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“Reasonable room rates, indifferent service”

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The Durbar Residency
Ranked #18 of 55 Ernakulam B&B and Inns
Whitley Bay
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Reasonable room rates, indifferent service”
Reviewed February 23, 2013

I stayed here for one night prior to flying the next day from Cochin airport. My attempts to get help from reception to book a taxi were met by a complete lack of interest. I was told that the travel agent would be at his desk at 8 pm but he didn't turn up, so I asked the receptionist if he could book me a taxi. He shrugged and said I should go out in the street and find an STD telephone place and call for a taxi from there.

The internet wasn't working. The room was ok for the price. Not the most satisfactory experience.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WalterWhitleyBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 reviews from our community

Traveler rating
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    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Delhi
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed February 17, 2013

I hope that the subject says it all & no need to mention the details about perfect rooms , breakfast and exceptional service .Frankly i did not expect this at such low tariff that hotel offers .This is Real value for money . This is special .

Room Tip: Go for rooms in new wing with lift facility .
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  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank siddh20002000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raigarh, India
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 23, 2013

Nice, Clean budget hotel, very well located.

Ample space for parking.

Complimentery breakfast provided is traditional and good.

Although located within the city still its quite and pleasant.

Non AC rooms are in range of 1000/-per night but go for AC room as climate is always hot and humid.

Room Tip: Book in advance
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Utpal J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem, India
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 2, 2013

i had booked 2 rooms for 1 night and that 1 night was a nightmare for us the a/c of 1 room was not working and the whole night i had called the room boy for about 4 times and tried to fix the a/c. more over there was a very bad smell inside the room. morning when informed about this to night duty manager he had promised us that he would charge only for non a/c tarrif but during checkout the other manager refused. and said us we should have informed about it the night itself. i want to ask one thing is 4 times not enough for some body to inform. when asked him about my bad review in trip adviser he sad he was not afraid of any body. we were cheated and even my mother's health got bad due to bad smell. And about the other room there was no blanket inside the room when asked the room boy just knocked the door and entered, he dint ever wait for my answer, and my wife was changing clothes. the beds were all in worst condition. over all i would say railway waiting room would be a better option then this hotel

Room Tip: what to say?
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  • Stayed December 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank sandeep_salem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ernakulam hotels

Bengaluru, India
Level Contributor
141 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed November 25, 2012

A very good and strategically located property but badly maintained front yard. Looks like - The owners have lost interest in investing anything more even to maintain. The inner portion of the property is fairly good maintained. Rooms are clean and tidy. Good mattresses. Bath towels needs replacement. Air-con is making noise and a deterrent to sleep. The property is just 50 meters from M. G. Road.

Room Tip: Avoid taking rooms facing the main road. Traffic noise in the early hours would be disturbing.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ganeshkamath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed November 19, 2012

This is the second time that I have stayed in Durbar Residency. This is the perfect one that i could get in my budget. This is the right in the Jos Junction where you could get Auto/Taxi to all the places in EKM. The hotel is very good. I stayed in a Deluxe Single room this time which was much better than the Std Single that i stayed there last time. The rooms are well maintained and the hospitality is very good. They provide a good Complementary breakfast which is a good thing. The hotel has a very good secured parking space which would fit atleast 50 cars or more.

The only thing that this hotel lack is a restaurant. But thats not gonna cause a huge disappointment as there are lot of good restaurants in the neihborhood which you can take a walk to. It is very close to the Ernakulam Junction railway station and a few private bus operators like KPN, Kallada etc. Even the KSRTC bus station is not that far. Overall, I had a great two days at this hotel and I am sure I am gonna choose this again on my next visit as well.

Room Tip: I guess the rooms in ground floor can be avoided as that area can be a noisy all the time.
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  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Vipin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 13, 2012 via mobile

Good hotel with good hospitality and cleanliness. Good choice near railway station.Food is average.Ambience is very good.Rooms are very neat and clean. The distance to railway station is less than a kilometer.This hotel is very close to marine drive as well.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roja_KC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Durbar Residency

Property: The Durbar Residency
Address: S C Road, Jos Junction, Ernakulam, Kochi (Cochin) 682016, India
Location: India > Kerala > Kochi (Cochin) > Ernakulam
Amenities:
Free Parking Restaurant Room Service
Hotel Style:
Ranked #18 of 55 B&Bs / Inns in Ernakulam
Price Range (Based on Average Rates): $
Number of rooms: 79

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