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“We stop here every year, never disappoints!”

Pilot House Restaurant
Ranked #10 of 67 Restaurants in Kennebunk
Certificate of Excellence
Cuisines: Seafood
More restaurant details
Restaurant details
Good for: Families with children, Bar scene, Local cuisine
Dining options: Dinner, Lunch, Late Night, Takeout
New York City, New York
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“We stop here every year, never disappoints!”
Reviewed September 14, 2012

Every end of summer when we visit family in NH, we spend a day in southern Maine, and we always stop at the Pilot House. Great food and drinks, great value, funny and friendly wait staff plus good mix of locals and tourists. (The manager remembered our names even though she only met us once, last summer!) Best lobster prices around. Wouldn't be a real trip to New England without a great lunch or dinner of local seafood here!

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Christine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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266 reviews from our community

Visitor rating
    91
    100
    47
    13
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Fairfax, Virginia, United States
Level 3 Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“LOBSTER”
Reviewed September 9, 2012

You need to eat the lobster in Maine. Anywhere it will be wonderful, pilot house included. Only one negative comment- we had never deconstructed an entire lobster before and our waitress was very impatient and kind of rude to us when we asked her how to do it. Luckily, a kind local lady took pity on us and helped us out.

Visited July 2012
Helpful?
1 Thank Helen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkansas
Level 6 Contributor
128 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“A wonderful dining experience!”
Reviewed September 7, 2012

Our tour bus driver recommended this restaurant for a good lobster lunch. As a couple of Southern girls who had never been to Maine, we wanted the "whole Maine lobster experience.". We explained the situation to our waitress, a University of Maine student, who went above the call of duty to help make our lunch our favorite meal of our 8 day trip! We ordered a 1 1/4 lb. lobster with fries and slaw, all delicious, for only $12.99. Of course, the star of the show was the lobster, but the finale was "lick the bowl" good. The fresh, wild Maine blueberry pie, served al la mode, was worth every penny ($6.99) and calorie! The restaurant is located on the harbor and had that laid-back, local, easy vibe that we enjoy. We are both dreaming, and salivating, about returning here someday!

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MrsSDG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kennebunkport, Maine
Level 3 Contributor
24 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Gone way downhill”
Reviewed September 5, 2012

We used to love the Pilot House and rave about it to friends and visitors as one of best kept secret of the Kennebunks. But over the past few months we've seen a rapid and steady decline and we're now at a point where we recommend that you do NOT go to the Pilot House. Service is LOUSY--mostly because the owners can't/won't schedule enough servers. Our family wait for over an hour for the waitress to come tell us that they actually had no chicken fingers for my 10-year-old--it took an hour to figure that out??? Wait staff--whom we like and respect--are so frazzled that they can't even take a moment to come and tell us what's going on. We finally got up and left after waiting for no food. No one bothered to say, "I'm sorry" or "Can we make it up to you?". They simply don't care and the chronically understaffed and poor service AND a decline in quality of food preparation add up to a "no-go" recommendation. We wish it wasn't so, but yikes they are now worse than Bartley's--and that's a tough act to beat for the bottom of the barrel.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LIVERPOOL UK
Level 4 Contributor
39 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“great bar”
Reviewed August 31, 2012

If you want a typical (in our opinion) american bar then this is the place to go. Good beer selection(bottled) and good bar food. But probably the best part are the staff, just brilliant.

Visited August 2012
Helpful?
Thank sagpuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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