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Reviewed 5 days ago

Friendly staff that offers excellent customer service. Grounds well maintained. Clean, comfortable rooms. Excellent choices at the breakfast buffet. We had a very nice mini vacation. Only draw back would be noisy upstairs neighbors in the Portage wing of the resort. Perhaps carpeted floors on the third story would help.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Cruiser11266904244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Ginn M, Owner at Nonantum Resort, responded to this reviewResponded 3 days ago

How lovely that you had such a wonderful experience here at The Nonantum Resort!
Our housekeeping staff does an amazing job making sure the entire hotel is nasty neat and clean every single day!
We continue to work on keeping noise to a minimum in both buildings. At one time we did have carpeting on the floors but many of our guests prefer the sleek look of wood floors as well as the sanitary aspect that wood floors offer as opposed to carpet.
Thanks so much for writing! Hope to see you again soon!
Kind Regards,
Jean Ginn Marvin
Innkeeper

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Reviewed 5 days ago via mobile

As you can see from the photo it is all about the view from our room. Very similar view from the restaurant. Staff was friendly and helpful. Rooms were neat and clean, although the walls and floors transmitted every noise from both adjoining rooms and rooms above. This was our first time staying here after trying other hotels and we look forward to returning on our next visit.

Date of stay: May 2019
Trip type: Traveled as a couple
Thank MichaelJK62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Ginn M, Owner at Nonantum Resort, responded to this reviewResponded 3 days ago

Hello Michael:
The views at The Nonantum are spectacular and many of our guests just love watching the boats glide by! So relaxing!
Our crackerjack staff is what sets us apart from the many beautiful hotels up and down the New England coastline. Nearly every day a guest will ask me "How do you get your staff to be so nice"? The answer is simple! They come to us that way! We have a requirement that you need to be nice to get hired to work here so the thanks for our staffs wonderful personalities goes to their families, friends, coaches and teachers!
Please come back and enjoy our commitment to excellent customer service again soon!
Warm Regards,
Jean Ginn Marvin
Innkeeper

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Reviewed 1 week ago

The Nonantum setting is absolutely beautiful and although the wedding was going to be outdoors, the weather did not corporate. The picturesque scene overlooking the water is striking and on a beautiful day - screams "perfect setting". However, the rain would not stop for a Wedding! The entire staff at the Nonantum worked with the family to create a magical wedding space that was so intimate and beautiful that the space seemed to radiate with a love and warmth that could not be duplicated... clearly, this wedding was meant to be indoors. The sparkling lights, the beautiful flowers and picture perfect wedding arch coupled with the sound of the guitar softly playing...I was like a dream! (And I wasn't the one getting married!!)
The Nonantum team led by Tim, made all the hiccups in a Wedding Event pass seamlessly and directed both staff and family as if choreographing a dance.
I look forward to visiting this very special place again. The food, the rooms, the sincerity of everyone that worked there from the Housekeeping staff, to the restaurant staff to the front desk -- every person was "vested" in making our stay at the hotel an experience to remember. They all did a great job at it. Thank you Nonantum...

Room tip: The rooms looking over the lighthouse offer beautiful views. The décor is country chic... very comfortable.
Date of stay: May 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank LJHstay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Ginn M, Owner at Nonantum Resort, responded to this reviewResponded 3 days ago

Thank you for the lovely review! The Carter wedding was indeed magical! It is interesting as every bride and her mother pray for picture perfect weather for their big day. After 20 years I can tell you the weddings that take place on rainy days end up being the very best. There is that snow storm mentality of "we are all in this together" and folks pull together and make it a beautiful day no matter what Mother Nature sends our way! The Carter's and their friends did exactly that and it was a wonderful day for all!
Tim Ames is Mr Nonantum and he is the very best wedding coordinator in the business. Nothing ever phases him and there is no emergency that he cannot fix. (while making it look like it is the easiest day of his life!) The rest of the team also excels in their roles here making for a great environment for our workers as well as our guests!
Please come back and see us again soon!
Warm Regards,
Jean Ginn Marvin
Innkeeper

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Reviewed 1 week ago via mobile

Stayed here for a wedding. Wedding venue was perfect. Our room was big, clean and comfortable. Resort has lots of charm and staff was very polite. Buffet breakfast was great. Great location and quiet. Would definitely stay there again.

Date of stay: May 2019
Trip type: Traveled with friends
1  Thank PKO420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Ginn M, Owner at Nonantum Resort, responded to this reviewResponded 3 days ago

Excellent! We would love to have you come back to visit us again very soon! Summer will be here before you know it and Kennebunkport in the summer is really hard to beat!
Our quiet location, just 1/2 mile from downtown is the perfect combination of fun things to do, a peaceful and quiet spot and just a quick walk or shuttle ride downtown. If you like shops, galleries, restaurants and bars, you can be there in a jiffy!
Our breakfasts are legendary around town and many locals come in on a regular basis to see what our very talented Pastry Team has come up with now! Today I was in the kitchen and they were rolling our giant pretzels that looked amazing!
Thanks for writing!
Jean Ginn Marvin
Innkeeper

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Reviewed 1 week ago

Room was spacious, clean and well equipped. New bathroom with walk-in shower. Excellant view from the second floor balcony. Every staff member from the front desk, to housekeeping were very helpfull and friendly. Stayed for a wedding party, but will return again just to enjoy the local attractions and this excellant resort.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Happiness35467660485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Ginn M, Owner at Nonantum Resort, responded to this reviewResponded 1 week ago

Thanks so much for your wonderful write up!
We just redid 42 bathrooms in the Portside building and we are getting lots of positive feedback on the new looks!
Our staff is second to none and every single day they make it their business to surprise and delight our guests with their attention to detail, heartfelt empathy and genuine commitment to hospitality!
We look forward to seeing you again very soon!
Kind Regards,
Jean Ginn Marvin
Innkeeper

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