This hotel staff needs serious training in hotel manners. First oof all, no guest shall ever be referred to by their first names especially upon confirming a reservation alone when the llast name and their professional title M.D. was clearly delineated in the email!!! How disrespectful and unprofessional!!! I immediately change my reservation in order to to meet more professinally educated staff in this new england region!
Also do they think thet operating a luxury cruise ship forcing guests to pay gratuities per person??
- Free Wifi
- Free Parking