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“Comfortable stay”

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Holiday Inn Express Hotel & Suites Freeport
Ranked #5 of 11 Hotels in Freeport
Certificate of Excellence
Ontario
Level 6 Contributor
132 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Comfortable stay”
Reviewed April 25, 2013 via mobile

We spent a night at the Holiday Inn on our way to Boston. Our room had a fridge, microwave, and coffee maker and would be a place we would choose to stay if we were able to spend a few days in the area. Breakfast had lots of variety. We also used the pool after a day of shopping.

My only complaint was that the bath tub was rather slippery when trying to get out of the shower. Would suggest that a bath mat be provided or some non stick strips be placed in the tub.


Stayed April 2013
Helpful?
Thank digitalcamera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, November 7, 2013
Good Afternoon Valued Guest,

Thank you for leaving us feedback. I have passed your suggestions onto management. I know we do have bathmats for the tubs available at the front desk however I do agree we should have them in all rooms. I believe they are planning on putting some type of paint on the tubs to prevent the slippery bottoms however I am going to pass this along to management to speed this up!

Thank you so much for taking time to leave us this feedback and we look forward to having you stay with us again!
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454 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
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English first
Ipswich, Massachusetts
Level 6 Contributor
93 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed April 21, 2013

Welcomed by the front desk staff, I loved how she gave me choices of which floor and how close to the pool I would like. The suite was spotless and well stocked with a mini kitchen and everything we could have wanted. Quiet and comfortable sleep.
Location was good close enough to the shopping, about a 5 minute drive.
Had a ball in the indoor pool although was disappointed that it was a chilly pool and closed at 8, even for adults ..
I will stay here again next time I go to freeport...

Room Tip: We booked a 2 Queen suite, very happy with the space for 4 people.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toonzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, April 23, 2013
Thank you so much for taking the time to leave us feedback. We are glad you enjoyed your stay at our property and we look forward to having you stay with us in the future!! Remember to call us directly for the best rates and to guarantee your room preference (Floor, location!). Thank you again for taking time to leave us such great feedback. We greatly appreciate it and will be sure to share with our team!
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Maine
Level 5 Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 18, 2013

Great breakfast, eggs, sausage, coffee, sweet rolls,auto pancake maker, nice dining room.From 6:30 -9am. Bottom floor, rooms down hallway along pool area the best. 100-107? Pool and hot tub. Early am. best for pool & hot tub, other wise full of kids. Coffee pot, micro, fridge in room. Free Wi-Fi. Great employees. And the rooms are QUIET. Must be lots of sound proofing, no road noise. Natural food store and Vodka distillery across street. I'd stay here again in a heart beat.

Room Tip: Lower rooms on hallway by pool gives easy access to this area and is quiet and can exit outside to v...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boarstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, January 28, 2014
Dear Valued Guest,

Thank you so much for taking time to leave our property feedback. I am so glad to hear that you enjoyed staying with us. Breakfast hours are actually until 10 am so next time you come you can have breakfast later if needed! I would also be happy to leave the pool and hot tub open later for adults so please check with the front desk and that will let you know the extended hours for adults.

Thank you again for leave us a review and we really hope to have you stay with us again in the future!
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Bronx
Level 6 Contributor
200 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed April 13, 2013

I had a one night stay while in Freeport on business. The night clerk was very friendly and greeted us well. My room was clean and comfortable. The beds were comfortable and the bathroom was spotless. Breakfast was the usual buffet which was well stocked. I did not get to use the pool or hot tub but it also was very clean.I would stay here again when visiting Freeport.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelBronx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Front Office Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, April 23, 2013
Dear Valued Guest,

We appreciate you taking time to leave our property a review. We are happy to hear you enjoyed your stay. We strive to make all costumer satisfied and are happy to know that we have succeed in making your stay pleasant. We look forward to having you stay with us in the future. Thank you again for the fabulous review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salisbury, Massachusetts, United States
Level 4 Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 8, 2013

Enjoyed a one night stay, having come by train for shopping in Freeport. The hotel was very clean and had everything you would need. The bed was extremely comfortable, the drapes darkened the room for sleeping, and we were on the rte 1 side which is very quiet. The hot tub was wonderful and so was the heated pool. We came in the off season when it was still cool so the pool and hot tub were especially appreciated.
The room was spacious and had a fridge and microwave, wifi also. There were vending machines for snacks. The hotel was nicer than I had thought with quite a bit of marble and very nicely decorated. We felt welcome and the people were friendly.

