Well, we TRIED to eat at the Tugboat on our most recent trip to Boothbay. After being seated in the half empty dining room, we were given menus and water and left to wait for a waitress...that never came. Waited for 30 minutes for someone to come over to us. After 30 minutes we walked. I am confident that staff members knew that we had been ignored by the way they avoided eye contact as we walked out. Another table near us was looking like they were going to walk too...didn't see a shortage of staff, just a shortage of service.
The hotel is nice, have stayed there many times. JUST SKIP THE RESTAURANT. Lots of places with better service and the same menu in town!