Initally I was planning a vacation with one of my daughters, so we purchased a package through an auction site. Then her twin sister got time off and asked to join us. But the room we booked could not accomodate a third person. I asked if to pay a supplement for a junior suite but the hotel insisted I purchase it at the rack rate. And it wouldn't let us out of the original package deal so we could rebuy the suite at the auction site price. We had the uncomfortable impression that the hotel was trying to take advantage of our situation and force us into paying the full rate. The auction site tried to negotiate for us as well. Eventually, we bought a second package and now have two rooms, which is still less expensive than the rack rate for the suite. We are looking forward to our stay at this highy regarded resort but be warned about trying to change your reservation, even if you are willing to pay more.
- Official Description (provided by the hotel):
- Escape to our secluded Riviera Maya resort, set on a pristine white beach among swaying coconut palms. Choose from 63 rooms decorated with plush sofas and Mayan artworks that open out onto the sparkling Caribbean or lush jungle. Sip a jalapeno-spiced cocktail to the sound of the waves at Freddy’s Tequila & Ceviche Bar. Dine at El Sol on contemporary Mexican cuisine paired with award-winning wines, or at El Restaurante, where delicious local and international specialties are served throughout the day. Away from the beach, enjoy snorkeling, diving and kayaking, play tennis or pedal off on a jungle tour. Within minutes of arrival you’ll feel oceans away from the real world. ... more less
- Reservation Options:
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- Also Known As:
- Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen
- Maroma Resort Spa
- Maroma Hotel Playa Del Carmen