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“Great Place to Stay”

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Palm Grove Service Villa
Ranked #5 of 30 Hotels in Ernakulam
Certificate of Excellence
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Place to Stay”
Reviewed October 3, 2013

I stayed here for 1 month, Its a great & pleasant place to stay, Nicely maintained based on traditional Kerala culture.Whole ambiance gives us great pleasure. may be if they can introduce a cafeteria/ food court , it will be of great help.

Thanks a lot.

-Raja

  • Stayed September 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
2 Thank RajaKP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmGroveKerala, Owner at Palm Grove Service Villa, responded to this review, October 7, 2013
Dear guest,
Greetings from Palm Grove.Thank you very much for your lovely review.I am very happy to know that you had a wonderful stay at our villa.We appreciate your feedback and suggestion. Please do come back to stay with us the next the time you are in Kochi.
Warm regards,
Francis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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426 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
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English first
Abu Dhabi, United Arab Emirates
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 21, 2013

Its via Tripadvisor, and location via the Google maps; I just happened to see this place and really thought of why not stay there at my recent vacation in Cochin.
Well to begin with; The place is quite homely, with large garden areas with domestic animals as well as vaious love birds. Good ambience all around and quite place even though its within the city. The LULU shopping Mall is quite close and the area is well connected by roads.
The rooms are quite big and there are AC and non AC rooms, 24 hours running water and individual water heaters. The rooms are clean and for the price per day is OK. ( budget wise ) - Food and refreshments can be ordered via a tie-up with a good decent hotel nearby and is door delevered. Refreshments can be requested via the service room boy, wherein he will get from a hotel. I had a chance to meet the owner and felt him to be very friendly.

Recommended if looking for a homely feeling.

  • Stayed September 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with this hotel

Helpful?
Thank Rajesh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmGroveKerala, Owner at Palm Grove Service Villa, responded to this review, September 27, 2013
Dear guest,

Thank you for taking time to share your experience with Trip Advisor. We are really happy to know that you had a pleasant stay at Palm Grove.Thanks for your encouraging feedback and compliments.We certainly look forward to your return in future.Assuring you of our best service and attention at all times.

Warm regards,
Francis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chengannur
1 review
Reviewed September 21, 2013

I happened to stay at this villa just a day before. The neatness and cleanliness of the hotel is appreciable. Calm and cool atmosphere even at the midst of a busy city area. But unfortunately I have to mention this shortfall from the management. Contrary to the rules and regulations published by them , I was charged extra bed charges for my 11 years daughter at the time of departure. Also it will be more comfortable and enjoyable if you arrange at least morning tea in the package. Thank you
Jyothi G

Room Tip: Excellent room, Very neat and clean atmosphere. Only you have to find your own way for food. All roo...
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jyothi542
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmGroveKerala, Owner at Palm Grove Service Villa, responded to this review, September 27, 2013
Dear guest,
Thank you for staying with us and for taking time to post your review on Trip Advisor. We are happy to know that you had a pleasant stay at Palm Grove.Regarding the shortfall from the management that you have mentioned in the review, on enquiry it is understood that my manager mistook your daughter to be above 12 yrs from her appearance .We are really sorry for the same and I am ready to refund the amount since you say that your daughter is only 11 yrs old.We also appreciate your valuable suggestion and shall take necessary steps shortly to provide better service to our guests in future.
Warm regards,
Francis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad, Gujarat, India
2 reviews
Reviewed September 5, 2013

it was really a good stay.A neat n clean place with wi fi facility which was an extra advantage. We had fun. Garden, rabbits n coconut trees provides u a different view. Its an ancient kerela home. u get a feeling of living in ancient times. People are helping and of warm nature.

  • Stayed August 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank shraddhaojha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmGroveKerala, Owner at Palm Grove Service Villa, responded to this review, September 10, 2013
Dear guest,

Greetings from Palm Grove service villa. Thank you for sparing time to post your lovely review on Trip Advisor. We are really happy to know that you had a wonderful stay at our villa.We appreciate the positive comments about our team.Once again thank you for choosing Palm Grove for your stay in Cochin.

Warm regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Böblingen
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed September 2, 2013

We were there for 2 nights and liked the simple and clean building and beautiful garden around. We felt very well, which was not the case in other hotels. We would clearly come here again / recommend it to friends.

  • Stayed February 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Gregor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmGroveKerala, Owner at Palm Grove Service Villa, responded to this review, September 3, 2013
Dear guest,

Thank you for taking time to share your experience with Trip Advisor.We are delighted to receive your review of your pleasant stay with us.Thanks for your encouraging feedback and compliments of our villa.We certainly look forward to your return in future.Assuring you of our best service and attention at all times.

Warm regards.
Francis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 23, 2013

Couple of weeks back had the opportunity to stay at Palm Grove - serene location, excellent road connections to North or South of Kochi and some very friendly staff. Close to one of the largest shopping malls in Kerala, it was a treat to stay in Palm Grove Villa. I'll definitely be back!!

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Freqaus_flyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmGroveKerala, Owner at Palm Grove Service Villa, responded to this review, August 25, 2013
Dear guest,

Greetings from Palm Grove service villa.Thank you for sparing time to post your review of our villa on Trip Advisor.I am happy to know that the service rendered by my team were to your satisfaction.Looking forward to your continued patronage and assuring you of our best attention and service at all times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 22, 2013

If its your first time in India or you just want some hand-holding or kindness along the way, Palm Grove Service Villa is the place to stay. The simple, yet wonderfully clean rooms are set around a lovely garden and out of the hustle and bustle of Ernakulam. Francis and kindly Pratap will cater to your every need. If you need anything from your Indian mobile connected, to trying some of the specialized local foods they will organise it. Its a great place to come directly to, or on your back to the Cochin airport and perfect for exploring Ernakulam, Cochin city and Fort Cochin as its pretty close to everything. We will definitely stay there again and recommend Palm Grove Service Villa to our friends. Thank you so much for making our arrival into India 'hassle free"!!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Aylar d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmGroveKerala, Owner at Palm Grove Service Villa, responded to this review, August 23, 2013
Dear guest,
Thank you very much for your lovely review and for taking time to share your experience with Trip Advisor.I am glad to know that you had a pleasant stay at Palm Grove.Pls do come back to stay with us the next time you are in Kochi.

Warm Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palm Grove Service Villa

Property: Palm Grove Service Villa
Address: Palm Grove Service Villa Market Road | Cochin, Ernakulam, Kochi (Cochin) 682024, India
Phone Number:
Location: India > Kerala > Kochi (Cochin) > Ernakulam
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service
Hotel Style:
Ranked #5 of 30 Hotels in Ernakulam
Price Range (Based on Average Rates): $
Hotel Class:2 star — Palm Grove Service Villa 2*
Number of rooms: 9
Official Description (provided by the hotel):
Palm Grove service villa - is a budget accommodation located at Edappally , a fast growing suburb of Cochin. This is not a conventional Inn. It is an ancestral house which has been renovated into 6 A/C and 7 non A/C rooms with all modern facilities. The house is on a 1 acre beautiful property with coconut palms, many exotic plants and trees with a small vegetable farm in the backyard. ... more   less 
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