Room Tip: Call the front desk for reservations. They give you a better deal than you get online. Ask for a...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lois B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, April 23, 2013
Dear Guest,

Thank you so much for the fantastic review. We do have wonderful rooms and a fantastic staff. We are glad you enjoyed your stay at our property and you are correct about contacting us directly for the best rates!!! We do our best to offer the best rates in Freeport.

Again thank you for taking time to leave us a review and I will be sure to share this with the entire staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 6 Contributor
219 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed April 7, 2013

One of the better hotels along U.S. Route 1 and there are many places to stay between Key West, Fla and Fort Kent, Maine. This is a very well maintained HIX, very clean, excellent staff including night auditor. Also the best housekeeping staff in Cumberland County, Maine. ALWAYS recognize IHG Priority Ambassador status. oversized rooms are worth the upgrade. ample, hot fresh breakfast bar, really nice indoor heated pool with hot tub. Two miles from Amtrak Downeaster station. I look forward to my next stay!

Room Tip: Upgrade is worth it!
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  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, April 23, 2013
Dear Guest,

Thank you kindly for leaving our property a phenomenal review. We appreciate you taking time to leave us feedback. I will be sure to share this with our entire staff and we hope to have you back in the future.

Thank You!
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Montreal, Canada
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 13, 2013

Westayed at the Hoilday Inn Express during a recent shopping trip to Freeport, Maine. I was pleasantly surprised at how nice the hotel actually is! The lobby was extremely clean and the person at the Front desk was very friendly and helpful Our room was quite large with a fridge, mirowave, chair and small table. The bathroom too was a nice size with excellent lighting. Very clean and nicely decorated. We were a little late for breakfast (5 minutes before the end) but the staff let us get everything we wanted for breakfast (was too late for the pancakes) and never rushed us at all. I found the breakfast to be very good and plenty of assortment. The location too was very good, close to the highway and close to the shopping, only a 5 minute drive to downtown Freeport. I definitely suggest this hotel and will go back!!!!!!!!!!!!!!!!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gerri6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, April 3, 2013
Good Afternoon,

Thank you for taking time to leave us feedback. We greatly appreciate all feedback and really take all comments and suggestions into consideration. We are glad you enjoyed your stay at our property. We do have a fantastic staff and I will be sure to pass this review on to everyone. Again thank you for taking time to leave us such positive feedback and we look forward to accommodating you and your family in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Freeport

Property: Holiday Inn Express Hotel & Suites Freeport
Address: 450 US Route 1, Freeport, ME 04032-7017
Phone Number:
Location: United States > Maine > Freeport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Freeport
#6 Family Hotel in Freeport
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Freeport 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
A salty, warm breeze fresh from the Atlantic surrounds you here at the Holiday Inn Express in Freeport Maine. The world's best lobster can be found here along with L.L. Bean s flagship store open 24hrs a day. Come visit the birthplace of Maine, Freeport! This history-filled town is close to many attractions such as local mountains, trails, beaches, golf courses, and lighthouses, all just minutes away. Holiday Inn Express is the ideal destination whether you are traveling for business or leisure. You are just minutes away from the adventures that Freeport has to offer. We are located just 15 miles north of Portland International Jetport (PWM) and 10 miles south of Brunswick and Bowdoin College. Our hotel with its coastal New England charm is waiting to welcome you with the newest accommodations Freeport has to offer. Our purpose is to take better care of you and your needs by offering a variety of amenities and services. During your Freeport/Brunswick stay you can enjoy amenities that include a heated indoor pool, a fitness center, coin laundry, business center with printer, wireless and wired internet access, free on site parking, 24-hour coffee and tea service, the Simply Smart bedding collection, Express Start Breakfast Bar, Smart Roast coffee and our exclusive cinnamon rolls. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Freeport
Holiday Inn Express Freeport
Holiday Inn Freeport
Freeport Holiday Inn
Holiday Inn Express Hotel & Suites Freeport Maine

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