The entire trip was pretty amazing. Everything went smoothly which is very rare for these kinds of trips. I've read extensively on trip advisor about this place so after booking, I kind of became kind of concerned and decided to get trip insurance so just incase, I could get my money back and just go to another hotel. But everything was absolutely perfect.
WORKERS: We arrived around 2:30-3pm which was perfect time for check- in. We were in building 5 and privileged. (everything was booked through orbitz and privileged wasn't an option but price was only 20$ more than not privileged) and everyone that worked there are very very fantastic. They are all so polite and gracious. Our luggage were brought to us and carried to the third floor. They actually forgot to bring my boyfriend's luggage so the same guy walked back to the lobby (which is quite a walk from building 5 but was closer to the beach and pool and restaurants) and brought our luggage back to us. He was very nice. I speak some Spanish and I got to talking to a lot of the workers and a lot of them especially the hostess speak perfect english. The hostess from Terrace was my favorite. She grew up in Atlanta and such a nice and accommodating girl. Everyone, the cleaning ladies, the gardeners, the waiters, hostess. SO NICE!
ROOM: The room was fabulous. We were on the third floor but no view, which is ok. The room was great. There was a balcony for some reading, or have some beer and just hang out before heading out. The bed was very comfortable. They have a pillow menu and they were very quick and accommodating. The cleaning ladies were very good. They cleaned the rooms twice a day. They required everyone to put anything valuable in the safe and allowed utilization of the safe for free. They were pretty adamant about that and said that if the ladies came in and found valuables laying around they will not clean your room but it was a very nice and safe thing to have the safe. The bathroom was clean and very modern and chic. They even left water bottles to brush your teeth with which was very nice. Clean towels, new toiletries provided, and clean sheets daily. The fridge was continuously stocked with water, beer, coke and diet coke. That was very nice too!
FOOD: The food varied. The buffet was very underwhelming. I've done these all-inclusive thing in a couple countries and theirs was lacking and small. However, they do offer dinner at 4 restaurants. You are allowed to choose 2 of the three (Mexican, Steakhouse and Italian) for free and we chose Steakhouse and Mexican and they were stellar. And they also have the Terrace which was this balcony restaurant with a view of the ocean and that place was amazing. I suggest you get the oxtail, you will not regret it! They also have a creperie open all day until 5pm for snacks. But for lunch and breakfast, we had the buffet and it was, like i said, lacking. Not very much different from an American buffet. The bar was 24 hours and drinks were good, nothing special but no complaints.
FACILITY: It was great that we went there during the World Cup. They turned the club into a world cup viewing room and that was pretty awesome. They had very nice greenery all through out and animals like monkeys and these lemur looking animals and various birds. I loved that natural feel of it. If you get building 5, it is (in my opinion) have the best location. Closest to the beach, pool, restaurants and stores. But far from buffet and lobby which is really ok considering i didn't like the buffet at all. You can also rent out kayaks and a small sailboat thing for free. We did the kayak which was really fun with some minor waves. The pool was nice. Didn't spend a lot of time there because it was too hot and no breeze by the pool so spent more time at the beach but very pretty and clean. Close to the bar and creperie so great for snacks and grabbing drinks for kids.
BEACH: There are NO WORDS TO DESCRIBE THE BEACH! AMAZING! Seriously, the sand, the water, everything! If you are privileged, you can get access to some shade which you will need because it is hot and you will burn especially with the white sand radiating the sun brighter. Seriously one of the most amazing beaches. I can not say enough nice things about that beach. I will probably dream about it for months.
-DO NOT EAT ANY SEAFOOD. I mean although they are by the coast, this is isn't Maine or whatever you don't need to have it. Our next door neighbor got 24 hour food poisoning from what we think was the scallops. All the other food was great and fresh but seafood is a lot more difficult to control and not sure if it wasn't cooked but he was pretty sick for 24 hours.
-Have breakfast at the Terrace every day! Its soooo nice and its free. They don't advertise it probably because they don't want it to get packed but you have such an amazing view of the beach and the food is SO MUCH BETTER than the buffet.
-Wake up early to save seats with shade by the beach if you're privileged. It gets very hot and the beach is so nice and easier to handle if you're under some sort of shade.
All in all, the trip was amazing! Will definitely go back to this same hotel. Very reasonably priced and reasonably close to the hotel! (for my transportation review see: USA-TRANSFERS)
- Official Description (provided by the hotel):
- Catalonia Playa Maroma is situated in the Mayan Riviera, at only 35 kilometers south of Cancun and 20 kilometers north of Playa del Carmen. Regarding to the Travel Channel, Playa Maroma is one of the most beautiful beaches of the world. The typical Mexican decoration with its vibrant colors and palapa roofs surrounded by the native jungle make this resort the perfect place to spend a wonderful vacation. The Mayan World has to offer a lot to its visitors. ... more less
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- Also Known As:
- Catalonia Playa Maroma Hotel Playa Del Carmen
- Catalonia Playa Maroma Del Carmen
- Playa Maroma