We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Is this the same hotel?”
5 of 5 bubbles Review of Comfort Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Comfort Suites
Ranked #9 of 11 Hotels in Freeport
Toronto
Level Contributor
207 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Is this the same hotel?”
5 of 5 bubbles Reviewed September 28, 2010

We stayed at this hotel for two days on our way to Bar Harbor.
The only problem we had was with our reservation. We had reserved an accessible room and was told by the girl at the front desk that there was not one available. It was early on a Sunday evening and she seemed to have very little interest in delivering anything that could be considered in anyway service. When we pointed out to her that we had a reservation for the room she replied that the person who had made the reservation must have made a mistake. Well we had a printout of the reservation which had be made on THEIR website. Other than that the hotel looked to be very clean. Breakfast had an excellent selection. The furnishings in our room (ground floor) were new. Even though we were at the front of the hotel there was no noise. I have travelled all over the world and when what I saw here, except for the receptionist at check in, measures well. Yes I have been in better, but I have paid a lot more for it.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TorontoTimTim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

296 reviews from our community

Traveler rating
    98
    106
    44
    27
    21
See reviews for
101
106
13
17
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Any
English first
west gardiner maine
1 review
5 of 5 bubbles Reviewed September 28, 2010

The service was fantastic whether it was just an answer to a question at the check in counter or extra help at the breakfast bar which was also great. Every employee was exceptional in thier duties and it was the best stay we have had in a long time at any hotel nationwide. The hotel was clean and looked fantastic. We will definetly stay here when we come back to the Freeport Maine area.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lcruc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed September 22, 2010

We really didn't it there and moved very fast to the Holiday Inn Express next door which is the same price but a lot better. The rooms at the Comfort Suite are run down and the breakfast supposedly great is nothing to recommand (especially not the smell). Marisa at the desk was great but that's the only positive in our whole experience there. Had planned 3 nights there and stayed only 1.

  • Stayed September 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pseudocharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed September 21, 2010

We booked 2 rooms for a 3 day stay. Arrived about 10pm the last weekend in July to find a fully booked hotel. Our rooms were ready and clean. We found it to be very quiet on our floor. Beds were comfortable. Breakfast was ok. Printer was broken and the manger offered the hotel printer to be used to print our boarding passes for a Monday flight. On Sunday of our stay our rooms were not cleaned or made up, no clean towels etc. It was late when we returned so we didn’t bother management with the problem.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maryru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverview, Canada
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 bubbles Reviewed August 7, 2010

I had the luxury to book through the 1-800 number this was the best part of our experience, we asked for early check in the 800 nubmer said sure call the day of and they will have your suite ready, we called 3 hours early and was told by the front desk "I don't think so" Once we did check in we could overhear the front desk saying "they thought it was ridiculous that the staff can't even sell there own property" they were unaware their voice carried around the corner. I booked a whirlpool suite with a king bed the tub had a ring of film around it, on the second night we opted not to have our sheets changed they didnt even make our bed neatly, we couldnt use the whirl pool at night due to the noise. The worst part was at checkout we had a coupon from the freeport merchants association that read 10.00 off nightly rate. we were told they wouldnt accept it we needed to show it at check in?? as if (you pay at checkout dont you..lol). After a conversation with another lady she accepted it but she was worried that she would have to explain the discount to her superiors, she also was changing our method of payment the computer froze but we were assured it was updated. In the end they charged the wrong credit card and only discounted 1 night the 10.00 even though it was off the nightly rate what a frustrating and expensive stay ! TRAVELLER BEWARE

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lkane00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster PA
Level Contributor
76 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed August 2, 2010

We often stay in Hampton Inns in the US, but for a price slightly less than one room at the Freeport Hampton Inn, we were able to have a two room suite with privacy for us and our teenage daughter and lots of room. The amenities might be a tad less upscale than a good Hampton Inn, but the space, two big screen TVs, refrigerator, breakfast bar, second sink, etc. etc. were more than worth it. The staff was friendly and helpful.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maxmillian_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
1 review
5 of 5 bubbles Reviewed July 26, 2010

I have been traveling for more than 30 years and I have to say that the team at the Comfort Suites was the best I have ever met! They were extremely friendly, helpful, and empathetic when it came to an understanding of our group. I traveled with 16 basketball players ages 13/14 and they were more than helpful and respectful. They are certainly a professional team from the "front line" people to the custodians and morning breakfast women. Carolyn, General Manager, will not only make you feel welcome, she made our entire team feel "at home"; she must give credit for her team members as she has quality people who take pride in their jobs.

The rooms were very clean and breakfast was up to standard as listed on their web site. They even had the grounds of their hotel kept immaculate and I felt that was reflective on their entire hotel.

If you are looking for a family experience, or just a single night on your own, this is the place you want to stay. Very close to shopping and great food; perfect location for shopping and attractions. They are a fine hotel at a reasonable and acceptable price. I would certainly stay here again! Well done Team Comfort Suites!

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TeamNovaScotia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Freeport
0.2 mi away
Holiday Inn Express Hotel & Suites Freeport
1.8 mi away
Hilton Garden Inn Freeport Downtown
2.1 mi away
BEST WESTERN Freeport Inn
BEST WESTERN Freeport Inn
#8 of 11 in Freeport
3.5 of 5 bubbles 400 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Hampton Inn Freeport/Brunswick
1.9 mi away
Harraseeket Inn
Harraseeket Inn
#1 of 11 in Freeport
4.5 of 5 bubbles 903 reviews
8.2 mi away
Comfort Inn
Comfort Inn
#6 of 11 in Brunswick
4.0 of 5 bubbles 268 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites

Property: Comfort Suites
Address: 500 US Route 1, Freeport, ME 04032
Phone Number:
Location: United States > Maine > Freeport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 11 Hotels in Freeport
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Newly renovated Comfort Suites. Freeport's only all-suite hotel. Large king, double queen and luxury suites. Indoor heated pool and hot tub, 100% smoke-free, free wireless, flat screen HDTVs. Located off exit 20, at the gateway to downtown Freeport. Free parking. Two meeting rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Priceline, Choice Hotels, Travelocity, Hotwire, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Comfort Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Freeport
Comfort Suites Freeport, Maine
Freeport Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing