I think the staff was very friendly and easy to work with. You have a great group of employees there and should definitely be proud. What they are NOT in control of is your lack of attention to this property. The carpet in our room was folded over in many spots, ceilings are coming apart, the room smelled musty and damp, the shower curtain was disgusting, the comforter and blankets were old and stained. Keurig was GREAT and bathrooms were cleaned, but I expected more. Your property is one of only 2 in the area, you should make it shine as much as the University of Maine deserves.
- Official Description (provided by the hotel):
- The Black Bear Inn Conference Center & Suites is an award-winning hotel conveniently located at exit 193 of I-95 and minutes from UMaine campus. The hotel is 100% non-smoking and the popular choice for UMaine visitors, conference attendees and tourists from all over the world. Each room offers a refrigerator, microwave, and Keurig coffee maker. Guests can access our free high speed-Wi-Fi. While you're here, enjoy a delicious meal from our on-site cafe, open for dinner from 5-8pm, Monday-Saturday. With 7,560 square feet of conference space, we are the area's premiere destination for weddings, banquets, and corporate events. ... more less
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- Also Known As:
- Black Bear Hotel Orono
- Best Western Orono
- Orono Best Western
- Black Bear Inn And Conference Center Orono, Maine