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“enjoyed our getaway” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Freeport

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Holiday Inn Express Hotel & Suites Freeport
Ranked #5 of 11 Hotels in Freeport
Certificate of Excellence
Arlington, Massachusetts
Level Contributor
80 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“enjoyed our getaway”
5 of 5 bubbles Reviewed July 6, 2011

We booked this hotel on the spur of the moment after a last minute change in plans. It worked out nicely.

Our room was in good condition and was kept clean during our stay.

I will note that although it was called a 'suite' it was really just one big room - the small partitions separating the sitting area only stuck out about a foot so didn't make it feel like a separate space. However we knew this before we booked by looking at the hotel's photos, so I don't count it against them.

We had the hotel breakfast on 2 out of 4 mornings. As someone more used to British hotels, breakfast in the US is never quite the same, but this one was good by American standards. There was a pretty good choice with some hot items, a pancake making machine, fresh fruit and pastries etc.

We made a couple of visits to the pool, and had a nice relaxing time.

In terms of location, the hotel is a couple of miles outside of Freeport - you really need to drive anywhere you want to go. However it is directly across the road from Royal River Natural Foods and the Maine Distillery - we walked over there to visit them and get some supplies.

  • Stayed July 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank edward3h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prakash70, General Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, July 24, 2011
Thank you for submitting a review for our hotel. We are happy to hear that you enjoyed your stay with us. We appreciate you choosing to stay at the Holiday Inn Express Freeport,ME during this time. We look forward to seeing you again!
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435 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Orange County, CA
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 3, 2011

When we checked in, I couldn't tell if the person working behind the desk was an employee or not. Parking and outside access up to our room were very convenient. The room was clean and very nice. Free breakfast was ok.

  • Stayed June 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank jvillari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Front Office Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, July 24, 2011
Thank you for taking time to complete this review. We greatly appreciate guest feedback so that we can make everyones stay as enjoyable as possibly.

We are glad you enjoyed your room and the access was convenient.

I want to take this time to apologize for the appearance of the front desk clerk. We do require all hotel employees to at least have a name tag with the Holiday Inn logo and their name on it. I will look into who was working and make sure this doesn't happen in the future.

We thank you for staying with us and look forward to having you stay with us in the future.

Amanda Marinko
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Easton, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 11, 2011

Pros: Very clean facility, very accommodating staff, better price deal than similar hotels nearby (i.e. Hampton Inn). Quality of HI Express was as good or better than similar hotels. Beds were very comfy. Received an upgrade to a suite for no additional cost (very helpful as we had our infant daughter with us.)

Cons: Have to get nit-picky to name a con, but the only one I can really think of is location. It's not walking distance to the shops downtown, but the drive is extremely short, so not really a big deal.

Bottom line: We'll stay again when in that area.

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  • Stayed May 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JWBailey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Front Office Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, July 24, 2011
Thank you for taking the time to submit your feedback. We greatly appreciate it! We are the newest hotel in Freeport and do whatever it is we have to do to maintain a clean and friendly atmosphere.
We are thrilled you had such a wonderful experience and we hope to see you soon!

Amanda Marinko
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Kuujjuaq, QC, Canada
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed June 9, 2011

Hotel was clean, staff were very friendly, indoor pool, quiet, and great breakfast to sum up our staff here. Hotel was ideally located, easy to find, and had great staff who were willing to answer all our questions and help us out. The room, a suite, had a mini fridge two beds and a pull out, a table and chairs and a microwave. Overall, it was everything we come to expect from Holiday Inn Express and more. Great stay and I would definetly stay there when in Freeport in the future.

  • Stayed May 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JMatchett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, September 25, 2012
Good Afternoon,

Thank you for taking the time to leave our location such a fantastic review. We have the same wonderful staff still here with us and I will be sure to pass along this review to them.

I apologize for not responding to your review sooner however I want to thank you for taking the time to leave us a review and we hope to have you stay with us again!
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Valley Stream, New York
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed May 8, 2011

Hotel was really good. rooms were comfortable and clean. the only thing i would suggest if you are a light sleeper, i would suggest getting a room towards back of the property. you can hear the cars on the road from the front room. being the heavy sleeper that i am, i didn't mind it at all.

