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Holiday Inn Cochin
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Reviewed April 17, 2014

Not bad at all. Service is friendly and rooms are clean. Breakfast has a reasonable number of options. Pool is a bit small for laps but is clean; workout room is pretty good. Good room service menu, and a buffet is available in the restaurant. Food prices are reasonable.

If you're going to the airport it's a bit far, due mainly to ongoing road construction. Otherwise it's a good choice for the price.

  • Stayed: April 2014, traveled on business
    • Value
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    • Sleep Quality
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1  Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this reviewResponded April 19, 2014

Dear Valued guest,

Namaskaram from Holiday Inn Kochi!

We thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Kochi!

We are very delighted to know that you appreciated the room & pool cleanliness, meal experience and the overall stay experience with us. We are happy to share this wonderful review with our team and your encouraging review will help us constantly improve our service.

Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back to Holiday Inn Kochi in the near future. Thank you!

Regards
Raju Shrestha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2014

Following up with my review last year, I have to say that the Holiday Inn Cochin has continued to really exceed my expectations. I was in Cochin recently for a special occasion. The staff went above and beyond to ensure that nothing at the hotel would spoil things. The general manager personally took care of things, including a very nice upgrade and a special gift. He allowed a photo crew to take photos throughout the hotel and let us use one of the (closed at the time) restaurants and the pool for a few of the shots. Like the many times I have stayed at the hotel, we were warmly greeted by the front desk and called by name throughout the stay. The breakfast was very good and the room (one bedroom suite) was a great surprise. While the location will always be an issue for some, this hotel continues to be the best HI I have stayed in and I continue to highly recommend it to anyone needing to travel to Ernakulam.

  • Stayed: March 2014, traveled as a couple
    • Value
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    • Service
Thank D D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this reviewResponded April 15, 2014

Dear Valued guest,

Namaskaram from Holiday Inn Kochi!

We thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Kochi!

We are very delighted to know that you appreciated the service of our team members, breakfast experience and the overall stay experience with us. We are happy to share this wonderful review with our team and your encouraging review will help us constantly improve our service

Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back to Holiday Inn Kochi in the near future. Thank you!

Regards
Raju Shrestha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2014

One of the best hotels in town. Right from its architecture to what not ..its the best. Bit away from the maddening crowds of cochin, yet very much in the centre of things. Check in was a breeze. The rooms are absolutely made for comfort. plenty of space to move around. Adequately furnished in a wooden theme...comfy beds, mini bar, ironing board, iron box weighing scales and lots more. Toilets are well maintained, no tub (sorry ! if you like to soak) but hair dryer and other toiletries abound. Great views ( go for the top floors, if available). Totally wonderful because their staff are the friendliest you will find in this part of the world. They sincerely go out of the way to make sure your stay is comfortable and nice.
Of course.. now to the not so good parts...Their parking is quiet a way from the main entrance and if you have your own transportation be advised that dropping them off at the entrance will save you from hauling it all the way back from the parking. The security guys just stare at you if you ask for a better parking space...so don't bother. The food is just about good. Have had better in many other places. But it is okay and expensive.
These are minor issues. Choosing Holiday inn would be the right choice for a cochin stay

Room Tip: Higher floors give better views (15 floors)
  • Stayed: April 2014, traveled with family
    • Value
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    • Service
Thank saint0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this reviewResponded April 11, 2014

Dear Valued Guest,

Namaskaram from Holiday Inn Kochi!

We thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Kochi!

We are very delighted to know that you appreciated our check in experience, room cleanliness, amenities and the service of our team members. We are happy to share this wonderful review with our team.

Please accept my apologies for falling short of your expectations on some aspects of your stay. However, we are thankful that you enjoyed your stay despite some issues. I appreciate your feedback as this is our best resource for improving guest services.

We have noted your feedback about the car parking, and please be informed that we do have valet service to park your vehicle.

Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back to Holiday Inn Kochi in the near future. Thank you!

Regards
Raju Shrestha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2014

This place has nice rooms, excellent well priced food. It is placed somewhat in the middle of nowhere and not near fort cochin but it is cheap enough to get a taxi or even tuktuk to the ferry port or to the fort itself. The only gripe i have got is that you have to pay for wifi access throughout the hotel. Acceptable maybe 5 years ago but not nowadays! Even the budget hotels and homestays offer free wifi.

Stayed: April 2014
Thank vtr1rider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this reviewResponded April 11, 2014

Dear Valued Guest,

Namaskaram from Holiday Inn Kochi!

We thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Kochi!

We are very delighted to know that you appreciated our room and the food experience with us. Iappreciate your feedback as this is our best resource for improving guest services.

We have noted your comments on WIFI and, we are pleased to inform you that all IHG Hotels Worldwide offers basic free WIFI to its all IHG Rewards Member and should you wish to become a member, you may please email me your following information’s and we will process your membership which is free to my official email address:

raju.shrestha@ihg.com.
Full Name
Complete postal address
Email address
Contact no.

Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back to Holiday Inn Kochi in the near future. Thank you!

Regards
Raju Shrestha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2014

After a long trip, it was very nice to be in a new a good located hoteland a friendly staff
The rooms are in excellent conditions, the shower is the best I had in all the 12 days trip to India.
Breakfast is very rich. altough most of the dishes are not Western cuisine.
This is the place to stay on Cochin.

  • Stayed: March 2014, traveled with friends
    • Value
    • Location
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Thank charlesfiszbaum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this reviewResponded April 9, 2014

Dear Valued Guest,

Namaskaram from Holiday Inn Kochi!

We thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Kochi!

We are very delighted to know that you appreciated our Team Members, breakfast experience and the room experience with us. We are happy to share this wonderful review with our team and your encouraging review will help us constantly improve our service

Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back to Holiday Inn Kochi in the near future. Thank you!

Regards
Raju Shrestha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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