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“Grand but Tired”

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Zulu Nyala Country Manor
Ranked #1 of 1 Hotels in Chartwell
Vancouver, Canada
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Grand but Tired”
3 of 5 bubbles Reviewed October 2, 2013

This country manor is certainly something out of the ordinary, but upon closer inspection is seemingly tired.

The rooms are stylish but beckon maintenance. Such a pity, as this manor really must have been something excellent in its day. Service is great and friendly but is totally let down by the lack of maintenance.

I would really like to stay again but if so would need to look past the issues guests are faced with in the room. Perhaps a stringent rating scheme and some attention to greening would put Nyala back in its rightful place and justify the tariffs.

C'mon guys put some money into it before its too late.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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163 reviews from our community

Traveler rating
    51
    53
    29
    16
    14
See reviews for
24
77
5
16
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Houston, Texas
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed September 17, 2013

We stayed a few days at the Country Manor before going on to the Zulu Nyala Lodge. We booked through Expedia so not sure if that is the reason our room was SO tiny and in a horrible location? Don't let them give you room 17. It's next to the public bathroom. And your outside courtyard view is the back of the kitchen with the crates. Our bathroom light did not work and could not get the bulb replaced to mid morning the next day. So had to use flight lights our first night. Luckily we brought one. The food is very good and the waitstaff are very friendly. Loved our meals there. Ate there every night. We went to the Lion Park and that is definitely worth the trip. Patrick was our driver there and to The Cultural Center. He's great and very knowledgeable regarding both locations. If you can, go to the Lion Park with Patrick on Sunday as that is when they feed the lions. If we come back to Johannesburg we would not stay at The Country Manor but would find a nicer place.

Room Tip: Not room 17. It is gross.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pekoehouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khan.anisha@yahoo.com
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed September 4, 2013

Stayed at the venue for two days for a workshop. Lovely setting, comfortable rooms, and adequate conference facilities. On the second day, I was not catered for, despite chef and staff being informed of my vegetarian diet.

  • Stayed August 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fabulosity73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sequim, Washington
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed August 21, 2013

Nice grounds with zebras roaming. Excellent food. Very nice staff. Zulu Nyala prepared itinerary and all airport pick-ups were as promised, a must since Johannesburg, as with all South African cities, are to toured cautiously and during day light hours. Country Manor is a 45-70 minute ride to the airport. Returning from Richards Bay and the Zulu Nyala Safari Lodge, South Africa Airlines did not bring luggage for most of the flight. They would not bring luggage to the hotel. We had to us the hotel shuttle to retrieve the luggage from the next flight. This extra airport trip cost $90.00 US.

Room Tip: South Africa Airlines should be avoided.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 93MartinG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines Iowa
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed July 21, 2013

My mother and I stayed here for two nights after a long flight from London. The room was large and clean. Electric kettle for coffee or tea in your room. No iron in room, ask for one ahead of time. No plugs in bathroom. Main complaint was at lunchtime. It was supposed to be served from 12 - 230. Well both days we ate they were NEVER ready at noon. In fact a waitress told us that if we wanted a chicken sandwich( which was offered) the chicken was still frozen, so obviously it would be a while. The chef instead made us a grilled tomato and cheese sandwich because we didn't want to wait. The food WAS good when it arrived with a nice salad. Dinner was buffet one night and then our choice of two items the second night. It was very tasty. We had a great driver named Nao. He transported us to and from the airport and to the Lion Park. He was very friendly and knowledgeable. The grounds need a bit of work ( which looked like they were doing at the time). What made this place worth staying for us were the staff. They were all wonderful. Very polite and nice to talk to.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andmarDesMoinesIowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clearwater, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed June 17, 2013

My mother and I were stranded twice when the "Manor" was supposed to have someone pick us up. Once in the evening at the Casino when we really weren't comfortable using a taxi we weren't familiar with but had no other choice. And the second time (yes we regrettably stayed here twice on our way into and then back through Johannesburg) we were supposed to be picked up at the airport from a driver who never showed. When I called the "Manor" from the airport 45 minutes after the flight landed I was told the driver was on the way. I called again about 15 minutes later and the lady told me the traffic must be bad. When called the third time about another 15-20 minutes later she talked to me like I was an idiot who didn't know how to read signs. Finally the driver got there after 2 hours and he said when I called the first time he hadn't even been sent out yet so she was simply lying to me over the phone. Nice customer service. The rest of the place was maybe average but having myself and my mother stranded TWO separate times in a place we weren't familiar with then being lied to about while being treated like dirt isn't going to cut it. Never again.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ERIC W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Chartwell hotels

Belfast, N Ireland
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed February 9, 2013

Zulu Nyala Country Manor was booked for us by JB Train Tours and I was a tad concerned that it was situated in a remote location. Although it did take a while for our driver to take us to the Country Manor it was certainly worth it. There were very friendly and helpful staff who went the extra mile for us, especially Theo on reception and Neo the driver. I would highly recommend it.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MackersBelfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zulu Nyala Country Manor

Property: Zulu Nyala Country Manor
Address: 270 E Third Road, Chartwell 2021, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Chartwell
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Chartwell
Price Range (Based on Average Rates): $
Hotel Class:4 star — Zulu Nyala Country Manor 4*
Number of rooms: 49
Official Description (provided by the hotel):
Take big city glamour, mix in some country escape, add a twist of the bushveld, warm hospitality, excellent food and truly great value - and you'll have Zulu Nyala Country Manor. Situated in gracious Chartwell on the outskirts of Northern Johannesburg on 13 beautifully landscaped acres, Country Manor is ideal for overnight stays, conferencing, business trips, functions and weddings.The Manor is home to some wild African residents. Take a stroll around the lush grounds and you'll encounter Zebra, Blesbok, springbok, Nyala and other creatures that provide a delightful taste of the bush. Despite this, you'll be just five minutes away from Johannesburg's premiere nightlife, restaurants and shopping areas. A selection of golf courses and the must see Cradle of Humankind - a world heritage site. Quality accommodation is offered on a Bed & Breakfast basis with additional meals or function catering by arrangement. ... more   less 
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