Our family of 4 recently spent three nights at the Comfort Inn & Suites, Biddeford during a family vacation to Maine. When we first checked in on a Monday, we were given a suite on the main floor. Yes, our standards are high with regard to cleanliness; however, we were not at all impressed with the smell of urine/mildew eminating from the carpets in this room (we are assuming it was once a smoking room and someone had a small pet in the room at one point). We also found a cigarette burn hole in a comforter on one of the beds and when I ran my hand along the window pane, my hand was covered in a a fine brown dust. I then proceeded to the front desk to alert the clerk on duty of my find and thankfully, she was very understandable and accomodating and moved us to another suite on the second floor. The second room had a much more pleasant odour, although we did find stains on the wall behind furniture as well as stains on the pull out sofa in our suite and dust bunnies/crumpled up kleenex behind furniture.
Cleanliness aside, we did find the staff very polite and accomodating with the exception of perhaps not being very knowledgeable with regard to local family related activities/eateries in the area (we wanted local fare, not your typical chain restaurant). The indoor pool was also a bonus for the kids and the complimentary breakfast was another bonus, although the breakfast bar should be enlarged to accomodate the large amount of people using this area at once and it would also be nice to have whole wheat muffins/bagels and skim milk as a healthy alternative choice.
All in all, for the price, this hotel is okay with decent amenities and is a good base point, located within good proximity to the interstate for day excursions. For rating, I would give a 7/10, maybe higher if the rooms were cleaner.
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- Also Known As:
- Comfort Hotel Biddeford
- Comfort Suites Biddeford
- Biddeford Comfort Suites
- Holiday Inn Express Biddeford Maine