I have been to a lot of beautiful tropical places....all over Hawaii and the Caribbean. I thought there was no way Mexico could beat some of these places. Boy was I wrong! Secrets Maroma was by far the best vacation I have ever had. My husband and I went this May 11-17th and we cannot say enough great things about this resort!
Arrival: What a pleasure to arrive after a long day of traveling to someone immediately offering us a seat in the beautiful lobby to check-in. We were asked if we would like some cervezas (of course!) and then offered a cool towel and a glass of champagne. Amazing welcome! Check-in was quick and I was prepared for the whole time-share presentation pitch. We politely said we were not interested and they said no problem and led us to our room. They did call our room the next day to ask again. We told them no and we were never bothered again during our trip.
Grounds: Gorgeous! We wanted something serene and peaceful which is exactly what Secrets Maroma offers. Neutral colors, lots of trees and greenery, just totally peaceful and beautiful!
Room: Absolutely amazing. We had an ocean view room on the top floor. The room was so gorgeous and the patio was HUGE! We had a jacuzzi on the patio, along with a super comfortable couch/bed next to it. We really loved laying there at night looking up at the stars. Our room was the farthest back from the beach but we loved the location. It provided a full ocean view, plus a beautiful view of all the palm trees and the pretty lazy river running through the resort. It was a very short walk to the beach which is no problem at all. Once you are at the beach, there is no need to go back to the room all day anyway. Secrets' awesome staff will bring you food and drinks all day long :-) When we go back again, I would request a room in the same location for sure, it was perfect for us!
Beach: Literally the most beautiful beach I've ever seen. Better than Hawaii, Jamaica, Barbados, etc. The sand is white and so soft. It's like walking on flour. No rocks at all! They sweep up the seaweed too so it really does look like a postcard. The water is a beautiful torquoise color and so clear and warm. The beach was so gorgeous that we literally spent all day long there for all 7 days. We wanted to soak up every single minute! Man, I am so missing that beach right now! We rented a beach bed 3 of the 7 days we were there. So worth it! To enjoy that perfect beach in your own private beach bed was amazing. It was our most favorite thing we did while we were there. On the days we didn't have the beach bed, we never had a problem finding a chair under an umbrella for some shade.
Food: Delicious!! The choices and quality of food here is really wonderful, especially for an all-inclusive. We tried all the restaurants. Our favorite was Himitsu and Bordeaux. We looked at this as an opportunity to try new things. We ordered multiple apps, entrees, desserts, etc. The smaller portion sizes make this possible without getting too totally stuffed! We also tried room service for breakfast and dinner and both were excellent. Love that Secret box for room service! We ate lunch at poolside when we didn't have a private beach bed for the day. The beach beds have a special menu. The shrimp and fish tacos were my fave. And don't get me started on the coconut ice cream. Ahhhhh I miss that so much! My husband and I would order ice cream before dinner. Because why not, we are on vacation ;-)
Entertainment: Go to the shows! My husband wasn't too excited to go at first, he's not one for that kind of thing. But he enjoyed it so much, we went every night! Go with a fun, outgoing attitiude and you will have a blast. The entertainment team is amaaaaaazing!!! They are SO much fun and their energy is contagious. We had the opportunity to talk to several of them and they are such great people. Never without a smile on their face. They really made sure everyone was having a great time!
Service: OMG the best customer service ever. EVER. Everyone was so nice and warm and made us feel so welcome. We heard "It's my pleasure" a million times. I wanted to say "No, it's OUR pleasure!" Special thank you to Fabian, Fernando, Humberto and Daniel. The service, friendliness, and awesomeness of these guys was seriously out of this world. They are such great people and made our trip absolutely perfect. We miss them already!!!
Tips: Rent the beach cabanas a few weeks ahead of time, I promise they are worth it! Bring bug spray. We got bit pretty good by mosquitos every night. If you can swing it, bring a bunch of 1's. Although we never ever felt like anyone was expecting it, a few bucks here and there for the awesome staff was so appreciated. Go to the nightly shows and get to know the entertainment staff, they are really fun, great people!
Overall: If you are looking for a gorgeous resort with the most perfect beach ever, delicious food, and the most amazing people and customer service, this is the place for you. I cannot wait to go back. Seriously. This resort exceeded my expectations in every way. We have only been back a few weeks and I am already missing it! I even had a dream the other night that we were still there and when I woke up at home I was super sad, lol. Cannot wait to go back!!!!
- Official Description (provided by the hotel):
- Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Booking.com, Priceline, Hotels.com, Hotwire, Travelocity, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen