My hubby and I just returned from our trip to Cancun where we stayed at this resort for 9 glorious days.
For starters, the service and staff are by far the friendliest I have ever encountered and I'm pretty well traveled. We were constantly greated by every employee eho passed us with a smile and a friendly "hola, Beunos Dias!" The staff really goes the extra mile to make you feel welcome, comfortable and wanted at the resort.
The Secrets Entertainment Team was amazing. They are constantly working to ensure that guests are having a great time and that there are plenty of activities to keep you entertained. From pool and beach volleyball to concerts at the beach and their fun, nightly shows in the theatre, there was always something going on.
The resort was immaculate! Never have I seen such a well-kept and perfectly manicured resort. This place is spotless and gorgeous. The ride into the resort is bumpy. It's a one-way road and it isn't the smoothest ride but don't let the rude in deceive you. Heaven is just around the corner.
I'm a super picky eater so I'll admit I wasn't in love with the food. But even as a picky eater, I was always able to find something at one of the many restaurants on site. Service is slower than I'm used to in the states but the presentation of every dish is delightful.
The beach! What more can I say. The beach is one of the most beautiful I have seen. Sand like baby powder, crystal clear and warm waters. Relatively calm waters as well. So nice and tranquil. On our last day there, my husband and I reserved one of the beach beds for an additional $40. Wish we would have reserved one long before and for multiple days. It was amazing.
The main lounge was a joy to sit in as of an evening. I really enjoyed the live piano music.
Be ware of nasty Mosquitos and sand fleas. My husband and I received many bites despite our best efforts to bathe in Off bug spray every evening before heading out. The bugs aren't bad during the day but once it starts to cool down as of an evening, they get really bad. Between the two of us, we went through a can if spray in a week.
We paid a little extra to book a jr. Suite swim out room. Although it was nice to have, we didn't really use it as we were more often at not at the pool or beach. Chairs can be a little hard to get at the pool, especially shaded ones so if you're planning to sit at the pool all day, head over in the AM to get a good spot.
Overall, I would return to this resort in a heartbeat!!!
- Official Description (provided by the hotel):
- Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more less
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- Also Known As:
- Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen