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“Homecoming stay” 4 of 5 bubbles
Review of University Inn Academic Suites

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University Inn Academic Suites
Ranked #1 of 2 Hotels in Orono
Certificate of Excellence
GreenLeadersBronze level
New York
1 review
“Homecoming stay”
4 of 5 bubbles Reviewed October 21, 2013

We stayed most recently at the University Inn for homecoming weekend. We haven't stayed here in a number of years, and I was pleasantly surprised by the room upgrades, including new tvs, updated linens and "refreshed" bathrooms. The staff was friendly and the breakfast was well appointed. I do feel the price was high, however it was homecoming so that may have been a factor.

  • Stayed October 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Butlerr2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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431 reviews from our community

Traveler rating
    223
    166
    31
    9
    2
See reviews for
215
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Raymond, Maine
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 21, 2013

We have made this our preferred location while in Orono for many years and have been very pleased with the continuing improvements. The renovations have been great and the breakfasts are also very good. At this last trip we enjoyed the live music at the bar and the free drinks offered to the guests. Many kudos to the management.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VA52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel, California
1 review
5 of 5 bubbles Reviewed October 21, 2013

I'll admit my travel experiences have been mostly with 5 Star Hotels and so staying at the UI for UMAINE Homecoming 2013 my expectations were dubious. NOT so, our room was comfortable especially the bed and seating. Everything was there for a great stay including the upgraded bathroom toiletries and luxurious towels. I jumped on the high speed no charge Internet, got my business done and off to festivities several sponsored by the Inn including live lounge entertainment and tailgating at the football game. You couldn't ask for more from Front Desk assistance to ownership to overall stay. I'm so pleased I've booked for next year and beyond. This California boy's expectations were realized. Perfecto.

Room Tip: Seek out the lower Stillwater River views and walk out to the pool
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MisterDuggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumberland Center, Maine
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 20, 2013

Back to UM for Reunion and I heard the new management had upgraded the facility. I was pleased to see that the whole place has been improved and was very clean. They have done a nice job with the place inside and out. Very friendly staff and good follow up. Our room had granite bathroom counters, new TVs and the bed was great. Definitely a convenient location for campus and downtown.

  • Stayed October 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Meredith207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smithville, Tennessee, United States
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed October 16, 2013

The hot water was sparse, the beds were uncomfortably soft but the employees were pleasant and helpful. The room rates don't reflect the condition of the property or any amenities. I personally find it off setting whenever the cleaning crew asks if your an overnight guest and then proceeds with " do you NEED your room cleaned".

Room Tip: all rooms have inside doors EXCEPT pool side
See more room tips
Green Features: Good , everything was posted to keep the hotel personnel from having to clean your room.
  • Stayed October 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traceywhitten23, Owner at University Inn Academic Suites, responded to this review, March 14, 2014
Thank you for taking the time to write a review of your stay. We appreciate all feedback and take it into account when make any changes or renovations. We noticed that you mentioned that the “hot water was sparse” during your stay. We are happy to let you know that since your stay we have completed a final round of renovations of our entire hot water system, which included replacing all 48 of the original shower valves in our guest rooms. We hope that you will give us another try the next time you are in the Orono area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bathurst, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed October 16, 2013

our last stay at the hotel was to say the lease not very apealing. dirty sink, stains on the rug and on the bed cover. i stayed there before and it was ok. but this would be the last time.
they gave me a discount for the second night but thats because i had a coupon for that night and they made it look like i was getting a great deal.
sorry but the next time i will give this hotel a pass,

  • Stayed October 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank roadray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traceywhitten23, Owner at University Inn Academic Suites, responded to this review, March 7, 2014
We are very sorry to see that your stay with us was unsatisfactory. October is near the end of our peak season, and as such our rates are higher. As for the items in your room that were unclean, there is no excuse and we are incredibly sorry. We pride ourselves on having a clean and friendly hotel and unfortunately our high standards were not met. We hope that if you are in the area in the future you will re-consider staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
2 reviews
4 of 5 bubbles Reviewed October 15, 2013

We have been staying at the University Inn for the past 3.5 years. It is close to the university, restaurants, and under 15 minutes to the Bangor Mall and shops. Very centralized! The rooms are clean and have fridges, microwaves and Keurig coffee machines which is extremely handy. The view of the river is amazing especially with the Fall colours. The staff are very welcoming and willing to assist. It is a great home away from home!

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank S0ccer3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about University Inn Academic Suites

Property: University Inn Academic Suites
Address: 5 College Ave, Orono, ME 04473-4400
Phone Number:
Location: United States > Maine > Orono
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Orono
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — University Inn Academic Suites 2.5*
Number of rooms: 48
Official Description (provided by the hotel):
Overlooking the Stillwater River in the charming college town of Orono, University Inn Academic Suites is committed to Downeast hospitality. We are within walking distance to some of downtown Orono's finest restaurants and driving distance to many attractions of Downeast Maine. Our property has access to the Stillwater River with some of the best fishing in Maine. Being only 1/2 of a mile from the University of Maine, we are the closest accommodations around, as well as also minutes from the Bangor Mall and LL Bean and many historic sites, including day trips to Acadia National Park , Baxter State Park and the Moosehead Lake Region. The University Inn is a family run Inn with a newly renovated building. All of our spacious rooms have private balconies with many of them overlooking the river, as well as a refrigerator, microwave and Keurig coffee maker. Our seasonal outdoor heated pool with bar service is the perfect way to relax or spend time with friends & family. We offer free wireless in all of our rooms, complimentary hot breakfast, fitness & recreation center, a smoke free and environmentally conscious building and limited pet friendly rooms. ... more   less 
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Also Known As:
University Hotel Academic
University Motel Academic
University Inn Academic Suites Orono, Maine

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