It only gets better! This was our third stay at Catalonia Playa Maroma and it was not disappointing. From the time we stepped off the bus, the excellent service started and never ended. We booked in the Privelege section and were escorted to the private check in. Debra in the Privelege office was so accomodating. The room we requested was undergoing renovations, and we were upgraded to a beautiful Honeymoon Suite. The room faced the jungle which was perfect since our balcony had a jacuzzi.
The grounds of Catalonia are stunning, you see staff constantly tweeking and cleaning.; and always stop to say hello;[ hola ]. Anywhere you are you will see luscious landscaping and lots of friendly little critters [ iguanas ; coatis ; etc. ] .
We dined at all restaurants during our stay and we have to say, we were not disappointed. A special thanks to Nayeli, hostess at the alacartes and to Carlos, the Captain, for their kindness. Victor, our server at the Toscano was very attentive to our needs and all these folks made our dining experience pleasant. We ate breakfast at the buffet by the lobby and Roberto, in section 2, was there every morning ready to assist with any of our needs. Their service was outstanding!
The beach, the one thing that comes to mind is AWESOME. It is never disappointing. the beach is kept clean, and we walked every day in either direction from the resort and were not bothered by stray dogs or unwanted vendors. This beach is a private area where only 3 resorts including Catalonia sit. The ocean is glorious, by far the best we've experienced and we've been to many beaches in the Cancun and Playa area. It was and has always been for us a glorious experience! The water is alway clear blue and no rocks or shells in the sand in the water. The sand on the beach is cool to the feet.
The animation team, they work so hard to keep everyone entertained. Twelve hour days with one day off. We had a private archery set with Jesus, it was sooo much fun.
If you read other postings and you are not sure if you should visit Catalonia Playa Maroma, don't think twice, book it! It will be the experience of your life. The resort is it's own natural beauty, You can sit in the wicker chairs around the pool bar and beach and gaze out onto the ocean. Have an ice cream sundae or crepe from the creperie! Eat a snack from the grill, or have lunch in the terrace overlooking the ocean. As I said, anywhere you are in the resort you will experience a wonderful site! This is a very laid back resort, with people from all over the world. One thing we appreciate about this resort is that the guests are very courtesous to one another and to put it bluntly, in a Texas term, you don't see a lot of drunk idiots running around !!!
Again, we wanted to give special thanks to DEBRA, in the Privelege office, she is so fantastic with guests. People arrive at the resort after a long flight and bus trip and she treats each one as an individual guest. We really appreciate her and can't say thank you enough for her kindness. CARLOS, the Captain of Toscana, Tortuga and the Tia Pedro restaurants, was one of the hardest workers we've seen. Dinner is a special time on vacation and Carlos really makes dinner time enjoyable. And his staff is always well trained. One of the staff that works has a hostess for the Italian restaurant, Toscana, her name is NAYELI. This lady always has a great smile and makes your vacation a memorable one. We always appreciate her kindness. VICTOR, a server we had several times, was very helpful and alway had the answer to any questions we had about dinner. LETICIA, the concierge, helped us a couple times getting in touch with our return transportation and always had a smile and genuily glad to help us. Through the week she always would ask if there was anything she could help us with. Kudos to ROBERTO at the breakfast buffet, section 2 and Hi to SAMANTHA at the front desk. You all made a trip special and we wanted to take time to tell you so. Catalonia Playa, thank you for hiring such wonderful staff and for providing us with another unforgettable vacation. We can't wait for our next visit!
Thank you, Mike and Beth
- Official Description (provided by the hotel):
- Catalonia Playa Maroma is situated in the Mayan Riviera, at only 35 kilometers south of Cancun and 20 kilometers north of Playa del Carmen. Regarding to the Travel Channel, Playa Maroma is one of the most beautiful beaches of the world. The typical Mexican decoration with its vibrant colors and palapa roofs surrounded by the native jungle make this resort the perfect place to spend a wonderful vacation. The Mayan World has to offer a lot to its visitors. ... more less
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- Also Known As:
- Catalonia Playa Maroma Hotel Playa Del Carmen
- Catalonia Playa Maroma Del Carmen
- Playa Maroma