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“5 Stars for the food but . . .”

Bueno Loco Restaurante
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Ranked #9 of 27 Restaurants in Falmouth
Cuisines: Mexican
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Restaurant details
Dining options: Reservations
Description: Bueno Loco offers "CRAZY GOOD" Mayan inspired Mexican cuisine for lunch and dinner. Seasonal, local, and only the freshest ingredients are used to prepare our "made from scratch" menu items. Try something you've never had before like Panuchos or Arrachera Steak seasoned with over 20 secret spices. Or, stick with a classic Bueno Burrito or unique taco... You'll go "loco" for our Mayan Spring Rolls and Chipotle Pulled Pork Sandwich. Sip on our House-infused Margarita and be transported to the tropics! Our menu offerings cater to everyone, including those with specific dietary needs such as gluten-free, vegetarian and vegan. Bueno Loco is the restaurant you have been waiting for where everyone from the hard-core carnivore to the strictest vegan will recognize that their needs were addressed when the menu was planned.
Reviewed March 6, 2013

This restaurant is a great new addition to Falmouth. The cuisine is genuine; the ingredients are fresh; the presentation is great, and all at reasonable prices. But I have two suggestions for the owner(s):

Increase your wait staff: service was very slow. As a result your tables turn over very slowly, and that leads to my second suggestion.

Take reservations: My companion and I showed up and waited almost an hour for a table--Bueno Loco only takes reservation for parties of 5 plus. If the service were faster, tables would move quicker and the wait for a table would be less. But the understaffed floor combined with the no-reservation policy meant we spent an hour waiting; twenty minutes at the table before our wait person arrived. It took 20 minutes for my credit card to come back with the bill to sign. Unacceptable delays. But again, the food is nearly worth the hassle to get it.

    • Value
    • Atmosphere
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    • Food
1  Thank Ed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon S, Owner at Bueno Loco Restaurante, responded to this reviewResponded March 11, 2013

Dear Ed,

Thank you for your recent suggestions regarding the service at Bueno Loco. We take every effort to respond quickly to comments made by our guests and I will be discussing your experience with my team today at our staff meeting. Exceptional service is always our number one priority and I apologize that your encounter was not up to our standards. I hope you'll give us another opportunity to impress you in the near future. And, I'm thrilled that you enjoyed our food. Our chef is very talented and we are lucky to have him.

Thanks again!

Sharon Stark

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed March 3, 2013

Not long ago I read an opinion in a local Portland Maine newspaper that there was not a really great Mexican restaurant in the area and I agreed. Not any more. There is a brand new "South of the Border" restaurant on Route 1 in Falmouth... Bueno Loco. And it has some really great food.

This is a casual restaurant. One walks in, places their order from a rather large menu... one for lunch and another for dinner... and then sits down and waits for their name to be called. The service when I went in last week around 1:30 PM was very fast. The food was hot and served on pleasing dinnerware. Everything is clean and orderly and I felt quite comfortable.

Now the menu; Wow! This is some of the best Mexican style food I have tasted since I was in Mexico. This is not your usual American Tex/Mex or even the typical imitation Mexican food we get in most American high-end Mexican eateries. This food is creative, imaginative, and prepared with some obviously fine ingredients. Ample use of cilantro, choice chili peppers, organic, grass-fed beef, exceptional spices and great care make for some very delicious meals.

I had a bowl of the Yucatan Chili, made with a wonderful blend of beans, beef (not the usual ground beef, but chunks of whole beef), chayote (a type of squash), with pumpkin seeds, radish, cilantro, lime and grilled serrano peppers. This is possibly the best chili I've had... and I love chili. This is more in the style of a chili you might taste at a world class chili cook-off.

I also had a chicken Quesadilla. This was more in the usual American Tex/Mex style. A large tortilla with cheese and chicken and then grilled. The attraction for me was the selection of Salsas offered. I asked for a little of each of their 10 salsas ranging from a cranberry to a Charred Habanero and everything in between including chipotle, tomatillo, roasted pineapple, sweet and spicy mango, to mention a few. Again, very creative and exceptionally prepared. The salsa made the Quesadilla worth ordering and eating.

I dined solo, but this would be a great experience for couples and families as well. If you think you like truly authentic Mexican food, Bueno Loco is the place to go to find out, because I don't think there are many places that meet this standard quite as well.

Worth a trip out of The Old Port of Portland, Maine... only 10 minutes north of downtown.

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank Peter E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2015 via mobile
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Thank banana46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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