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“Better than expected”
Review of The Mercy

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The Mercy
Ranked #13 of 30 Hotels in Ernakulam
Certificate of Excellence
Reviewed March 28, 2013

I booked the Mercy Hotel from Sydney after finding it on the Internet, I needed a central point in Ernakalum and the location suited me perfectly. No complaints whatsoever during my four day stay, I must have been upgraded to a suite as I had a nice sitting area, kitchenette and full en-suite with HOT water. The furnishings were good, maybe looking a little tired but this is India after all. I had telephone, TV, Internet access (prepaid) and a very comfortable bed. Food was a mix of local and western with good quality and represented good value. The staff were excellent. The hotel is not in the tourist area but only a pleasant ferry ride to Fort Cochin. If you decide to take a rickshaw don't tell the driver to take you to the Fort Cochin ferry or he'll literally take you there, about 25km. Just say the ferry. That ride alone will be all the excitement you'll need!!

Room Tip: Book in advance and ask for a large room, I had room 206 if that helps.
  • Stayed: November 2012, traveled on business
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Thank JHB888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (169)
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100 - 106 of 169 reviews

Reviewed March 26, 2013

Stayed their for a nite - 17 march - its a average hotel with average service - normal food and nothing much to cheer about. Room service was slow and very lean staff to cater to clients in resturant. It's not a business or luxury hotel. If u need a room for a nite with clean ambience them only opt for it

  • Stayed: March 2013
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1  Thank JesusIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2013

This hotel was very much a western hotel with all the luxuries of an international standard hotel. The Roof top pool was just beautiful. The staff were very helpful and faxed some documents to our travel agent for us during our stay. The rooms were very clean and big.

Stayed: October 2012, traveled with family
Thank DurbanKerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2013

I and my Son stayed in this Hotel for a single night. Good Location and well known to all Cab & Auto rickshaw drivers. If you own a car ample parking space for the night. Quite near to the railways stations, do not know about the Airport as I use the train to reach Kochi. Very Neat, good and helpful staff. Some rooms have good vies some have a very poor views. Good for Business and city exploring stay. Although the room I stayed (308) the central lighting and power switch had issues and it was very annoying however, I managed to fix for my stay as it was already late by the time I checked in and did not want to be bothered. The breakfast has very limited choices if you are oriented to western style eating, healthier combinations were not available. The reception was very helpful in extending a late check out, and any other help require. Rooms are very peaceful, quiet. A/C is quite and good. Would strongly recommend.

Room Tip: Choose the room with the Kochi Shipyard and not the other side.
  • Stayed: January 2013, traveled with family
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Thank Bobjose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2013

Awesome room, beautiful views, good room service. Every room nicely decorated in modern style. All the staffs are very courteous. We checked out late but they didn't charge a single penny for that. In a short and simple word description of the hotel is "Awesome Hotel for business". I really enjoyed the stay at this hotel. they have a very clean pool up there at terrace though i didn't got chance to take a dip.restaurant food is also awesome. They also suggested me best place to visit in Cochin and i m thankful to them for their suggestion through which i saw which i cant imagine about. i would recommend this hotel to my every friend whoever want to visit Cochin.

Room Tip: just relax and enjoy
  • Stayed: October 2012, traveled on business
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Thank smart_boy35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2013

Stayed for our first 3 nights in Kochi. Nice modern hotel in a rather strange location in that it is next to the shipyard. Staff and in particular all at the reception were excellent. Could not have been more helpful. Hotel facilities good, nice rooms, swimming pool on the roof, restaurant on roof and breakfast just about adequate for Western tourists. More a business hotel but nonetheless excellent value.

Room Tip: For more peace and quiet request a room away from the shipyard.
  • Stayed: December 2012, traveled with family
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Thank Norman L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2012

Hi Myself Yogendra...So we have started our honeymoon journey from this hotel in Kochi...The experience is quite memorable in a positive way as it provides all the amenities & good service. Restaurant food is also upto the mark in terms of quality. Though its a business hotel but for us, also good. I strongly recommend this hotel.

  • Stayed: December 2012, traveled as a couple
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Thank Yogendra_Goswami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mercy

Address: The Mercy Luxury Business Hotel | Ravipuram, Ernakulam, Kochi (Cochin) 682015, India
Location: India > Kerala > Kochi (Cochin) > Ernakulam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #13 of 30 Hotels in Ernakulam
Price Range: $41 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mercy 4*
Number of rooms: 60
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