Stayed May 2011, traveled as a couple
Helpful?
1 Thank Alexis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Front Office Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, July 24, 2011
I'm pleased this location was ideal for you and your family and that you were overall satisfied throughout your stay with us. The back of the hotel can be somewhat noisy for light sleepers, however call us directly next time and we will make sure to put you on the front (Rt.1) side of the hotel.

We appreciate you taking the time out to submit your feedback! We hope to see you in the future!

Amanda Marinko
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crapaud
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed May 5, 2011

My wife and I stayed at this property twice during a recent vacation in Maine. The front desk clerks were very helpful and accomodated all of our requests. They recommended a couple of very nice local favorite restaurants where a discount was available for hotel guests. The breakfast bar is fine, although we were surprised and a little disappointed there was no waffle irons, as most of the other hotels that serve breakfast do. We had the best nights sleep of our holiday at this property. Didn't hurt we got a preferred rate thru Priceline during the quiet time. We would definitely come back next time.

  • Stayed May 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank seymorepe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review, September 25, 2012
Dear Valued Guests,

Thank you for taking the time to leave a review for our location. I apologize for not responding to your post earlier. We appreciate all of the wonderful comments you shared about our location. Because of your review and others all Holiday Inn's now have pancake machines! The machine has been a huge success and everyone seems to be enjoying them!

We hope to have you stay with us in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed April 18, 2011

We asked for a room on the quiet side and were accomodated. There is a breakfast bar which is more than adequate...some hot items like scrambled egg patty, sausauge, and then choices of cold cerals, fruits, yogurts, etc. Very nice and was included in price of the room. There is also a pool and a whirlpool which we did not use b/c people coming from there said it was not very warm. There is a fitness center that had a treadmill and an exercise ball. The staff was very pleasant and we had a nice time (2 night stay) and would recommend it to travelers who want a clean decent place while maintaining their budget.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank KingstonMurphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressfreeport, Director of Sales at Holiday Inn Express Hotel & Suites Freeport, responded to this review, April 20, 2011
Thank you so much for your kind words about your stay. We are very pleased to hear that you enjoyed your time with us. Our breakfast is certainly among the best breakfasts in town, and the fact it is included with your room? What a deal!

We strive to keep the hot tub water at the perfect temperature levels, and there are some who wish it was hotter, but we must comply with regulations in order to create a safe experience for all of our guests! We encourage you to try the hot tub out next time you come to see us, you will find it to be very relaxing and enjoyable!

We look forward to your next visit!

Charlotte
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Freeport

Property: Holiday Inn Express Hotel & Suites Freeport
Address: 450 US Route 1, Freeport, ME 04032-7017
Phone Number:
Location: United States > Maine > Freeport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Freeport
#6 Family Hotel in Freeport
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Freeport 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
A salty, warm breeze fresh from the Atlantic surrounds you here at the Holiday Inn Express in Freeport Maine. The world's best lobster can be found here along with L.L. Bean s flagship store open 24hrs a day. Come visit the birthplace of Maine, Freeport! This history-filled town is close to many attractions such as local mountains, trails, beaches, golf courses, and lighthouses, all just minutes away. Holiday Inn Express is the ideal destination whether you are traveling for business or leisure. You are just minutes away from the adventures that Freeport has to offer. We are located just 15 miles north of Portland International Jetport (PWM) and 10 miles south of Brunswick and Bowdoin College. Our hotel with its coastal New England charm is waiting to welcome you with the newest accommodations Freeport has to offer. Our purpose is to take better care of you and your needs by offering a variety of amenities and services. During your Freeport/Brunswick stay you can enjoy amenities that include a heated indoor pool, a fitness center, coin laundry, business center with printer, wireless and wired internet access, free on site parking, 24-hour coffee and tea service, the Simply Smart bedding collection, Express Start Breakfast Bar, Smart Roast coffee and our exclusive cinnamon rolls. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Freeport
Holiday Inn Express Freeport
Holiday Inn Freeport
Freeport Holiday Inn
Holiday Inn Express Hotel & Suites Freeport Maine

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