On our way back to Boston from a day at the beach, I used the TripAdvisor app on my phone to find a great place to eat. As the reviews here were stellar, we were really looking forward to a treat. Quirky and small, with dinosaurs on the table and amazingly fresh food? A mecca in the midst of clam shacks!
However, the way we were greeted was utterly tactless. Our host/owner asked if we had been there before, and when I said "no", she brusquely handed us menus and told us to look over them to make sure we really wanted to eat there before sitting down. She explained that she did not want to go through the night seating people who were expecting to eat hamburgers.
I was deeply offended, and I would have left immediately if it didn't mean dragging my 86-year-old mother back out into the rain. Did the fact that we are an "ethnic" family make us look like we had come for hamburgers? Seen in the best possible light, she was trying to save herself time and was being over-forward at the expense of good manners. Too bad, because the food was excellent, and if we'd been greeted with respect, we'd have come back again with food-critic friends.
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