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Beaumonde The Fern, An Ecotel Hotel
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Reviews (369)
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All reviewsrailway stationswimming poolvalue for moneycandle light dinnerrestaurant servicebusiness triphotel is locatedmg roadbuffet breakfastfront officestar hotelearly checkneeds improvementservice staffsuite roomsouth indianrooms are spacious
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Reviewed June 4, 2013

I have stayed in this hotel for a couple of times. First time when I stayed there, the construction work was going on. But when I went there last time, The construction work is almost completed. The rooms are excellent,large and spacious. The Hotel is easily approachable from the railway station and I think that is the high light of this Hotel. The Bar is nice and they are offering a variety of Combo offers in the BAR, which makes it attractive.But I felt that Food is quite expensive,may be because this is a Five star Hotel.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
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1  Thank JJPODIPARA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GillRahul, Front Office Manager at Beaumonde The Fern, An Ecotel Hotel, responded to this reviewResponded September 3, 2013

Dear Sir,

Thank you for choosing Beaumonde The Fern during your visit to Kochi and also for taking time to share such motivating views on Trip Advisor.

The team was overwhelmed to read your kind words of appreciation and compliments.

It has always been our utmost focus to provide our guests with personalized service that meets high standards of hospitality and it is motivation from discerning guests such as you which encourages us to give our best.

We are grateful for your appreciation of the services provided by the team. Your words of appreciation shall go a long way for the team to continue to deliver a high level of service to our guests.

We hope that Beaumonde The Fern, remains your preferred hotel on all your future visits to Kochi.

Thanks & Regards,
Dileep Chandran
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 24, 2013

They have a very nice bar with nice ambiance. Attenders are very friendly. But do not order food or snacks, its very costly and quality is pathetic. Also its difficult to reach the hotel, passing ever crowded Railway Station area.

  • Stayed: May 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Thank TVijo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GillRahul, Front Office Manager at Beaumonde The Fern, An Ecotel Hotel, responded to this reviewResponded September 3, 2013

Dear Mr Vijo Thomas,

At the onset we would like to sincerely thank you for sharing your feedback .

We at Beaumonde The Fern set very high standards of services & emphasize on guest satisfaction as our prime concern. We believe in giving all our guest a complete dining experience a memorable experience.

However we have noted that we fell short of your expectation & the food was not up to the standards expected. We would like to assure you that this was a one of case & the feedback has been taken very seriously both by our kitchen team & the management. Such feedback are very important & allow any organisation to keep improving as they grow.

We have also noted your feedback on traffic congestion which is mainly due to Cochin as a city evolving over period of time & we experience this even on highways nowadays in our daily life. We at Beaumonde The Fern are glad to share that entire surroundings will be shortly spruced up & the entire approach road will be transformed into a beautified approach.

We thank you once again for your valuable time & it would be our privilege if we could have you back with us once again & be given an opportunity to make your visit a cherishing experience .

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Reviewed May 12, 2013

I have stayed in many hotels over the world but The Fern Cochin is the best so far. You get exactly what you see and read in their website meaning the room and services
The service, facilities and staff is at world class level. I don't have anything to complaint. The room size is big for 2 people. The room comes with WIFI connection which is fast, all toiletaries for those who forgot to bring their own ones :) , mini bar, etc. Room is very well decorated with a nice ambience. The view from the room was facing train station and the view was not too bad. Front desk team and the manager ensured my check in process was smooth. Infact, I went there without any booking yet they made it simple and nice experience.
The food at Cilantro was good. we had our dinner there one of the night and the fish curry was superb. The breakfast buffet might seems to be very limited choice but we were there for 3 days and we got all that we wanted from the chef like south indian food dosa, idli and western like omlete etc. The staff and Manager was friendly and approachable.
we went to the in house bar-gravity but the crowd was just mens and seems to be uncomfortable. So we got the drinks to our room. The price was reasonable and drinks was ok -just the local brands.
In terms of location is a very strategic as it's in the heart of city and easy access to shopping area . It will take About 15 minutes to tourist spot. So, everything is good.
Service was impeccable and the view says it all. I would definetly recommend this hotel and would come back again.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 1Choosen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GillRahul, Front Office Manager at Beaumonde The Fern, An Ecotel Hotel, responded to this reviewResponded September 3, 2013

Dear Sir,

Thank you for choosing Beaumonde The Fern during your visit to Kochi and also for taking time to share such motivating views on Trip Advisor.

The team was overwhelmed to read your kind words of appreciation and compliments.

It has always been our utmost focus to provide our guests with personalized service that meets high standards of hospitality and it is motivation from discerning guests such as you which encourages us to give our best.

We are grateful for your appreciation of the services provided by the team. Your words of appreciation shall go a long way for the team to continue to deliver a high level of service to our guests.

We hope that Beaumonde The Fern, remains your preferred hotel on all your future visits to Kochi.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2013

The hotel is good. Food superb and the service is excellent. Also very reasonably priced. However the building work will drive you mad! I am in India for extreme dental work so was looking forward to resting and relaxing in the room in the evenings. The banging drilling and sawing is endless, from early morning to late at night even on Sundays. Several evenings I complained when it has continued after 9.00pm and they have stopped the work. I was eventually moved to a room on the floor below. The sound still reverberates around the whole building! It's a shame because it has spoiled a nice hotel and a two week break. They should have considered either closing whilst the work was going on or at least warned guests that they would be disturbed by the constant noise.

  • Stayed: April 2013, traveled solo
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4  Thank Karusosj36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

This hotel has been recently renovated and looks great. It's an Ecohotel so everything is environmentally friendly.

Overall we enjoyed the big room we had. Also the bathroom was very nice. The front desk manager was particularly helpful. Although the hotel is not far from a railway station, it has good sound insulation so it is quiet. It helps that it is located on a side street from a main downtown road.

We had dinner at the restaurant and enjoyed it, even if it was expensive.

There are only two minor points. We inspected the swimming pool on the roof, but it was green and the water was not clear. The other point was that we had an issue about the functioning of the blackout curtains. It took us three rounds to get it fixed so that no morning light was going to shine into our room.

The location of the hotel is very handy and streets full of nice shops are within walking distance.

If we go back to Kochi, we will stay there again.

Room Tip: Get a room high up so you can have a better view.
  • Stayed: November 2012, traveled as a couple
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1  Thank Travelman19xx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GillRahul, Front Office Manager at Beaumonde The Fern, An Ecotel Hotel, responded to this reviewResponded April 10, 2013

Dear Sir,

Firstly I would like to thank you for giving us the opportunity to serve you.

We put lot of emphasis of personal touch and I am glad that you felt the same during your stay
I have passed your feedback to the entire team and thank you for recommending myself and I am sure it will boost the morale of entire team at the work place.

Thank you for recommending our hotel and we will look forward to you again at Beaumonde The Fern, Kochi

Thanks & Regards,
Rahul Gill
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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