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“Exceptional experience”
Review of Holiday Inn Cochin

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Holiday Inn Cochin
Ranked #3 of 29 Hotels in Ernakulam
Certificate of Excellence
London, England, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Exceptional experience”
Reviewed September 14, 2013

I stayed at the Holiday Inn, Cochin for 3 months for work from June to September. I can not recommend this hotel enough, not just for the facilities that are on offer but more so for the staff, who work tirelessly to make your stay a positively memorable experience. During my time there I got know many of the staff personally which just enhanced my stay and I can say without a doubt that if the opportunity arises in the future I will stay there again. Thank you Praveen, Bharati, Priyanka, Srivaths and of course Afsana on the front desk for making my stay brilliant and making me feel like one of the family. :-)

Room Tip: 15th and 16th floors are the best for views and if you are really lucky you might see a golden eagle...
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nikleson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, September 26, 2013
Dear Sir,

Namaskaram from Holiday Inn Kochi!

We thank you very much for taking out time to post your review on Tripadvisor for recent visit to Holiday Inn Kochi!

I am particularly appreciative your comments about our service and the team members, It is always hugely motivating to me and my teams when valuable customers like you takes time and acknowledge it.

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations

We look forward to welcoming you back to our establishment and once again thank you for the wonderful and kind words of praise




Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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  • Italian first
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English first
Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 13, 2013

Stayed for 3 nights with my family.
Facilities and ambience at the hotel is unforgettable. A typical culture and exhibition of south Indian way of hospitality, a great experience under international environment.
Attention given to customer requirements is incomparable and prompt

Room Tip: Prefer rooms at 3rd or 4th floor, will have good accessability to spa and swimming pool
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank panikumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, September 24, 2013
Dear Sir,

Namaskaram from Holiday Inn Kochi!

We thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Kochi!

It is always hugely motivating to me and my teams when valuable customers like you takes time and acknowledge it.

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations.

We look forward to welcoming you back to our establishment and once again thank you for the wonderful and kind words of praise

Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vellore, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 7, 2013

Stayed for one night. Overall was a pleasant experience. You walk into the lobby and you realise that this is a good luxury hotel. The room was big and spacious. The bed itself was huge, soft and super comfortable. Room service was prompt. staff were very courteous. The breakfast spread was generous. The pool was clean and the gym was adequately equipped. Only fault i could make out was that the television didn't have many channels. Infact most of the channels weren't working. hey but you don't go to a hotel just to watch TV do you?
Overall it was a nice luxurious experience...

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeethu E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, September 24, 2013
Dear Sir,

Namaskaram from Holiday Inn Cochin!

We thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Cochin!

You have covered all aspects of your stay, and I am particularly appreciative your comments about our Service and the meal experience. It is always hugely motivating to me and my teams when valuable customers like you takes time and acknowledge it.

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations.

We have noted your comments about TV Channels and necessary action has been taken to avoid the same in future.

Look forward to welcoming you back to Holiday Inn Cochin on your next visit.



Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 7, 2013

Just stayed one night and must say was quite impressed with this newly built hotel.
checked in with my wife & 2 yr old kid.. check out my below points :
Buffet is widely spread and taste really good !
Pillows /bed were comfortable !
Room were modern and cosy !
Our Room had an IHome dock station for our Iphone and it was nice to see my 2 year old daughter dancing and having fun to the music !
They also had a band who played live English & Hindi tracks in the evening at the restaurant.
Speedy check in counter , they have pool and good gym too.
Not far from the kochi airport ( 45 mins )

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nevermind1303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, September 24, 2013
Dear Sir,

Namaskaram from Holiday Inn Kochi!

We thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Kochi!

You have covered all aspects of your stay, It is always hugely motivating to me and my teams when valuable customers like you takes time and acknowledge it.

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations.

Look forward to welcoming you back to Holiday Inn Cochin on your next visit.

Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kochi , India
Level Contributor
161 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed September 5, 2013

Good choice for business travelers , very conveniently located , modern design with very clean lines
Good bar and it has one of the best Italian Restaurants in Cochin ...
Coffee shop serves good espressos and Cappuccinos...
The Buffet Spread in the main restaurant also pretty good

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Sibikthomas2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, September 19, 2013
Dear Sir,

Namaskaram from Holiday Inn Kochi!

We thank you very much for taking out time to post your review on Tripadvisor for recent visit to Holiday Inn Kochi!

I am particularly appreciative your comments about our Restaurants and the meal experience, It is always hugely motivating to me and my teams when valuable customers like you takes time and acknowledge it.


Look forward to welcoming you back to Holiday Inn Cochin on your next visit.

Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 5, 2013

I just stayed recently at this property and must say that it was a pleasant experience much beyond expected from Holiday Inn hotels worldwide. It is not a budget Holiday inn hotel but a full luxury hotel at budget hotel prices. The staff is very courteous and efficient and when I say efficient I mean it nd 2 examples were first when after check in I informed the manager about drainage issue in the shower area the problem was rectified in 10 minutes and then to top it when for dinner buffet I asked the executive chef about veg biryani not being available he came back to me with freshly prepared veg biryani for me specially in abt 15 minutes even though it was not part of the buffet. The feeling i got they all want the guest to be happy and try their best effort. Congrats!!!!!!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kamal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, September 19, 2013
Dear Sir,

Namaskaram from Holiday Inn Kochi!!

We thank you very much for taking out time to post your review on Tripadvisor for recent visit to Holiday Inn Kochi.!

I am particularly appreciative your comments about our service and the team members, It is always hugely motivating to me and my team when valuable customers like you takes time and acknowledge it.

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations.


We look forward to welcoming you back to our establishment and once again thank you for the wonderful and kind words of praise


Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
trivandrum
Level Contributor
151 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed September 4, 2013

this is recent addition to cochi's hospitality. though the entrance to this hotel and the approach road is not so appealing,once you enter the lobby you will feel the space. there is a 24 hr cofee shop and the multy cuisine restaurant at the lobby level and a pool side restaurant at the 2 nd floor. pool is on the 2nd floor which permits you to enjoy the sun too.rooms are modern and most of them has view either facing the main road i front or the residential apartments and buildings behind. there are some small shops and a hospital near by, many shopping malls and restaurants are in ths area. those are arriving or departing to cochin airport, this is a good area as you can avoid the peak our traffic in the city centre. but those who wish to enjoy the life in the city ,it is not your choice, though it is safe to walk ,it is not a pleasant road to walk due to fast moving traffic

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tourdesigners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, September 19, 2013
Dear Sir,

Namaskaram from Holiday inn Kochi.!

Thank You for writing a review about your recent stay with us.

You have covered all aspects of your stay, it is always hugely motivating to me and my teams when a valuable customer like you takes time and acknowledges it.


Look forward to welcoming you back to Holiday Inn Cochin on your next visit.


Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Cochin

Property: Holiday Inn Cochin
Address: Chakkaraparambu Junction 33/1739a | National Highway ByPass, Vennala, Ernakulam, Kochi (Cochin) 682028, India
Phone Number:
Location: India > Kerala > Kochi (Cochin) > Ernakulam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Ernakulam
#2 Luxury Hotel in Ernakulam
#2 Family Hotel in Ernakulam
#4 Romantic Hotel in Ernakulam
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Holiday Inn Cochin 4.5*
Number of rooms: 211
Official Description (provided by the hotel):
Holiday Inn Cochin is Kochi's fresh destination for everyday people which offers the assurance of an international brand while capturing the essence of true Kerala hospitality. ... more   less 
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Also Known As:
Holiday Inn Cochin Hotel Kochi (Cochin)

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