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“A truly first class hotel in all respects!” 5 of 5 bubbles
Review of University Inn Academic Suites

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University Inn Academic Suites
Ranked #1 of 2 Hotels in Orono
Certificate of Excellence
GreenLeadersBronze level
Moreland Hills, Ohio
1 review
“A truly first class hotel in all respects!”
5 of 5 bubbles Reviewed June 13, 2011

We had the priviledge of staying at The University Inn on the weekend of June 10th & 11th & wish to take this occasion to tell you what an enjoyable experience it was. The grounds, pool area, lobby and our lovely room were very well maintained and inviting. We were greeted warmly & attended to throughout our stay in a first class manner. Our breakfast was complete in all respects and delicious. We would give this hotl the highest rating! The Marshalls

Room Tip: We were on the river side and it was delightful.
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  • Stayed June 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jwjmarsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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433 reviews from our community

Traveler rating
    224
    166
    31
    9
    3
See reviews for
217
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Dover
Level Contributor
267 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 bubbles Reviewed May 20, 2011

This hotel is old, with room carpeting that badly needs replacement. The beds need new mattresses as they were lumpy. The cold water tap in the room ran hot in the early morning and late evening. The hot breakfast was not hot - eggs were cold since no heat was applied to keep them warm. The guest computer in the lobby was infected and despite my informing the front desk, it remained infected for the 3 days we spent there. The walls are thin as one could hear the TV playing 24/7 in the room above ours for the first nights stay. Next time we will stay at Hilton Inn, which is just 3 miles south just off I 95.

  • Stayed May 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ronDover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traceywhitten23, Owner at University Inn Academic Suites, responded to this review, June 14, 2011
This guest is absolutely correct about one thing - the building is very old - 48 years to be exact with lots of great history and charm. This review is not consistent with the multitude of others who absolutely love staying with us.

The complimentary computer in lobby has no viruses and is equipped with a strong antivirus program. At times, it can get bogged with guest "stuff" and needs a good clean every now and then. After reading this note, I spent some time with it and it did in fact run slow and needed some clean up work. It's running fine now. The entire building has strong wi-fi signal so our guests can also use their own laptops in the comfort of their rooms.

Our hot breakfast items are served in chaffing dishes with fuel underneath to keep the eggs, bacon and waffles hot. This guest was here during a full house weekend and this post is the only mention of a cold breakfast. If we had received any complaints at the time, we certainly would have addressed it. According to my staff, there were no complaints voiced about breakfast or the lobby computer.

As far as the building being old and not very nice, I suppose that is the opinion of the beholder. In the last few years, we have completely remodeled the entire building including new siding, sliding glass doors, balconies, air conditioners, drapes, bedding, flat screen TV's and so many other things too long to post here. It's unfortunate that this guest did not like us for whatever reason. We do not claim to be a brand new Hilton but rather a unique family Inn with charm and personal hospitality with so many specialty features that you will not find at a Hilton. We are dedicated to hospitality and our guests, and if there are ever any issues that make a guest unhappy, we want to know about them at the time so we can correct any problem. After a three day stay and learning about a dissatisfied guest on line is very unfortunate. We don't like to do business that way and prefer a more open and honest dialogue with our guests DURING their stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westbrook, Maine
1 review
5 of 5 bubbles Reviewed April 27, 2011

We had a very nice handicapped accessible room, were conveniently located to the University of Maine, and a wonderful breakfast was included in the room ree.

Room Tip: You can't get any closer to the University!
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  • Stayed April 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank bobandpatw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamestown, Rhode Island
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 29, 2011

what a nice place to stay.we were visiting UMaine and the location was perfect~breakfast was AWESOME (much better than i do at home)

nice to know ill have a great place to stay while visiting my daughter.

  • Stayed March 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MjoyuU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orono, Maine
1 review
5 of 5 bubbles Reviewed March 22, 2011

My stay in University Inn during graduation weekend was great, and I enjoyed it a lot. The hotel is clean and comfortable, and provides everything you need with good service attitude. Smoking is totally banned in the hotel, which ensures an excellent environment. The breakfast was enjoyable too. We got a very good viewing in our room also. It was an unforgettable experience, though we only stayed there for three days. I'd like to choose to stay there again this year when we came for our daughter's graduation ceremony.

  • Stayed May 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lucia201103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Splendora, Texas
1 review
5 of 5 bubbles Reviewed March 11, 2011

Ah, tranquility! This amazing hotel sits facing the Stillwater River and is within easy walking distance to the Orono Campus and a matter of steps from downtown Orono. I have stayed at this hotel numerous times and always appreciate the quiet peaceful atmosphere.

  • Stayed January 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Howard99100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 19, 2010

I recently booked my group at the University Inn in Orono, ME and it was such a great time. The hotel is conveniently located to the downtown area. There is a great record store and charming shops. There are plenty of late food options and a lovely bridge to stand on at night to stop and look at the stars. Near the hotel there is a lovely walking/hiking trail. ALSO, the hotel has kayak's you can rent out because there is a gorgeous lake right next to the hotel. My whole company wishes they could have stayed an extra day to enjoy what Orono has to offer.

The hotel is definitely dated but comfortable. The rooms were clean and the staff was accommodating. I would definitely stay here again.

  • Stayed October 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cmjosesolivan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about University Inn Academic Suites

Property: University Inn Academic Suites
Address: 5 College Ave, Orono, ME 04473-4400
Phone Number:
Location: United States > Maine > Orono
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Orono
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — University Inn Academic Suites 2.5*
Number of rooms: 48
Official Description (provided by the hotel):
Overlooking the Stillwater River in the charming college town of Orono, University Inn Academic Suites is committed to Downeast hospitality. We are within walking distance to some of downtown Orono's finest restaurants and driving distance to many attractions of Downeast Maine. Our property has access to the Stillwater River with some of the best fishing in Maine. Being only 1/2 of a mile from the University of Maine, we are the closest accommodations around, as well as also minutes from the Bangor Mall and LL Bean and many historic sites, including day trips to Acadia National Park , Baxter State Park and the Moosehead Lake Region. The University Inn is a family run Inn with a newly renovated building. All of our spacious rooms have private balconies with many of them overlooking the river, as well as a refrigerator, microwave and Keurig coffee maker. Our seasonal outdoor heated pool with bar service is the perfect way to relax or spend time with friends & family. We offer free wireless in all of our rooms, complimentary hot breakfast, fitness & recreation center, a smoke free and environmentally conscious building and limited pet friendly rooms. ... more   less 
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Also Known As:
University Hotel Academic
University Motel Academic
University Inn Academic Suites Orono, Maine

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