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“Great dinner in Ogunquit” 5 of 5 bubbles
Review of Caffe Prego

Caffe Prego
Ranked #12 of 97 Restaurants in Ogunquit
Certificate of Excellence
Price range: $0 - $15
Cuisines: Italian, Cafe, Pizza
More restaurant details
Restaurant details
Good for: Dining on a budget, Kids, Special occasions, Families with children, Business meetings
Dining options: Dinner, Lunch, Late Night, Delivery, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Trois-Rivieres, Canada
1 review
“Great dinner in Ogunquit”
5 of 5 bubbles Reviewed August 16, 2013

We had a really nice evening and very good dinner at Caffe Prego. The food was very good, and the service was fantastic! Our waiter, Marlon McLean, was extremely friendly, caring and efficient. He made this evening a really special one.
I would recommend this restaurant without hesitation.
One thing to know, waiting for a table can be quite long during peak season, but the staff is attentionate, and it is worth it.

Jeff

  • Visited August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank jfa1401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, Owner at Caffe Prego, responded to this review, August 29, 2013
Thank you for your brief but positive review on Trip Advisor. We do often have wait times for tables in the peak hours of the summer season, but, as many guests will attest, the experience is well worth the wait. We are always so pleased to hear that a member of the staff impressed one of our guests. We place much emphasis in creating a wonderful experience that goes well beyond serving great meals. We hope you can join us again on your next visit to Maine.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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705 reviews from our community

Visitor rating
    429
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
munkysmum
Level Contributor
67 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“lovely terrace restaurant with a European feel”
4 of 5 bubbles Reviewed August 16, 2013

yummy gelato and wood fire pizza, delicious salads. Sometimes the service is a little unenthusiastic.

Visited August 2013
Helpful?
Thank munkysmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, Owner at Caffe Prego, responded to this review, August 29, 2013
Thank you for your recent visit and your mostly great review on Trip Advisor. Each year, as Caffe Prego has grown from a little Italian caffe serving gelato and coffee to a full-service restaurant, we have also increased the level of service and professionalism of our staff. We apologize if you felt that the staff was "unenthusiastic"; countless reviews praising our staff over the years will attest to both their friendliness and professionalism. We value your patronage and your feedback, and we hope you can visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ogunquit, Maine, United States
2 reviews
“Amazing service!”
5 of 5 bubbles Reviewed August 16, 2013

Besides the tasty meals and wonderful gelato selection, the wait staff is very friendly! There always seems to be quite a crowd around this restaurant, thus making it a pretty popular place. I was waited on by Marlon and was very well taken care of. I would definitely recommend this place to anyone in Ogunquit looking a great place to bring some family or friends.

  • Visited August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Jessica U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, Owner at Caffe Prego, responded to this review, August 29, 2013
Thank you for your recent visit to Caffe Prego, and for your positive review on Trip advisor, as well as pointing out the professionalism of your server. Many members of our loyal and hardworking staff have been with us for several years, Marlon included. We are always pleased when we hear that a member of our team has helped accentuate a great experience at Caffe Prego. We hope that you will visit again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Danbury, Connecticut
Level Contributor
42 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Great Food, Great Service”
5 of 5 bubbles Reviewed August 15, 2013

A must if you visit Ogunquit! My husband and I ate outside on the patio and thoroughly enjoyed every minute. The service was great, the food fantastic and the atmosphere perfect. We actually weren't even that hungry but wanted to be sure to visit as many restaurants as we could in our short 2 day visit. We ordered the pizza/salad combo with a bottle of wine and it was plenty of food. The salad of the day was spinach, blueberries, toasted almonds with balsamic dressing! It was absolutely delicious. Would definitely return here year after year. Thanks for a great dinner.

  • Visited August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank Mandaroo11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, Owner at Caffe Prego, responded to this review, August 24, 2013
Thank you for your recent visit, and for your excellent review on Trip Advisor. We are thrilled to hear that you "thoroughly" enjoyed the entire experience. We consider ourselves so much more than simply a place to eat a meal; we make every effort to provide an experience like no other in Ogunquit. We hope that upon your return, "year after year', we will continue to delight you with every visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Level Contributor
96 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Disappointing Italian”
3 of 5 bubbles Reviewed August 15, 2013 via mobile

We had chicken panini! Horrible and tasteless! Sliced chicken not even a breast and no flavor at all. Asked for salt and the waitress never brought it. Will never go back!

  • Visited August 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
1 Thank Rick30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason L, Public Relations Manager at Caffe Prego, responded to this review, August 19, 2013
We regret that you didn't enjoy your visit. Through the years, we've been privileged enough to feed countless guests from across the globe, and while we've learned no two palates are alike, we have found that nearly 90% of the reviews we receive are positive to the service, the consistency, the experience, and the quality of our food.

The selections on our menu are composed to appeal to a cross section of tastes, but all dishes are inspired by an Old World Italian Heartiness the recipes of which are directly from Italy or from the mother of the owner. We are in the Hospitality business meaning that we will do everything possible to correct what can undoubtedly be an outlier from our standards. As such, we make it a point to have a Manager on the premises at all times and are surprised that you did not ask to speak to a manager, all of whom have been trained to correct a rare and infrequent problem at that moment it occurs. No restaurant is immune from the reality that while we strive for unmatched performance, there will be occasions when we miss the mark and the fact that we are willing to correct it is a true testimony to our commitment to delighting our customers.

If you are so inclined to visit again please talk with your waiter about the flavors and tastes you appreciate most, and we promise you a more responsive experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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