We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“My Eastern Home :)” 5 of 5 bubbles
Review of The Gateway Hotel Marine Drive Ernakulam

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
The Gateway Hotel Marine Drive Ernakulam
Ranked #3 of 29 Hotels in Ernakulam
Certificate of Excellence
Glasgow, United Kingdom
1 review
“My Eastern Home :)”
5 of 5 bubbles Reviewed September 25, 2013

I have been a staying in this hotel for many business/ working trips, since December 2008,
The hotel has been my Oasis for many weeks, months ;-), always a friendly 'home from home' feeling and the staff all so friendly, many are still origional employee's :-)
Bubble Cafe - very good choice and great value for money, even if not on the menu the chef will be happy to make for you the dish of your choice :-)
Sian - Japanese, Chinese and Thai, if there is nothing to tempt your taste bud's again the chef's will endeavour to fulfil your request with a mouthwatering delicasy..
Swirl - the place to be ;-) every drink you could care to ask for, order and sit back, enjoy the friendly atmosphere and throbbing music of any genre.....

Room Tip: I have stayed in many of the room now, all have what is required for a 'short' or 'long...
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, September 29, 2013
Dear Mr Miller,

Thank you for your feedback and review of the hotel.

We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try the different aspects that the unique culture of Kerala and the destination offers.

Me & my team look forward to welcome you back to the hotel very soon.

Warm Regards

Sumit Nayar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,087 reviews from our community

Traveler rating
    498
    440
    105
    34
    10
See reviews for
331
213
74
374
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (297)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Muscat Governorate, Oman
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 bubbles Reviewed September 24, 2013

I stayed in the Taj Gateway this month. The food is good but the rooms are not good. The wall paint was peeling. The tables were painted crudely. The rooms were not well lit and were suffocating. The towels provided were pale yellow. Felt like being in a govt run establishment. Not worth the price and wonder where is the Taj class.
Pros- The location is good. Worth a walk down the pathway next to the bay.

  • Stayed September 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank way2anand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, September 25, 2013
Dear Mr Anand

It is a pleasure to read your review..

I assure you that the lapses which were felt by you are addressed & are being actioned . We wish to welcome you back soon at the Gateway Ernakulam assuring a great stay in future.

Warm Regards

Sumit Nayar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
2 reviews
5 of 5 bubbles Reviewed September 5, 2013

The hotel is in a picture postcard location and the view of the lake is very attractive. Watching the monsoon showers whipping the lake waters into a storm of foam is an added bonus. The staff are courteous and helpful, breakfast is an appetising spread and the other meals are a mix of typical Kerala cuisine and continental. The hotel has a car service for the use of guests and the drivers are very polite and often go out of their way to help guests and I appreciated this aspect especially when I visited the elephant sanctuary at Kodanad as my driver gave me much needed support on the downward path to the river. . (since I am a vertigo patient I really appreciated this)
All in all The Gateway is a welcome escape form the pressures of daily life and a stay here is something to savour with nostalgia.

Stayed July 2013, traveled solo
Helpful?
Thank Fatkat36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, September 7, 2013
Dear Guest

Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor.

I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed the Elephant Sanctuary experience. We will love to see you again and help you to create some unforgettable memories.

Me & my team look forward to welcome you to the hotel very soon.

Warm Regards

Sumit Nayar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed September 4, 2013

The hotel is decent, clean and service is fine. However, for the amount you pay, it is not up to the mark. The location is really good as it is right on the backwaters of Ernakulam. The service could be much better. The staff could be much more involved in guests service.

Room Tip: Any room facing the water is soothing
See more room tips
  • Stayed August 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank anmolarora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, September 7, 2013
Dear Mr Arora

Thank you for your feedback on the Trip Advisor, it is a pleasure to read your review, your comments in full will certainly be distributed at all levels .We take our guest comments positively as it gives us a feedback were to improve. I once again thank you for your patronage with the Taj Hotels & Palaces.

Me & my team wish to welcome you back at the Gateway Ernakulam.

Warm Regards

Sumit Nayar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
215 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 bubbles Reviewed August 20, 2013

Have stayed here a few times and go back every year. Great location, friendly and curteous staff, great food at the Bubble cafe. Rooms are good especially the sea facing ones with good views. the room and bathroom amenities are great with lots of these made available.

