I stopped in at Ben & Jerry's on a cool, overcast evening, so it wasn't busy. A couple of young gentlemen were working, and didn't seem thrilled to be there (perhaps they'd had a busy day, perhaps it was because it was nearing closing time). They weren't rude; just not particularly friendly. I asked for a couple of sample before making my selection, and they were polite enough. The ice cream is rich and tasty, but quite pricey. I'm thankful I was only buying a treat for myself, and not for a whole family!