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“Good value, friendly staff”

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Holiday Inn Express Hotel & Suites Freeport
Ranked #5 of 11 Hotels in Freeport
Certificate of Excellence
Reviewed October 17, 2011

I stayed here with a wedding party. The staff went out of their way to be friendly. It was an excellent location and value. I would definately recommend it.

  • Stayed: September 2011, traveled with friends
    • Value
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Thank Alissa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this reviewResponded October 27, 2011

Thank you for taking time to leave feedback. We are glad you enjoyed your stay here in Freeport, Maine and we hope to have you stay with us in the future!

Amanda Marinko
Guest Service Manager

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379 - 385 of 480 reviews

Reviewed October 8, 2011

We stayed one evening in October. The room was clean and nice. It is your standard Holiday Inn Express. It is close to a fun BBQ place just down the street.

It's just off the freeway. You should request a room on the front of the building if possible. We stayed in a room on the back, and the noise didn't bother us.

We enjoyed our stay.

  • Stayed: October 2011
    • Value
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Thank MO_outdoor_adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this reviewResponded October 27, 2011

Thank you for taking the time to leave a review for us, it is greatly appreciated. It sounds like you enjoyed your visit to Freeport. We hope to have you stay with us in the future!

Amanda Marinko

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Reviewed October 2, 2011

I didn't know where to stay in the area. I pulled in and stayed one night and ended up staying 3 nights. The Beds are great and breakfast area is very nice. It's easy to get to the highway from this hotel and close to LL. Bean.

Room Tip: Pick a room on the route 1 side. The rooms on the I295 side are noiser from the traffic.
See more room tips
  • Stayed: September 2011, traveled with friends
    • Value
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Thank TheEasternShoreBoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this reviewResponded October 27, 2011

Thank you for taking the time to leave such an in depth review of our hotel. We are glad you enjoyed your stay with us and hope to have you stay with us again in the future!

Amanda Marinko
Manager

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Reviewed September 17, 2011

Relatively new property that presents itself quite well. Front desk staff were friendly and room was reasonable size with typical amenities. On the down side our room was on the back of the property with perhaps 100 ft to a main highway with considerable traffic at all hours. The resultant noise did not help with a night's sleep and likely to be a permanent shortcoming. Hot water was at a premium in the morning but this was a temporary problem that was being remedied when we left. Also the Holiday Inn free breakfast seems to be high on sugar and salt and low on fruit compared to at least one rival. This is not a problem specific to this site and may not be an issue for some. Cost was a tad high compared to several better performing
rivals thereby making this less than best value.

  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
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Thank dkeith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Front Office Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this reviewResponded October 27, 2011

First off I want to thank you for leaving feedback. We have put into consideration adding more fruit to the breakfast area. As for the noise in the back we do appologize greatly. We are aware that this can be a problem for light sleepers as we are fairly close to the highway. We would love to have you stay with us in the future. If you do stay with us please call us directly and we will make sure you get a quiet room on the front of our hotel. Again thank you for your feedback.

Amanda Marinko
Manager

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Reviewed September 17, 2011

Room was very clean and a good size. Our family of five was very comfortable. Complimentary breakfast was standard fair but served in a nice room with big screen TVs.

  • Stayed: August 2011, traveled with family
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Thank tshep42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Front Office Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this reviewResponded October 27, 2011

Thank you so much for taking time to leave us feedback. We are happy you and your family enjoyed your stay here at the Holiday Inn in Freeport. We are glad we were able to provide you and your family a clean room and a room large enough for your family of 5. We hear often that our suites are much larger then most ! We hope to see you in the future!

Amanda Marinko
manager

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Reviewed September 12, 2011

My husband and I just stayed at the Holiday Inn Express in Freeport for a little getaway to Maine. We wanted to stay in Portland but the Holiday Inn in Freeport was $100 cheaper a night. The hotel staff was extremely nice and place was very clean. It was right off the highway and only 15 mins from Portland. We were only 5 mins from the outlets in Freeport as well.
I would recommend this hotel to anyone. They also have free breakfast.

  • Stayed: September 2011, traveled as a couple
    • Value
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Thank scarieri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Front Office Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this reviewResponded October 27, 2011

Thank you so much for taking time out to leave us feedback. If your travels bring you back to the Freeport area, feel free to contact me directly and if available I'll upgrade you to one of our suites. You can reach me at hiexpressfreeport@yahoo.com.

Amanda Marinko
Manager

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Reviewed September 5, 2011

I specifically asked for a room that did not face the highway. I arrived late at night and proceeded to the room. I had booked a double queen room. When I got to the room I found a king. Since there were three of us we couldn't switch. When I went back to the desk and requested the correct room I was told that all the doubles left were on the highway side. The noise from the highway kept me up all night. I would suggest that anyone looking at this hotel go to the Hampton Inn that is not right on the highway.

  • Stayed: August 2011, traveled with family
    • Sleep Quality
Thank NorthJerseyGirl040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Front Office Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this reviewResponded October 27, 2011

Thank you for taking the time to leave a review for us. We are disappointed to hear that we didn't accommodate you in a way that is typical of the high standards we uphold as a Holiday Inn Express and Suites. I would ask of you to contact me directly so we can discuss your stay further and try to figure out why so many errors were made.

We have had more guests then normal recently check into rooms and come down and tell us they requested different then what we have assigned to them. Usually it is a third party site that made these guests their reservations. If booking through a 3rd party site we highly suggest calling the hotel to confirm details. I don't want to put the blame on them especially because I am unsure as to how you reserved you room.

Again we greatly appologize for the inconveniences you have experienced and I would love to talk further so that we can prevent this from happening in the future.

Contact: hiexpressfreeport@yahoo.com

Amanda Marinko
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Freeport

Address: 450 US Route 1, Freeport, ME 04032-7017
Phone Number:
Location: United States > Maine > Freeport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Freeport
#6 Family Hotel in Freeport
Price Range: $75 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Freeport 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
A salty, warm breeze fresh from the Atlantic surrounds you here at the Holiday Inn Express in Freeport Maine. The world's best lobster can be found here along with L.L. Bean s flagship store open 24hrs a day. Come visit the birthplace of Maine, Freeport! This history-filled town is close to many attractions such as local mountains, trails, beaches, golf courses, and lighthouses, all just minutes away. Holiday Inn Express is the ideal destination whether you are traveling for business or leisure. You are just minutes away from the adventures that Freeport has to offer. We are located just 15 miles north of Portland International Jetport (PWM) and 10 miles south of Brunswick and Bowdoin College. Our hotel with its coastal New England charm is waiting to welcome you with the newest accommodations Freeport has to offer. Our purpose is to take better care of you and your needs by offering a variety of amenities and services. During your Freeport/Brunswick stay you can enjoy amenities that include a heated indoor pool, a fitness center, coin laundry, business center with printer, wireless and wired internet access, free on site parking, 24-hour coffee and tea service, the Simply Smart bedding collection, Express Start Breakfast Bar, Smart Roast coffee and our exclusive cinnamon rolls. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Freeport
Holiday Inn Express Freeport
Holiday Inn Freeport
Freeport Holiday Inn
Holiday Inn Express Hotel & Suites Freeport Maine

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