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“Great stay!” 4 of 5 bubbles
Review of Hoopoe Haven Guest House

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Hoopoe Haven Guest House
Ranked #1 of 3 Chartwell B&B and Inns
Certificate of Excellence
Bulawayo
1 review
“Great stay!”
4 of 5 bubbles Reviewed January 16, 2014

Swallow's Nest was perfect for us - we loved the seclusion and privacy. Great to be able to come and go as we pleased. Lodge perfectly placed for the various shopping malls as well as being away from the hustle and bustle. Birding was super too!


  • Stayed January 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Brebsj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

Traveler rating
    62
    44
    11
    2
    2
See reviews for
57
18
5
18
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Centurion
1 review
5 of 5 bubbles Reviewed January 8, 2014

A group of 10 friends booked the entire lodge from 30 Dec to 1 Jan. The lodge is amazing. Each of the 5 rooms are huge and have their own bathrooms and bar fridges. The outside braai areas, the lawn are and the pool are beautiful.Tracey and her parents were very accommodating and friendly and we had an amazing New Year's eve. Will definitely be staying here again!

  • Stayed January 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Fareeah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middelburg, South Africa
1 review
1 of 5 bubbles Reviewed January 5, 2014

I was not impressed. Since it was late we decided to stay.The beds was not freshly made and my kids found worms in their bed.We end up all in one room on two single beds.The remote did not work& we had to phone the hostess at midnight to open the gate for us. We also found someone else's shoes under the one bed.In the kidz room the bedding and nightfrill were filthy. I will defnitely not recommend this place to anyone.

  • Stayed December 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoopoeHavenLodge, Manager at Hoopoe Haven Guest House, responded to this review, January 28, 2014
Thank you for your review of our guest house. We truly value the opinion of our guests and we are sorry that we did not meet up to your expectations.

When we chatted on the phone you mentioned that the beds had one or two worms on the pillow, and you thought that it might have come from the thatch roof. The upstairs single room is only ever used as an emergency/overflow room. It has no proper ceiling and is open to bugs/grass falling from the thatch roof. To ensure that no bugs fall down from the thatch again, we decided to put a proper ceiling in the room under the thatch. This was completed this week. :) The beds were freshly made as I made all the lodge rooms myself with my 8 year old son as half our staff were away on holiday and we had a completely full house of 38 beds on that day - but perhaps we did not make them up as well as they are usually done by our professional staff. I agree the night frill possibly had scuff marks on it as we do not clean them every day. In order to ensure that this does not happen again, we have decided to implement a rule that only one staff member can go on holiday over the Christmas period and we have also scheduled that all bed frills will be cleaned on a regular basis.

I sincerely hope that you will visit us again, and that you will give us an opportunity to show you the cleanliness and hospitality that we strive for. All the best and hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg
1 review
5 of 5 bubbles Reviewed December 13, 2013

Loved the extra touches, such as the teas and coffees and cookies that were in each cottage.
Our guest also put extra little beds for our little one, which they loved the most. We were pleasantly surprised to see this added extra service. Thank you very much, our little one looked forward to going to sleep in their little beds :)
The rooms were fantastic, clean, set up lovely. Really had a relaxed feeling which is what we were looking for.
The venue on the whole was superb, our host was at our beck and call. Thank you for that.
Ample parking for our vehilcles and secure parking.
Highly recommended, you will not be sorry.

  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Imalda Motala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town
1 review
4 of 5 bubbles Reviewed December 3, 2013

We had a very pleasant, relaxing visit. The cottage was everything we expected and the added bonus of birdlife and space was awesome! Will definitely recommend Hoopoe Haven to family and friends....and ..we even saw the Hoopoe in the garden!

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Faye L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fouriesburg
1 review
4 of 5 bubbles Reviewed November 19, 2013

Very nice and comfortable.
Hot water system needs some improvement.
Nice and quiet and you felt very secure. Tracey was very pleasant and helpfull. Would definately stay there again if I need to stay over in Sandton area.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank DermotOFouriesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bulawayo, Zimbabwe
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed November 6, 2013

As always I found the accommadation spotless and the hospitality welcoming.
I would recommend this venue to anyone looking for comfort, security, peace of mind and value for money.
The location is great and accessibility to commuter highways is straight forward.


  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Malcom D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hoopoe Haven Guest House

Property: Hoopoe Haven Guest House
Address: 206B 2nd Road, Chartwell 2191, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Chartwell
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Chartwell
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hoopoe Haven Guest House 3*
Number of rooms: 11
Official Description (provided by the hotel):
Hoopoe Haven Guest House offers secure, affordable three star Bed and Breakfast and AA highly recommended self-catering cottages and luxury tented camps near Fourways.Hoopoe Haven Guest Lodge is a small and peaceful country guest house, situated in beautiful Chartwell, just behind Broadacres shopping centre, Fourways. It is positioned on 2 acres of landscaped gardens with nearby Horse trails and a beautiful view of the Magaliesburg Mountains. It is a place to relax and unwind in the peace and quiet of the countryside. One can watch the magnificent birdlife, (over 50 different species have been spotted here), while you have sundowners on the patio or a braai on the upstairs balcony or state-of-art Braai area or a cooling swim in our crystal clear pool, with a beautiful sunset in the background. If you decide to stay up late on a clear evening you may even be lucky enough to hear the roar of the lions from the lion park. It is just a few km away from the hustle and bustle of Fourways, Sandton, Monte Casino, Northgate Coca-Cola Dome, Dainfern golf course, 4 shopping malls (Fourways Mall, Northgate, Cedar Square and Fourways crossing), Lanseria airport and three wildlife parks (lion park, rhino and lion park and krugersdorp game reserve).The guests staying at Hoopoe Haven Guest House are amazed at the tranquility and friendly atmosphere and the size and quality of the accommodation. We offer a wide variety of accommodation offerings namely: * luxury self-catering cottages* bed and breakfast lodge rooms (B&B)* pet-friendly cottages / rooms* ultra-luxury family tents* budget self catering cottages ... more   less 

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