Room Tip: Choose a suite, sea facing room
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank D T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, August 21, 2013
Dear Guest,
Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try the different aspects that the unique culture of Kerala and the destination offers. At the same time, one would not even realize how the vacations have breezed past them. Apart from Bubble we have the all new Pan Asian restaurant "Sian" which offers a unique oriental experience of Chinese, Japanese & Thai options.
Me & my team look forward to welcome you to the hotel very soon.

Warm Regards

Sumit Nayar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
104 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed August 12, 2013

We really enjoyed our stay at the Gateway Hotel, excellent location, right on the beach. Breakfast spread was awesome and staff were very accomodating in refreshing items. Rooms were lovely, bathroom amenities were more than sufficient! Awesome stay!

Room Tip: Water facing rooms were awesome
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PPillay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, August 12, 2013
Daer Guest

Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor.

I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed the view from the hotel room. We will love to see you again and help you to create some unforgettable memories.Thank you for your patronage with the Taj Hotels & Palaces. Me & my team wish to welcome you back at the Gateway Ernakulam.

Warm Regards

Sumit Nayar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noida, India
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed August 2, 2013

Stayed twice in last 5-6 months - very personalised, courteous staff and rooms with great views. The front office personnel really pampers you; restaurant wd bend backwards to accommodate your desires; operating staff are genuinely helpful. Overall - a great place to stay. By the way, the location is fantastic - close to the business and shopping area but calm and quiet.

Room Tip: Harbour facing rooms have great view.
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sukhendu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gateway e, Front Office Manager at The Gateway Hotel Marine Drive Ernakulam, responded to this review, August 3, 2013
Dear Guest,
Thank you for your feedback and review of the hotel. We are indeed glad that we could touch you to the extent that you were encouraged enough to do such a wonderful review for us. We have also designed the unique list of activities that one can do here so that the visitors are encouraged to try the different aspects that the unique culture of Kerala and the destination offers. At the same time, one would not even realize how the vacations have breezed past them. Apart from Bubble we have the all new Pan Asian restaurant "Sian" which offers a unique oriental experience of Chinese, Japanese & Thai options.
Me & my team look forward to welcome you to the hotel very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Ernakulam
4.2 mi away
Kochi Marriott Hotel
Kochi Marriott Hotel
#1 of 29 in Ernakulam
4.5 of 5 bubbles 734 reviews
1.4 mi away
Vivanta by Taj - Malabar
Vivanta by Taj - Malabar
#7 of 201 in Kochi (Cochin)
4.5 of 5 bubbles 1,886 reviews
3.7 mi away
Palm Grove Service Villa
Palm Grove Service Villa
#2 of 29 in Ernakulam
4.5 of 5 bubbles 389 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
Radisson Blu Kochi
Radisson Blu Kochi
#5 of 29 in Ernakulam
4.0 of 5 bubbles 673 reviews
2.8 mi away
Holiday Inn Cochin
Holiday Inn Cochin
#4 of 29 in Ernakulam
4.5 of 5 bubbles 841 reviews
1.8 mi away
Fragrant Nature Kochi
Fragrant Nature Kochi
#1 of 201 in Kochi (Cochin)
5.0 of 5 bubbles 161 reviews
Show Prices
Show Prices
Show Prices

Been to The Gateway Hotel Marine Drive Ernakulam? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Gateway Hotel Marine Drive Ernakulam

Property: The Gateway Hotel Marine Drive Ernakulam
Address: Marine Drive, Ernakulam, Kochi (Cochin) 682011, India
Phone Number:
Location: India > Kerala > Kochi (Cochin) > Ernakulam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Ernakulam
#2 Spa Hotel in Ernakulam
#3 Family Hotel in Ernakulam
#3 Business Hotel in Ernakulam
#3 Romantic Hotel in Ernakulam
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Gateway Hotel Marine Drive Ernakulam 4.5*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Indian Hotels Company Limited, Booking.com and Hotels.com so you can book your The Gateway Hotel Marine Drive Ernakulam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Taj Residency Ernakulam Kochi
Taj Residency Ernakulam Hotel Kochi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing