We went 2 times to this shop right next to the footbridge in BBH. The ice cream is delicious. The service was very slow, probably because it is so popular, but also the second time we went they were severely short-staffed and were trying to fill complicated orders but they just couldn't keep up. The first time we went was at night, and they were properly staffed because they expected it to be busy. Kudos for that. With the adjustment of additional staff during the daytime, this would be my go-to ice cream shop. Nice picnic tables and view as you lap up your treat!