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“Great value”

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Hilton Garden Inn Freeport Downtown
Ranked #2 of 11 Hotels in Freeport
Certificate of Excellence
GreenLeadersBronze level
Niantic, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great value”
Reviewed December 3, 2013

Great location in Downtown Freeport. Conveniently located within easy walking distance to LLBEAN, Brooks Brothers, NIKE, Vineyard Vine, North Face, J Crew, Ralph Lauren and other outlet stores. Also conveniently located within walking distance of several excellent restaurants. Excellent location for a relaxing trip.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Barry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFreeport1, Guest Services Manager at Hilton Garden Inn Freeport Downtown, responded to this review, December 18, 2013
Thank you so much for taking the time to share your comments about your recent stay here at the Hilton Garden Inn Freeport Downtown! We are happy to see you enjoyed your stay and the central location of our hotel! We hope you will be back again for another relaxing trip very soon!

Kaitlin Roderigue
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,017 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
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English first
Portland, Maine
Level Contributor
106 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed December 2, 2013

From the greeting at the Front Desk, to the cleanliness of the guest room...this is a wonderful hotel! It's very pretty inside and is very clean. Every single staff member that I encountered was polite, friendly, courtesy, willing to help with absolutely anything! This hotel is in a great location for all to enjoy. If you are interested in visiting L.L. Bean, it's just a short walk away and there are many unique shops and outlet shopping as well. There are many restaurants to choose from as well at many value levels. A must visit!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ExplorerGals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFreeport1, Guest Services Manager at Hilton Garden Inn Freeport Downtown, responded to this review, December 18, 2013
Thank you so much for choosing to stay with us here at the Hilton Garden Inn Freeport Downtown! We are happy to see you enjoyed your stay and the central location of our hotel! We greatly appreciate the kind comments about our staff and we are so happy we were able to help in any way we can! Thank you again for taking the time to share your comments. We hope to see you again soon!

Kaitlin Roderigue
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampden, Maine
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 28, 2013

My mom and I rented a suite on a shopping trip. The experience was pleasant and I would definitely go back and stay again. All the staff were very helpful. Dined at Azure Cafe for dinner - spectacular. Brunch at Maine Dining Room for Sunday brunch - super spectacular.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank MaineMom9899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFreeport1, Guest Services Manager at Hilton Garden Inn Freeport Downtown, responded to this review, December 18, 2013
Thank you so much for staying here with us at the Hilton Garden Inn Freeport Downtown! We appreciate you taking the time to share your comments! We are pleased you enjoyed your stay with us and look forward to seeing you again very soon!

Kaitlin Roderigue
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 27, 2013

This Hilton is within walking distance of the Freeport shops. The room rates are pricey, but if you are looking for a location convenient to downtown Freeport, this is it. Breakfast buffet is $10.95 for adults, $5.95 for children. On a return trip, we found a more reasonably priced hotel with breakfast included about 3 miles from downtown Freeport, on Route 1. We will return to that hotel when we visit Freeport again.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boca501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFreeport1, Guest Services Manager at Hilton Garden Inn Freeport Downtown, responded to this review, December 18, 2013
Thank you so much for taking the time to share your comments about your recent stay here at the Hilton Garden Inn Freeport Downtown. We are within walking distance to about 200 outlet shops here in Freeport which allows our guests to park once and walk everywhere! We hope the next time you are in Freeport you will come back to stay with us!

Kaitlin Roderigue
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stowe, Vermont
Level Contributor
60 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed November 23, 2013

The property looks nice from the outside, but the rooms are surprisingly basic -- bland colors, unimpressive furniture, etc. The staff was wonderful, however, and I appreciated being able to have room service for dinner after a long drive.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank CAP1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFreeport1, Guest Services Manager at Hilton Garden Inn Freeport Downtown, responded to this review, December 18, 2013
Thank you for your feedback about your recent stay here at the Hilton Garden Inn Freeport Downtown! I apologize room service was not available when you arrived. We do provide sandwiches and snacks in our Pantry, which is open 24/7, I am sorry no one offered this to you. Thank you again for choosing to stay with us and I hope you will stay with us again the next time you are in Freeport!

Kaitlin Roderigue
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Freeport, Maine, United States
1 review
Reviewed November 15, 2013

We have stayed at this Hilton Garden before and were comfortable. We stay in a mobility room and the bed was so high, I have a hard time transferring to the bed. The bed was also uncomfortable. We are Hilton Honors members but are considering other options at this time. The shower and bathroom were excellent for mobility and for those who don't have special needs.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFreeport1, Guest Services Manager at Hilton Garden Inn Freeport Downtown, responded to this review, November 30, 2013
Thank you so much for taking the time to share your recent experience here at the Hilton Garden Inn Freeport Downtown! We appreciate you sharing your comments about our mobility rooms and have shared them with our team. Thank you for choosing to stay with us, we hope you will give us another chance the next time you are in Freeport!

Kaitlin Roderigue
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basel, Schweiz
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 10, 2013

Good for transit and alternative to overnight in Maine.
The hotel is easily accessible via the motorway. And is an acceptable distance to the rather very expensive location in Boston or Portland. The carparking options are good as well as the hotel is surrounded by the city.
The place has a very interesting and partly abroad lesser known outlet. In my opinion this is strictly a "stop" value.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Driverseat77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFreeport1, Guest Services Manager at Hilton Garden Inn Freeport Downtown, responded to this review, November 30, 2013
Thank you so much for staying with us at the Hilton Garden Inn Freeport Downtown! We would like to thank you for taking the time to share your experience about your recent stay! We appreciate your kind comments and look forward to seeing you again when you return to Freeport!

Kaitlin Roderigue
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Freeport Downtown

Property: Hilton Garden Inn Freeport Downtown
Address: 5 Park St, Freeport, ME 04032-1533
Phone Number:
Location: United States > Maine > Freeport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Freeport
#2 Green Hotel in Freeport
#2 Romantic Hotel in Freeport
#2 Family Hotel in Freeport
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Freeport Downtown 3*
Number of rooms: 99
Official Description (provided by the hotel):
Park once, walk everywhere! Discover the Hilton Garden Inn nestled in the heart of Freeport village just two blocks down the hill from L.L.Bean®. Shop ‘til you drop at over 150 up-scale outlets and restaurants, most within walking distance. Unwind with a dip in the pool or hot tub. Enjoy a cocktail in our Pavilion Lounge then sit down to a scrumptious meal prepared by one of our talented chefs in the Great American Grill. ... more   less 
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Also Known As:
Hilton Garden Inn Freeport Downtown Hotel Freeport
Hilton Freeport
Hilton Garden Inn Freeport Downtown Maine

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