This place needs to work on their customer service, from the wait staff to the owner. My father found a METAL BOLT in his (not inexpensive) entree. The server awkwardly apologized, but then... nothing. You would expect a manager to come to the table and offer you something, even just an apology - I've worked in food service, that's just what you do. The owner even walked by to adjust the window blinds behind our table and did not say anything, so we assumed he had not been informed. When we got the bill, a $7 salad had been comped even though the bolt had been in the $25 entree - when we inquired about it, the server replied "that's what my manager told me to do" and walked away. My father spoke with the owner on our way out and he had the audacity to say that they "don't have those kind of bolts in [their] kitchen", insinuating that we had perhaps planted the bolt there ourselves!?! We were not looking for a free meal, what we were expecting was decent customer service and a sincere apology - what we got was an accusation. The server could definitely use some proper training on how to handle a situation like this, which unfortunately is not uncommon, but the owner's response was appalling. Despite the "swordfish with metal bolt" - which was not on the menu - the food was actually quite good and was always reliable in the past. However, we will not be returning.