We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice, nice, nice”
Review of Holiday Inn Cochin

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Cochin
Ranked #2 of 30 Hotels in Ernakulam
Certificate of Excellence
Singapore, Singapore
Level 4 Contributor
46 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Nice, nice, nice”
Reviewed August 26, 2013

I liked the hotel for the rooms and great staff. I stayed in the club room, which was very neat and smelled fresh. The bed was amazing, though i had to sleep on the roll away as family refused to move from the main bed. A good writing table and chair, LED TV with selection of channel, bedside operated light controls, superb view from windows, large swimming pool. Wifi is not free.
Bathroom was large and luxurious. I availed both room service and eating out at restaurant. Both were good experience.
Hotel also has a spa, who were accommodating to my late request and still treated.
The staff is great and looking to serve you. Even though a part was under renovation, overall good experience with room and staff made me ignore that.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R_K_Rana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

891 reviews from our community

Traveler rating
    440
    351
    64
    15
    21
See reviews for
238
143
43
317
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Muscat, Masqat, Oman
Level 6 Contributor
137 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed August 21, 2013 via mobile

The hotel is exceptional in terms of the cleanliness & service. Especially the staffs of front office & the restaurant are exceptionally good. Breakfast was ultimate with local cuisines also part of the menu. Evenings was with live band found good . A good gym & pool makes ur stay much better. Only negative was that in the evenings to avoid the Mosquitos spray was done in the entrance lobby.this was the only negative to say. This location is not in the town centre so will have to commute through the traffic to reach the town in the busy timings. Overall excellent

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yeskul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, August 28, 2013
Dear Sir,

Namaskaram from Holiday Inn Cochin!

We thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Cochin!

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations.

You have covered all aspects of your stay, and I am particularly appreciative your comments about our Service and the meal experience. It is always hugely motivating to me and my teams when valuable customers like you takes time and acknowledge it.

We have noted your comments about pest controlling and necessary action has been taken to avoid the same in future. We take all reviews positive and negative very seriously and your feedback will help us improve for our next guest or your next visit.



Look forward to welcoming you back to Holiday Inn Cochin on your next visit.

Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 5 Contributor
75 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed August 10, 2013

Stayed for a night and found this place a nice business hotel !.. rooms were good, but the location isnt great.. it in the outer ring road, but now would be closer to the newly opened Lulu Mall.. hotel was fine for a quick business stay..

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Srikanth_Iyer1201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, August 16, 2013
Dear Sir,

Namaskaram from Holiday Inn Cochin!

We thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Cochin!

We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around extend great and impressive service to all of our guests. It is always hugely motivating to me and my team when valuable customer like you takes time and acknowledges it.


We look forward to welcoming you back to our establishment.


Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 4, 2013

Recently I visited kerala with my family and stayed in Holiday Inn Cochin. We had a wonderfull time during our stay in the hotel, the staff was good and helpful. The hotel has good restaurants and food was amazing. Holiday Inn in kochin is located near some good malls which will takecare of your holiday shopping. Altogether we had an excellent time during our stay in kochin.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RajeevNJohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, August 12, 2013
Dear Sir,

Namaskaram from Holiday Inn Cochin!

We thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Cochin!

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations.

You have covered all aspects of your stay, and I am particularly appreciative your comments about our Service and the meal experience. It is always hugely motivating to me and my teams when valuable customers like you takes time and acknowledge it.


Look forward to welcoming you back to Holiday Inn Cochin on your next visit.

Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level 4 Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 31, 2013

I spend 3 nights here and was impressed by the hospitality and quality it exudes. The check in was smooth. The room was immaculately clean. The staff were courteous and always willing to help. The break fast spread was impressive and served local delicacies including crisp Dosa and appam. Special mention to the roving Chef Michael who offered personalised service and took feedback in a positive manner. Wifi had a free option with impressive bandwidth, good enough for streaming videos. I was able to obtain print out of a document simply by emailing to the reception and delivered to my room in minutes.The travel desk updated my of my flight status promptly. Overall immensely satisfied with the stay. I would recommend this hotel to anyone with great confidence, for the favourable location, excellent service and the well maintained rooms and amenities. Easily the best in Cochin at present.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rtfriends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, August 4, 2013
Dear Sir,


Namaskaram from Holiday inn Cochin


We thank you very much for taking out time to post your review on Tripadvisor for recent stay at Holiday Inn Cochin!

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations.

You have covered all aspects of your stay and I am particularly appreciative your comments about our Service and products we offered. It is always hugely motivating to me and my teams when valuable customers like you takes time and acknowledge it.

