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“Has gone way downhill”
Review of Smitty's Cinema

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Smitty's Cinema
Ranked #37 of 86 Restaurants in Biddeford
Cuisines: American, Bar
Good for: Families with children
Restaurant details
Good for: Families with children
Wells
Level 5 Contributor
69 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Has gone way downhill”
Reviewed April 15, 2013

We frequent the Smitty's locations in both Sanford and Biddeford several times a year and the food has always been remarkably good considering the venue. We attended a movie this weekend however at the Biddeford theater and we all sorely disappointed in both the lack of quality of the food and the terrible service. After we found seats and started reviewing the menu, our server approached and asked of we wanted to order anything. Having just sat down, we asked that she return in a few minutes, which she did, a few times as we decided on dinner. I know that the staff wants to get your food out before the movie starts, but there were only a dozen people in the theater and the movie didn't start for 25 minutes, we finally said we would place one menu upright when we were ready to order. Placed our order (4 adults), food arrived just before the start of the previews. None of the requested toppings had been included with one of the burgers, no a big deal, just more of a hassle, these were brought out on a plate looking like a salad. Only one container of bleu cheese was brought when there should have been three. Of the three burgers that were ordered, two were overcooked and lacking flavor, the bacon on one had several hard strings of inedible "meat" in each slice, the buffalo chicken tenders were greasy and the order of buffalo wings was barely cooked and each one incredibly small, I didn't know they has wings this small (ordered these last fall and they were large, crisp and delicious), will not order again. The other disappointment was the cluelessness of the wait staff who walked up behind me at one of the most intense parts of the movie and loudly asked if we wanted anything else......this could have waited another 15 seconds, again, there were only a dozen people in the theater, she was not pressed for time. Walking out after the film, we noticed that nearly all of the help were standing on the hallway intensely using their cellphones, just like when we entered. Guess that was what our server was in a hurry to get back to. Do yourself a favor and go elsewhere, Sanford Smitty's has maintained their standards as of our last visit early this spring, and Cinemagic in Saco is a more professionally run theater, although slightly more expensive.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Campah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 reviews from our community

Visitor rating
    12
    12
    3
    1
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Memphis, Tennessee
Level 5 Contributor
83 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Fun!”
Reviewed January 20, 2013

I LOVE the seats. sit back and relax. Food is pretty "institutional", but a carafe of wine helps it go down and then there is the movie. I tend to go with nachos, sometimes a hamburger.....My preferred place to see a movie, though. wine helps :)

  • Visited February 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ann N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sACO, me
Level 4 Contributor
32 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Great place for a date night”
Reviewed November 20, 2012

What better then movie and dinner. Smittys is the place if you wan to see the latest movies, have a good time with friends and relax. Comfy seats and food is movie themed. Cute idea - Alcohol is served for those who want to relax even more. They also offer birthday parties - something a bit different for the kids

Visited October 2012
Helpful?
Thank lttleyllwcrzr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saco, Maine
Level 2 Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Dinner and a movie, what a time saver”
Reviewed May 23, 2012

Have been there a couple times, never had a bad meal and everything is resonably priced

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ron L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wells, Maine
Level 2 Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Very Enjoyable”
Reviewed May 22, 2012

It's the best of both worlds dinner and a movie and you don't have to worry about being late for either one.

Visited March 2012
Helpful?
Thank jjhbjh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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