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“Luxurious, relaxing oasis in the heart of Kerala”

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The Gateway Hotel Marine Drive Ernakulam
Ranked #4 of 29 Hotels in Ernakulam
Certificate of Excellence
London
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Luxurious, relaxing oasis in the heart of Kerala”
Reviewed May 19, 2010

We booked the hotel through Expedia and asked for a 3 bed non smoking room. We had not been to this part of India before and after booking got a little worried as some of the reviews were off putting. Ernakulum is not a tourist area but the hotel is right on Marine Drive and minutes from the boat jetty with cheap (less than 2p) ferries to Fort Cochin and other islands.

The hotel staff were superb. Nothing was too much trouble and there was never an expectation of tipping. The staff were friendly and well trained. The Gateway is part of the Taj chain and their staff training programme seems to be excellent.

The room was clean and had all we needed. Even with an extra bed there was plenty of room. The bathroom had a walk in shower with constant hot water. Bed linen and towels were changed every day and if we asked for extra it was delivered quickly.

The swimming pool was clean and well looked after. A member of staff was always present and room service was available.

Security was excellent. The hotel's private eyes patrolled the grounds and access to the hotel.

We ate mainly in the downstairs dining room and ordered the buffet which was good value for money and the hotel takes an interest in healthy eating with a range of active food options.

The gym was small but contained adequate running machines etc. The hotel has a spa with masseur on site. My only complaint was that the masseur finished at 6 pm and I would have liked a later session!

The hotel had its own drivers and was able to provide tours. We went on several of the tours provided by the hotel. We probably could have got them cheaper locally but it was worth it to pay the extra for the convenience and to get to know our driver.

A lovely place to stay to explore a bit of the Cochin area.

  • Stayed May 2010, traveled on business
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Helpful?
1 Thank Suemercer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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bangalore
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 10, 2010

really a quiet staying place with all amenties andgood place of location. idle for parties, marriages, conferences etc. servicese best than ever you get.

  • Stayed May 2009, traveled with family
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Helpful?
1 Thank jes01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chennai
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 1, 2010

this place according to me is the best place to have your wedding reception... the stay over there is also very inviting... i got a room overlooking the ocean... and believe me it was the best hotel room with view i ever had... the food is great... room service was up to mark...

  • Stayed September 2009, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank jacobneroth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 18, 2010

This is a nice hotel - you get what you pay for, the reception staff are friendly and the rooms are easily the sort of standard you would expect from a western hotel (power shower - hooray!). They have a pool (4ft deep) complete with loungers and fresh towels, and they put on a free cruise every day at 5pm that takes you round the bay (stopping briefly to pick up passangers from what I assume is their sister hotel). The main issue to watch out for is the location. Ernakulam town itself is not a tourist destination - there are no tourist attractions and the shopping isn't anything to write home about (even for touristy stuff), so there is no real reson to go there (unless you are there for business). This hotel suited us because we wanted a couple of days to chill out in comfort before heading home after a 3-week trip round India, but unless you're in the same situation you should head out to Fort Cochin and stay in one of the hotels there - Fort Cochin is a really nice place to be and well worth a visit. The other thing to watch out for is the prices they charge for using the internet - 150 Rupees for half an hour, which is a bit silly really. If you don't want to be ripped off (and if you can be bothered) you can head out to one of the internet cafes, which are much cheaper. There are a couple listed in the Lonely Planet.

  • Stayed April 2010, traveled with friends
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Helpful?
1 Thank FourPlanetsInPisces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 13, 2010

The location of the hotel was very great. The nearby market at broadway was a good bargain deal. The rooms were large and good LCDs. The food was not epensive but the quality was average.

  • Stayed February 2010, traveled on business
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Helpful?
Thank Anil77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerala
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 10, 2010

Earlier known as Taj Residency, this hotel showcases the excellent service which is typical of all Taj properties. What particularly interested me apart from the excellent service was the frequent guest programme which this hotel offers. It is called the Taj Inner Circle. It was a very memorable experience.

  • Stayed April 2010, traveled with family
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Helpful?
Thank ndavrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level Contributor
140 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed April 10, 2010

The Tatas serve you well for the money you pay.The toiletries are first rate.The tata sky works well.However there is no free internet.When will the Tatas grow up...
The room is extremely comfy with abed that transports you to dreamland.
The food is third rate.Even the appam and stew tasted awful.They can't make good idlis.Dosa,what is that?Upma was edible.if you are a non-vegetarian,then a veritable feast awaits you.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank vish201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Gateway Hotel Marine Drive Ernakulam

Property: The Gateway Hotel Marine Drive Ernakulam
Address: Marine Drive, Ernakulam, Kochi (Cochin) 682011, India
Phone Number:
Location: India > Kerala > Kochi (Cochin) > Ernakulam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Ernakulam
#3 Luxury Hotel in Ernakulam
#3 Romantic Hotel in Ernakulam
#3 Family Hotel in Ernakulam
#3 Business Hotel in Ernakulam
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Gateway Hotel Marine Drive Ernakulam 4.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Taj Residency Ernakulam Kochi
Taj Residency Ernakulam Hotel Kochi

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