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“Worst experience !”

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Hill Palace Hotel & Spa
Ranked #28 of 108 Specialty Lodging in Ernakulam
Singapore, null, Singapore
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Worst experience !”
Reviewed January 16, 2013

The exterior looks awesome but the lobby look dark and gloomy even in daylight. Had to stay there as it was late night . Firstly for ladies n kids stay , not advisable as there is a bar below the hotel n it was noisy when we checked in. 3 star hotel - No adapter for iPhone charging , toilet unable to flush , ni WIFI connection and the best part , the Travel desk Internet took ages to Just to go to its main web page . Hotel staff have no knowledge of surroundings . Wasted money on a night stay. Total disappointment

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Shivdevma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Date | Rating
  • English first
  • Spanish first
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English first
Mumbai
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 3, 2011

Happened to Stay here for a night.

Had a great Tariff. I checked in by Around 4AM in the morning and checked out the day after by 12Noon. They happily charged for only one day.

Food is not that great.
Room was quite spacious.
Bathroom was clean. (Health Faucet was broken)
Bed was Just good enough.
No Coffee Maker in Room. (Atleast not in the room I stayed)
Comfortable Wall Charging Sockets on Both side of bed. (Blessing for people with 2 mobiles)
Small property
Capsule lift was direcly facing sunlight and boiled all the time in Kochi heat.
Very close to Kakkanadu

Overall, Typical Value for money stay.

Not a romantic getaway.

  • Stayed April 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank caprismart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hill Palace Hotel & Spa

Property: Hill Palace Hotel & Spa
Address: 296C Refinery Road | Irimbanam Road, Ernakulam, Kochi (Cochin) 682309, India (Formerly Hotel Hill Palace)
Location: India > Kerala > Kochi (Cochin) > Ernakulam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 108 Specialty Lodging in Ernakulam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hill Palace Hotel & Spa 3*
Number of rooms: 42
Official Description (provided by the hotel):
Hill Palace Hotel & Spa, a boutique hotel, brings unique level of comfort of business and leisure travelers in a sophisticated style setting. An Exclusive business and Leisure Hotel, the guest rooms, suite rooms, honeymoon suite, Private swimming pool with suite rooms, Spa, Complete Health Club, Ladies and Gents Beauty parlor's specially designed to enable guests to both work and relax in the comfort of their own. Premier technology to the finest amenities the hotel creates a world of luxury service. We are committed to ensuring that our guests experience an effortless and comfortable stay. We achieve this goal by treating our fellow employees, business partners and guests with the same high level of hospitality. A separate living area(like sofa or chairs), and may include a Kitchenette or oven a full Kitchen. Suites generally offer a bit more room to spread out than the average hotel room, and may include a sofa bed for an extra guest ... more   less 
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