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“stop in and look around”

L.L. Bean Factory Store
Ranked #1 of 13 Shopping in Freeport
Certificate of Excellence
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Owner description: This store is open 24 hours a day, and it offers substantial discounts.
Reviewed April 13, 2013

have been getting their catalogs for years finally got a chance to visit the flagship store/stores
great decor huge selection their wonderful products very friendly staff a really neat place to spend a few hours and soak in a little local flavor

Thank pwf16129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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789 - 793 of 915 reviews

Reviewed April 12, 2013

LL Bean is a Maine institution. Finest kind. It’s as simple as that. Parking is free. The flagship store is open 24/7. It’s easy to find on US 1 in the center of town. Located near its main entrance, its oversized boot is a hoot, and a bit of a local landmark and tourist magnet. All of its salespersons are very eager to offer help and often most in fact prove helpful. What makes it so special are its selection and service. What makes it rare, if not unique, are its commitments to quality products and customer satisfaction. Its prices are quite reasonable given LL Bean’s reputation for quality, durability, and satisfaction guarantees. For so long as its execs don’t cave in to frivolous fashion fads but stick with its more traditional styles and comprehensive product lines I’ll remain a faithful frequent shopper there. After all, there's more than a 'brand' at stake here — it's a way of life and a way of doing business.

Thank mainemountainbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2013

I stayed in Freeport recently for 2 nights and for the specific reason of visiting this store. I find that the store carries up to date and good value hiking equipment as well as home furnishings. The staff I met during this visit were courteous, extremely helpful and knowledgeable concerning the products they were responsible for, especially for hiking boots and camping equipment. I found that the best time for shopping was in the early morning or late evening as there were fewer shoppers and thus I was able to move around with ease. During mid-day I found that there were considerable more shoppers thus making it more difficult to move around. In addition, the store is fantastic for shoppers to return merchandise purchased for any reason, including repairs to equipment that was purchased years earlier. I could spend hours just browsing through all the merchandise available.

Thank DIKTHAI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

What could be wrong with great service, wonderful product and opened 24 hours. Would only suggest going to outlet store first, due to better prices. Outlet store is not near other LL Bean Stores because you must go across street towards other stores. What wonderful staff LL Bean has, we had such a great spending time walking around.

Thank AuntieDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

LL bean was there first with the success system: guarantee your products, sell only the best grade, open 24 hours a day, diversify the product line as sports changed over the years. Bass Pro has gone to school as has the other top competitors; however, there just doesn't seem to be anything better than the brand :LL Bean. The main store in Freeport, Maine is as much of a tourist attraction as Arcadia National Park and believe me i have stopped at that store on my way from the airport at 12:00 pm and it is busy. It is a treat just to walk around the spacious store and see the product line. Many Maine products are featured as well.

1  Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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