little hotel”

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Black Bear Inn and Conference Center
Ranked #2 of 2 Hotels in Orono
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 17, 2014

If you need to be in Orono for University of Maine, you can't beat the location of this hotel. The rooms are charming with the bear themed styles and the beds are comfortable. The staff is always friendly and helpful. My one criticism is that the restaurant never seems to be open. We've stayed here three times and it's never been open, not even for room service which is unfortunate because after a long day of driving to get there the last thing you want to do is get in the car and drive to find food. Also there are no gluten free options for the free continental breakfast. However if you need to stay in the area, this is a lovely option to get away from the chain hotels.

  • Stayed: April 2014, traveled with family
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Thank TLH61293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this reviewResponded April 18, 2014

Dear Guest,


Thank you so much for staying with us and for taking the time to write your review. We very much appreciate your feedback. We are so happy you found our hotel charming and conveniently located. I'm sorry our Cafe has not been open for dinner when you have been here. This is unfortunate as we have an excellent Chef. I am not sure what has happened for it not to be open. It is usually open Mon-Sat. from 5 pm to 8 pm for dinner or room service. We will certainly look into gluten free options for our breakfast, I thought we had some gluten free cereals to offer, but maybe haven't ordered them yet. Thank you again for staying. Take Care.


Respectfully,


Amanda Schmidt
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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169 - 175 of 317 reviews

Reviewed April 10, 2014

I wanted to like this place. Great location, right off the highway, and very close to UMaine where my son will be attending. We had a second floor room and didn't sleep at all. Whoever was staying in the room above ours was very noisy. They seemed to be walking around from midnight to 4am, and I heard every step, with occasionally loud thunking noises. I travel with a white moise machine too, so I was suprised this was such an issue. I thought about getting up in the middle of thie night and begging for another room, but my son did manage to fall asleep and I didn't want to ruin everyone's night. We also were not happy with the breakfast and went to Dunkin on the way to the university.

But, the staff was friendly and the location was great. If my room was quiet I'm sure my review would be quite different.

  • Stayed: April 2014, traveled with family
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Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this reviewResponded April 11, 2014

Dear Guest,


I am so sorry to hear that you did not get a good night's sleep. If you give us another chance please request a room on the 3rd floor and the parking lot side. I have been told these rooms are much quieter. The highway side is noisy for light sleepers. We are happy to hear you found our staff to be friendly and helpful. Thank you for staying with us and for taking the time to write a review. Your feedback is always helpful. This helps us to know the area's we are doing well on and the one's that we need to improve on. Take Care.



Respectfully,


Amanda Schmidt
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2014

The staff at the Inn are just great. So friendly with answers, hellos, and great customer service. When leaving, we stopped to take a picture of ourselves with the bear statue in front. A sweet employee saw us and came out in the rain to take a better picture for us. Clean and cozy room. Very comfortable bed with lots of fluffy pillows. Great shower with lots of pressure and plenty of hot water - something you don't find at every hotel. Thick shades behind the curtains that can be pulled for those who don't want to wake up with the sun - very important for sleeping in. Very nice overall and we will be returning.

  • Stayed: April 2014, traveled as a couple
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Thank Angie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this reviewResponded April 8, 2014

Dear Guests,

Thank you so much for staying with us. We appreciate your business and that you took time to write a review. We are so happy you enjoyed your stay with us. It's wonderful that you found your room comfortable and accommodating. We are so glad you found our staff to be friendly and helpful. Take Care and thank you again for staying with us. We look forward to your next visit.



Respectfully,


Amanda Schmidt
Front Office Manager

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Reviewed April 7, 2014

We stayed here for close to a week and the rooms were terrific, the service first class and the breakfast fantastic. We have never stayed in a nicer place. Very close to Bangor and within striking distance of many neat outdoor spots like bogs, rivers and the downeast coast is but an hour away.

  • Stayed: June 2013, traveled on business
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Thank KestrelHaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this reviewResponded April 8, 2014

Thank you so much for staying with us and for taking the time to write your review. We appreciate your input. We are so happy you were comfortable here for the week that you stayed. It's wonderful that you were able to check out the local sites and the coast as well. We look forward to your next visit. Take Care and Thank you again.



Respectfully,


Amanda Schmidt
Front Office Manager

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Reviewed April 3, 2014

Our Son goes to Univ. of Me. in Orono and we needed a place to stay close by. It was so convenient because we were close to the campus. We went to the movies which is across the Road, close to a Grocery Store, gas and Restaurants. the Room was very clean, quiet (although you can hear faintly the cars on the highway). WE enjoyed a Healthy Continental breakfast, cereal bowl of fruit and juice. I am definitely returning.

Room Tip: I loved the staircase. It wasn't your normal hotel creepy staircase at the end of the building...
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  • Stayed: April 2014, traveled with family
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1  Thank MissPicky1a1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this reviewResponded April 4, 2014

Thank you so much for staying with us and for taking the time to write a review. We are happy you chose to stay with us while visiting your son at the University of Maine. We are glad that you enjoyed our complimentary continental breakfast and that you found our location convenient. We look forward to your next stay with us. For our frequent travelers we have a Welcome Home Program. Ask us about it at the Front Desk the next time you stay. Take care and thank you again.



Sincerely,


Amanda Schmidt
Front Office Manager

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Reviewed April 1, 2014

Our State Florists' Association has found a home!! The staff at the Black Bear Inn and Conference Center is wonderful. Whatever we ask, is immediately seen to. The rooms are clean, comfortable beds and all the comforts of home. The meeting rooms are always kept spotless, bright and neat. The food has always been superb whether for the dinner meal or the luncheon during our programs. I highly recommend the Black Bear Inn and Conference Center for your functions. Accommodating, quick response, reasonable pricing and lovely atmosphere.

  • Stayed: March 2014, traveled on business
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Thank Rhonda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this reviewResponded April 2, 2014

Thank you so much for having the Floral show with us! We look forward to it as much as you do! The hotel always looks and smells so nice when you are here. We are so happy you enjoyed the conference spaces and the guest rooms. We look forward to seeing you all again in September! Take care and thank you again.



Respectfully,


Amanda Schmidt
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2014

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with Easytobook.com
Thank Verna B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
thpalmer3, Manager at Black Bear Inn and Conference Center, responded to this reviewResponded March 27, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Black Bear Inn and Conference Center

Address: 4 Godfrey Dr, Orono, ME 04473-3610
Phone Number:
Location: United States > Maine > Orono
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Orono
Price Range: $103 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Black Bear Inn and Conference Center 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
The Black Bear Inn Conference Center & Suites is an award-winning hotel conveniently located at exit 193 of I-95 and minutes from UMaine campus. The hotel is 100% non-smoking and the popular choice for UMaine visitors, conference attendees and tourists from all over the world. Each room offers a refrigerator, microwave, and Keurig coffee maker. Guests can access our free high speed-Wi-Fi. While you're here, enjoy a delicious meal from our on-site cafe, open for dinner from 5-8pm, Monday-Saturday. With 7,560 square feet of conference space, we are the area's premiere destination for weddings, banquets, and corporate events. ... more   less 
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Also Known As:
Black Bear Hotel Orono
Best Western Orono
Orono Best Western
Black Bear Inn And Conference Center Orono, Maine

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