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“We will return here for certain!”

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Black Bear Inn and Conference Center
Ranked #2 of 2 Hotels in Orono
Certificate of Excellence
GreenLeadersBronze level
Reviewed May 31, 2013

You know, we have driven past this place for years, and so yesterday evening I decided to head on in and see what they had to offer. We were not disappointed. While we did not try the restaurant, which we have heard good things about, the rest of the property is certainly clean, tidy, and safe. The staff were all friendly, welcoming and anxious to make sure we had a good stay. We left our bikes outside with no worries at all. Our room was clean, quiet and well-appointed. I especially liked the Keurig coffee maker in the morning. The breakfast is just a little better than most, due to the better than normal selection and to the friendliness of the staff. Pictures and sculptures of bears abound everywhere (hey, check the name of the place...) so if you have a bear phobia, keep your eyes closed! This was a very enjoyable stay and we will happily return.

Room Tip: Highway (I-95) side is a bit noisier, but not excessively so.
  • Stayed: May 2013, traveled as a couple
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Thank PKinNB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this reviewResponded June 1, 2013

Thank you so much for taking the time to write a review. We appreciate your business and your feedback. We are happy to hear you enjoyed your stay and we hope the rest of your motorcycle trip goes well! Take care and thank you again.


Sincerely,


Amanda Schmidt
Front Desk Manager

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Reviews (299)
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221 - 227 of 299 reviews

Reviewed May 30, 2013

There aren't many places to stay in this part of Maine so the Black Bear Inn should be getting a lot of business. The hotel is clean and situated close to a number of restaurants. The staff is fine. The only downside of the hotel is that it was not built well. Some of the hallways creak as you walk on them and the walls are thin. There were a couple hockey teams staying at the same time as I and you could hear everything. It is a good enough hotel whether you are passing through or staying a couple of days. Just make sure you ask for a room away from any hockey teams.

  • Stayed: February 2013, traveled on business
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Thank Dr T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this reviewResponded June 1, 2013

Thank you so much for staying with us. We appreciate you taking the time to write a review. Your feedback is very helpful. So sorry about the noise, in the future please let us know and we will try our best to quiet other guests. Take care and thank you again for your business.



Sincerely,


Amanda Schmidt
Front Desk Manager

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Reviewed May 29, 2013

The hotel was very clean. Very friendly and helpful employees greeted us. Hotel offered wine and cheese and and also had the best gourmet food around. Very pleasant stay all around

I needed help printing a boarding pass and the desk person helped me get it all printed and also was very helpful in helping us find where we could find a certain place in Bangor.

I will make sure I use this hotel in the future. My roommates also agrees with this. Good place to stay.

  • Stayed: May 2013, traveled with friends
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2  Thank Gert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this reviewResponded May 30, 2013

Thank you so much for staying with us. We appreciate you taking the time to write a review. We are so happy you enjoyed the food and your stay. We look forward to having you stay with us again. Take care.


Sincerely,


Amanda Schmidt
Front Desk Manager

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Reviewed May 28, 2013

I had a very good stay, even though I was visiting the Bangor area in the middle of a major convention, two statewide conferences, a HS Prom in our hotel, and a regional Bingo tournament! But the stay was quiet and went well.The staff was always friendly and upbeat, and the hotel had made some renovations since my last stay two years ago..Room had a large TV(excellent picture) and was quiet, comfortable, clean, and well maintained. Keurig coffee maker in room was a pleasant surprise, as was the apparently once weekly complimentary cheese and wine in the lobby. Breakfast was standard continental fare, with make your own waffles-plenty for my purposes. Enjoyed this stay and will definitely return in the future.

  • Stayed: May 2013, traveled with family
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4  Thank patlu123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this reviewResponded May 30, 2013

Thank you so much for staying with us and for taking the time to write a review. We are so happy you enjoyed your stay, especially where we were so busy. We look forward to seeing you again in the future. Take Care and thank you again.



Sincerely,


Amanda Schmidt
Front Desk Manager

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Reviewed May 24, 2013

We were working a meeting at the inn and stayed there the night before. The room was adequate, although a bit tired. It seemed a bit overpriced [$160 plus tax] for the quality [and smell...musty].

We had some problems with program materials, and the staff were wonderful at trying to help. They just didn't have much to work with. Their copier was old and slow, as was their computer system. The meeting room sound system hummed loudly every time we plugged it into my computer [one of the staff said the problem had to be my Mac computer since the sound system worked fine on his smartphone]. So each time I wanted to show a video clip, I had to plug in the sound line. The electricity in the entire hotel went out halfway through the day. You get the picture.

If we were here for vacation rather than to conduct a conference, this might've been a much different experience.

  • Stayed: May 2013, traveled on business
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Thank peebs777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this reviewResponded May 28, 2013

Thank you so much for the feedback. We appreciate you taking the time to write a review. This lets us know the areas we need to improve on and the areas we are doing well. Take care and thank you for staying and having your meeting here.



Sincerely,


Amanda Schmidt
Guest Services Manager

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Reviewed May 14, 2013

Great stay. Staff was top notch. Always greeted with a smile by everyone from the front desk to the housekeepers. Beds were comfortable with nice pillows. Breakfast was basic but nice and the coffee was great. Loved having a Keurig in our room. Will stay here again.

  • Stayed: May 2013, traveled with family
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2  Thank Neil788
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this reviewResponded May 16, 2013

Thank you so much for staying with us and for taking the time to write a review. We appreciate that. Congratulations to your graduate! We hope to see you again next time you are in the area. Take Care.


Sincerely,


Amanda Schmidt
Guest Services Manager

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Reviewed May 12, 2013

Staff was wonderful and very helpful - my husband loved that coffee is available at any time, room was nice sized, beds very comfortable, large tv was a nice addition to the room. We had dinner here the first evening and it was really good. Breakfast offerings were a nice choice also. If in area would def. recommend to anyone here for vacation or visiting the college. Thanks You!

  • Stayed: May 2013, traveled with family
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Thank emtromano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thpalmer3, Front Office Manager at Black Bear Inn and Conference Center, responded to this reviewResponded May 14, 2013

Thank you so much for staying with us and for taking the time to write a review. We really appreciate it. We are happy you enjoyed your stay, and hope to see you again next time you are in the area. Take Care.


Sincerely,


Amanda Schmidt
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Black Bear Inn and Conference Center

Address: 4 Godfrey Dr, Orono, ME 04473-3610
Phone Number:
Location: United States > Maine > Orono
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Orono
Price Range: $120 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Black Bear Inn and Conference Center 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
The Black Bear Inn Conference Center & Suites is an award-winning hotel conveniently located at exit 193 of I-95 and minutes from UMaine campus. The hotel is 100% non-smoking and the popular choice for UMaine visitors, conference attendees and tourists from all over the world. Each room offers a refrigerator, microwave, and Keurig coffee maker. Guests can access our free high speed-Wi-Fi. While you're here, enjoy a delicious meal from our on-site cafe, open for dinner from 5-8pm, Monday-Saturday. With 7,560 square feet of conference space, we are the area's premiere destination for weddings, banquets, and corporate events. ... more   less 
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Also Known As:
Black Bear Hotel Orono
Best Western Orono
Orono Best Western
Black Bear Inn And Conference Center Orono, Maine

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