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Quality Suites
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Reviews (335)
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All reviewsroom was cleancomfort innll beanhot tubwaffleswould stay here againbathroom doorpull out couchconference roomhot breakfastking suitefree breakfastsitting areacoffee makerample parkingconvenient locationindoor pool
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308 - 313 of 335 reviews
Reviewed June 9, 2009

On Vacation, from Florida, with three other couples. We picked this hotel, because it is a Comfort Suites. We have always had excelent service and care with Comfort Suites, and have always been able to use their Landary, washers and dryers. But the Freeport Comfort Suites stated that they do not have a washer and dryer for guests. The front desk stated that they would do our landary for us do to the raining condistions outside and that we are on motorcycles. They stated that they have tried to get landary service for their guests, but Choice Hotel have Nixed that upgrade. My next email will be to Choice Hotels. The staff at Freeport, Maine, Comfort Suites, located at 500 US Route 1, have been very accomadating. I (all 8 of our group) thank them.

Ted Russell
Longwood, Florida

  • Stayed: June 2009, traveled with friends
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1  Thank stop12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2009

the staff at this hotel are excellent. anything you need they'll get for you and do if they can. there extra friendly and just give it that like extra something. the rooms are great. and if your there for peace and quite. you got it. and it just down the road for your shopping fun. we alway have a good time when we stay here.

  • Stayed: April 2009, traveled as a couple
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Thank samtinkerbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2009

Where do I start. When we arrived we were one of two hockey teams, We were made to sign a ridiculous form that no other guests were required to sign. Then after driving one of the other large teams to the Holiday Inn Express down the street and leaving half the hotel empty the people at the desk paid other kids to follow our kids around which made things worse. Then we had all the kids in our room watching TV and they had the nerve to come and complain. We were not in the halls and not in the pool by 8:30 pm they were still harassing us. We were not the only group in the hotel and we were not making alot of noise. I won't say we did not make any noise but we were not loud. I did not come here to be restricted to my room by 8:30 by a couple of hotel receptionists. The only thing I can say is be thankful I am not an attorney because this was boarderline harrassment. I would also like to state that the unemployment rate is up and they can surely hire better staff, at least some that do not break the child labor laws. Get a clue.................

  • Stayed: March 2009
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1  Thank duiji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scorpioMaine, Director of Sales at Quality Suites, responded to this reviewResponded May 25, 2009

Our sports season has wound up and we are pleased to report that 99% of our sports teams guests had a positive experience at our Hotel. We apologize for any inconvenience. We would like to respond that March is one of our busiest months and we have sold out to sports teams Hockey, basketball, .. for the past 9 years with many teams being repeat guests. We do have a form that we ask Coaches and parents to review and sign when minors are staying in our suites, so as not to disrupt the guests who are not with a team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 8, 2009

Pool was wonderful, hotel was clean, staff was exceptional. Would recommend this hotel to anyone (and have!)

  • Stayed: February 2009, traveled as a couple
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Thank riverman2828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2008

Very friendly staff. Doreen at the front desk is tops. Always had a smile and extremely pleasant and helpful. The place was booked solid and this gal was not the least bit flustered with all the activity going on. Very clean accommodations, great shower power. The breakfast buffet was constantly being replenished by the servers. Very nice exercise room and indoor pool. TV reception was great as was the free wireless internet in each room. Convenience of a coffee maker, microwave and fridge in the room was greatly appreciated, with coffee always available in the breakfast room as well. Room was also equipped with hair dryer, iron and ironing board. Cookies at the front desk in the afternoon is always a welcome treat. Nice little sitting area within the room. Very comfortable bed and pillows. The one bad thing is this is located right off I95 so if you get a room in the back of the bldg. the traffic on I95 may be bothersome. Also, there is no fan in the bathroom, so when you take a shower, the huge mirror steams up. This is a very nice, well run establishment and we enjoyed our brief stay and will definitely be back if we are again in the area.

  • Stayed: November 2008, traveled with friends
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1  Thank Nonnap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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