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“Huge Clean Rooms”

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Black Bear Inn and Conference Center
Ranked #2 of 2 Hotels in Orono
Certificate of Excellence
GreenLeadersBronze level
VEAZIE ME
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Huge Clean Rooms”
Reviewed November 1, 2013

We have stayed at the Black Bear Inn several times. Our rooms are always very spacious and are immaculate. The front desk clerks are very friendly and helpful. The location is very convenient to the University of Maine and I-95. The refrigerator and microwave in every room are nice extras along with the free continental breakfast and free wine happy hour.

  • Stayed October 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JIM M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Director of Sales at Black Bear Inn and Conference Center, responded to this review, November 2, 2013
Thank you for continuing to stay with us and for taking the time to write a review. We are happy you enjoyed your spacious room with the microwave and refrigerator. It is great that you enjoy our wine happy hour and find the Front Desk staff helpful and friendly. Take care and we look forward to your next stay with us.


Sincerely,


Christina Pelletier
Sales Manager/Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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271 reviews from our community

Traveler rating
    127
    107
    24
    11
    2
See reviews for
132
43
11
47
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • German first
  • Any
English first
Oakdale, Connecticut, United States
1 review
Reviewed October 29, 2013

This was the second time we stayed at this hotel. Both times it was a pleasant and enjoyable weekend. The staff is friendly, helpful and fun to talk to. Rooms are clean and comfortable, quiet, even close to the highway. Breakfast in the morning is fresh, and quite good. We enjoy staying here. Will stay again.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave58552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this review, November 2, 2013
Thank you so much for staying with us again. We appreciate you taking the time to write a review for us. We are happy you find our staff friendly and fun to talk with. It is great also that you find our location convenient. We look forward to your next stay with us. Take care and thank you again.



Sincerely,


Amanda Schmidt
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stow, Massachusetts
1 review
Reviewed October 27, 2013

We have stayed at the Black Bear several times and it has consistently been very good. Everything has always been clean and in good repair. The staff is friendly and helpful. They are welcoming of our Golden Retriever, and you could never tell that there were any pets previously in the rooms.

Room Tip: I have stayed in rooms on all sides of the building and on both floors, and all have been good.
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this review, October 29, 2013
Thank you so much for staying with us again. We appreciate your repeat business and you taking the time to write a review. We are happy that you bring your Golden Retriever and that you find the rooms clean and in good repair. Take care and thank you again.



Sincerely,


Amanda Schmidt
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 23, 2013 via mobile

My wife and I stayed at the Black Bear Inn because we went to a hockey game at UMaine. We had a king room that was very clean and spacious. Staff was friendly and helpful and we received a discount for on our room when we showed our hockey tickets. We will stay here again.

Stayed October 2013, traveled with friends
Helpful?
1 Thank Santana50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this review, October 26, 2013
We are happy you took advantage of our discounted room while going to the UMaine Hockey game. Thank you for staying and for taking the time to write your review. We are glad you enjoyed your spacious King size room. We hope to see you again the next time you are in our area. Take care.


Sincerely,


Amanda Schmidt
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 23, 2013

Front desk people were very friendly and helpful especially Linda and Samantha. Rooms were clean. It was a nice touch when housekeeping would leave a supply of fresh linens and soaps outside our door in a plastice bag when we didn't need service for a few days. Nice continental breakfast. Nice wine and cheese in the afternoon and cookies and coffee all day and night. We would have liked an indoor pool and hot tub though. Hotel was for the most part nice and quiet for a busy weekend.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Judy989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this review, October 26, 2013
Thank you so much for staying with us and for taking the time to write your review. It's great that Linda and Sam were helpful to work with. We appreciate your feedback and are glad you found the "goodie" bags on your door from housekeeping. We are happy you got to enjoy the wine and cheese hour as well. Take care and thank you again.


Sincerely,


Amanda Schmidt
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Maine
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 21, 2013

This is the only place we will stay when visiting the area. Great location to visit Students at University of Maine. Attending hockey games, football only a 5 minute drive. The rooms are always clean and updated. The front desk staff are very helpful and full of ideas of things to do in the area and places to eat. It is very nice to have a good variety of foods for breakfast included in the room rate, which can not be beat,

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mkshoppers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this review, October 22, 2013
Congratulations on having a student at the University of Maine. We appreciate your repeat business and thank you for taking the time to write a review. We are happy that you find our location convenient and our rooms clean and updated. We are glad you take advantage of our complimentary continental breakfast also. Take care and thank you again.


Sincerely,


Amanda Schmidt
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
Reviewed October 17, 2013

I stayed here for one night, simply as a place to stay for the night while on a roadtrip. overall, it was satisfactory. The room was big, pleanty of room for three of us. They provided us with a roll-out bed for our extra person which was convienent. I was pleased with the TV size and the selction of channels. Th room was lacking light, though, and there was no lamp or any sort of light near or above the desk in the room, which could see being a problem since this is also a conference center and desks are often needed for business etc. We ate dinner at the hotel that night in their small dining area, which was actually quite nice. I ordered the maple chicken with mashed potatoes. The chicken was quite good, although the mashed potatoes were not. They were stone cold and full of hard lumps of uncooked potatoe. This was simply a minor fault, but just a word of advice, I wouldn't order the mashed potatoes. The next morning we had their comlimentary continental breakfast, which was very good. The best part for me was the waffles that you got to make yourself. They were delicious. We left early that morning to continue driving. I had a very pleasant stay, and if I were in the area again, i would certainly stay here.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this review, October 22, 2013
Thank you so much for staying and for writing a review. We are happy to hear you found your room spacious and your Television size and channel selection satisfactory. We appreciate your feedback on the lighting and the mashed potatoes. We are always looking to improve. We are happy you enjoyed the waffles and the chicken. Take care and thank you again.


Sincerely,


Amanda Schmidt
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Black Bear Inn and Conference Center

Property: Black Bear Inn and Conference Center
Address: 4 Godfrey Dr., Orono, ME 04473
Phone Number:
Location: United States > Maine > Orono
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Orono
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Black Bear Inn and Conference Center 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
The Black Bear Inn Conference Center & Suites is an award-winning hotel conveniently located at exit 193 of I-95 and minutes from UMaine campus. The hotel is 100% non-smoking and the popular choice for UMaine visitors, conference attendees and tourists from all over the world. Each room offers a refrigerator, microwave, and Keurig coffee maker. Guests can access our free high speed-Wi-Fi. While you're here, enjoy a delicious meal from our on-site cafe, open for dinner from 5-8pm, Monday-Saturday. With 7,560 square feet of conference space, we are the area's premiere destination for weddings, banquets, and corporate events. ... more   less 
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Also Known As:
Black Bear Hotel Orono
Best Western Orono
Orono Best Western
Black Bear Inn And Conference Center Orono, Maine

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