We look forward to welcoming you back to our establishment and once again thank you for the wonderful and kind words of praise.


Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt, Germany
Level 6 Contributor
212 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed July 19, 2013

I was immensely impressed the first time I stayed here but standards have definitely declined. I had problems with the phone, the shower worked intermittently and the buffet is so so at best. Very friendly service but they just didn't seem to be able to fix things. Also the room wasn't exactly cleaned properly.

Room Tip: Noisy if you are on the wrong side.
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, August 1, 2013
Dear Sir,

Namaskaram from Holiday inn Cochin!

Thank You for writing a review about your recent stay with us.

We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around.

We understand, we did not meet your expectation and fell below par. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

We have noted your feedback about our proucts, housekeeping and the services that you had experienced from us and we rest be assured that we will take appropriate action to avoid such situations in future.

Thank you again for your comments.

Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Level 5 Contributor
56 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed July 17, 2013

Stayed here as my Cochin colleagues strongly recommended and arranged. The hotel is new, clean and beautiful and much better than ordinary Holiday Inn standard. However I encountered the following problems.

1) No hot shower in my room (!) and in health club. I ended up taking cold water shower and it was very uncomfortable. I run water for 45 minutes and asked the hotel to fix. Could not be done before my departure. So please make sure your room has hot water/shower when you check-in .

2) Because of the above, I could not enjoy a breakfast fully. It was such a rush...(10 mm)

3) Strange noise throughout the night... I thought it was a music (bass sound) but could not be. Could be a generator or some mechanical noise, I guess. could not sleep well.

4) When I checked in, a bell boy told me that the hotel heath club and fitness was from 7:00AM, it was 6:00AM (I could have gone there earlier and stayed there longer (I had only 30 mm).

5) When I went to the health club at 7:00, no sauna, steam was on. I asked the health club person, and went to the pool for 15mm. The steam was not on. They turned on finally but since I had limited time, it was not enough time and I left (without having a shower because no hot water... then I could not take a shower at all as no hot water in my room too).

The hotel promised to address above issues and will ensure my next stay will be much more enjoyable. Not sure I will return though....

Room Tip: My room (715) had very strange noise, I thought it was a drum or music (constant base sound) but it...
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank doranobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raju2362, General Manager at Holiday Inn Cochin, responded to this review, July 23, 2013
Dear Madam,

Namaskaram from Holiday inn Cochin!

Thank You for writing a review about your recent stay with us.

We work very hard to ensure our facilities and services are superior and we strive to be the best Holiday Inn around.

We understand, we did not meet your expectation and fell below par. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

We have noted your feedback about our products and services which you experienced and rest be assured that we will take appropriate action to avoid such situations in future.

Thank you again for your comments.

Look forward to welcoming you back to Holiday Inn Cochin on your next visit.

Regards
Raju Shrestha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Ernakulam
2.7 mi away
Kochi Marriott Hotel
Kochi Marriott Hotel
#1 of 30 in Ernakulam
847 reviews
2.8 mi away
The Gateway Hotel Marine Drive Ernakulam
3.9 mi away
Crowne Plaza Kochi
Crowne Plaza Kochi
#1 of 3 in Maradu
772 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
Radisson Blu Kochi
Radisson Blu Kochi
#5 of 30 in Ernakulam
746 reviews
4.2 mi away
Vivanta by Taj - Malabar
Vivanta by Taj - Malabar
#7 of 207 in Kochi (Cochin)
1,971 reviews
2.2 mi away
Palm Grove Service Villa
Palm Grove Service Villa
#3 of 30 in Ernakulam
417 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Cochin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Cochin

Property: Holiday Inn Cochin
Address: Chakkaraparambu Junction 33/1739a | National Highway ByPass, Vennala, Ernakulam, Kochi (Cochin) 682028, India
Phone Number:
Location: India > Kerala > Kochi (Cochin) > Ernakulam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Ernakulam
#2 Luxury Hotel in Ernakulam
#2 Family Hotel in Ernakulam
#4 Romantic Hotel in Ernakulam
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Holiday Inn Cochin 4.5*
Number of rooms: 211
Official Description (provided by the hotel):
Holiday Inn Cochin is Kochi's fresh destination for everyday people which offers the assurance of an international brand while capturing the essence of true Kerala hospitality. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Priceline, Booking.com, Hotels.com, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Holiday Inn Cochin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cochin Hotel Kochi (Cochin)

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing